If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
"We are turning off the Foundry for the rest of the week and it will remain off until we can address several related infrastructure issues.
The Foundry will remain off while we release the Season 3 update to Holodeck on Thursday. The Foundry Open Beta will then resume on Tribble sometime later this week and possibly next week and will remain on Tribble until we are confident it can be supported on Holodeck.
Note that all missions published prior to it being turned off today will still be available for play."