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Lt. Commander
Join Date: Dec 2007
Posts: 120
A few weeks ago I made a new character and bought the new Federation NX Class Starship Replica for 800 points for him. The C-store description states Note: Purchasing this ship from the C-Store unlocks it for all Federation characters on an account. However today when I went to claim the ship on my Admiral so I could play around with it on the Test Server I'm being told that I have to buy it again for 1215 points. WTF?

So I check my other Federation characters and the 800 point ship has vanished from my C-store and I can't claim it on any of my Federation characters except the one that already had it. Only the more expensive Value Bundle:Enterprise remains. Now I filed a bug report and I'm waiting on the result, but if this isn't resolved I'm spending another dime in the C-store.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
12-12-2010, 05:34 AM
Quote:
Originally Posted by Sopwith_Snipe
A few weeks ago I made a new character and bought the new Federation NX Class Starship Replica for 800 points for him. The C-store description states Note: Purchasing this ship from the C-Store unlocks it for all Federation characters on an account. However today when I went to claim the ship on my Admiral so I could play around with it on the Test Server I'm being told that I have to buy it again for 1215 points. WTF?

So I check my other Federation characters and the 800 point ship has vanished from my C-store and I can't claim it on any of my Federation characters except the one that already had it. Only the more expensive Value Bundle:Enterprise remains. Now I filed a bug report and I'm waiting on the result, but if this isn't resolved I'm spending another dime in the C-store.
Just to make sure, you do have an open ship slot on the characters who are having issues, yes?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
12-12-2010, 05:44 AM
Quote:
Originally Posted by SapphicZoid
Just to make sure, you do have an open ship slot on the characters who are having issues, yes?
Oh yeah, I have open slots on my Feddie characters, but I can't even claim it in the C-Store because the 800 pt version for the ship has vanished from my list in the C-Store. I checked under each category and the only place the NX ship is listed in my windows is the in the Enterprise bundle. I started at the top and checked each section 3 times on each character.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
12-12-2010, 08:06 AM
Check the ship vendor on ESD.

The C-store is a bit inconsistent. In a bad, needlessly confusing way. The Excelsior Refit and Constitution you redeem from the C-store and can't get from the ship vendor at ESD, however the science ship refit (Nebula) can only be gotten from the ESD vendor at a cost of 0 Energy Credits after the initial purchase. It's possible the NX deal is set up the same way.

I wish they'd just pick one or the other - I'd prefer everything to be re-redeemable via the C-store - or both, but they don't.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
12-12-2010, 10:25 AM
Quote:
Originally Posted by Reave View Post
Check the ship vendor on ESD.

The C-store is a bit inconsistent. In a bad, needlessly confusing way. The Excelsior Refit and Constitution you redeem from the C-store and can't get from the ship vendor at ESD, however the science ship refit (Nebula) can only be gotten from the ESD vendor at a cost of 0 Energy Credits after the initial purchase. It's possible the NX deal is set up the same way.

I wish they'd just pick one or the other - I'd prefer everything to be re-redeemable via the C-store - or both, but they don't.
I did check there on my Admiral, but I'll double check again next time I log on. Maybe I missed it. <fingers crossed>


Edit:

No such luck. The only two ships there I have available for 0 EC are the Nebula refit and the Intrepid refit. The NX isn't listed there at all.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
12-12-2010, 02:27 PM
Its probably because the C-Store is disabled on the Test Server. If you want to use the 'Enterprise NX', (and the same for the 'TOS Constitution') you have to claim it on a character on Holodeck first, then transfer a copy of the charater to 'Tribble'...

(It works, and I have to do this all the time when I want to try a beginning character on 'Tribble'...)
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
12-12-2010, 03:48 PM
Quote:
Originally Posted by Grouchy.Otaku
Its probably because the C-Store is disabled on the Test Server. If you want to use the 'Enterprise NX', (and the same for the 'TOS Constitution') you have to claim it on a character on Holodeck first, then transfer a copy of the charater to 'Tribble'...

(It works, and I have to do this all the time when I want to try a beginning character on 'Tribble'...)

I don't see how the C-Store being disabled on the Test server has anything to do with why I can't claim the Enterprise NX on my characters on the Holodeck "live" server.

I don't keep characters on the Test Server. My characters change too much between visits to the test server so when there's something new to check out I copy a "new" character over. That way I have the most current version to test.

The problem I'm having is on the live servers where my C-Store purchase wasn't applied to all the Feddie characters on my account.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
12-12-2010, 05:20 PM
Go to the C-store,

either on the special unlocks or the ship button is a "value bundle: enterprise"

try that one it worked for me.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
12-12-2010, 05:25 PM
Quote:
Originally Posted by Doogie
Go to the C-store,

either on the special unlocks or the ship button is a "value bundle: enterprise"

try that one it worked for me.
The special unlock for the ship itself isn't showing up on my C-store list of items and the Value bundle: Enterprise says I have to pay another 1215 points. I am not spending another $18.75 to get something I already paid for.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
12-12-2010, 05:51 PM
Quote:
Originally Posted by Sopwith_Snipe
The special unlock for the ship itself isn't showing up on my C-store list of items and the Value bundle: Enterprise says I have to pay another 1215 points. I am not spending another $18.75 to get something I already paid for.
Contact support and see what they have to say.
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