> > > Hi Captains. Thank you for your patience! We've got our top Engineers checking in on the errors you are reporting. More updates as they become available, so watch this announcement section. < < <
Update! We are aware of the queues players are currently in and are working to get you all in as fast as possible.
Update! We are aware that some players are seeing an error upon login and are working to resolve this.
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
It looks like it is adding up the star value * number of votes for it, then dividing that by five instead of the number of people who have rated the mission. So the more people who have rated your mission, the higher your rating, regardless of how many stars they gave it.
For example, a mission I'm looking at right now has a 13.4/5 average rating (and 5 stars). It has 2 5 stars, 3 4 stars, 9 3 stars, 6 2 stars, and 6 1 stars. That works out to be 10 + 12 + 27 + 12 + 6 or 69. 69/5 = 13.4, what it shows currently. What it should be is 69/28 = 2.5.
The more people rate your mission, regardless of how they rate it, the higher your "average" will be, because of it dividing by 5 rather than the number of people. So every 5 people rating you 1 star will boost your average rating by 1. And because you have that higher average rating, well, more people are going to play your mission =/
One of my mission got 5 ratings, it says. But yet I do only see 3 of 'em. Anf if I search for my mission, the rating details also only showing 3 ratings instead of 5.
Does that maybe mean, that 5 people have played my mission, but only 3 decided to rate it, or is this indeed another bug within the rating system?