Guys do yourselves a favour, you have received a decent amount of awards in the past month, strike while the iron is hot....ADVERTISE!
Get the Star Trek Online name out there. and no im not talking about emails or welcome back weeks, get some full page ads in PC Gaming Magazines, stick your awards on the bottom of the page. Offer some exclusive in-game item codes with the magazine or something.
You have the limelight on you at the moment, use it, dont let it fizzle out through inaction!
I don't know, but I think the polling system may have been flawed. How can you have a single item (regardless of whether it's STO or any other game) that wins both best new MMO *and* biggest disappointment? Weird.
And then to top it off, Wizard101 won Best MMO of 2010? Really? Wizard101?
I think perhaps that's enough evidence of some kind of flaw.
Personally, Star Trek Online is my favorite game out of anything I've ever played. I've played alot in my life too. When I first made the decision to by lifetime during open-beta I honestly had a little bit of buyers remorse over the price. I've never spent that much on a single game before in one lump some (my City of Heroes account accrued more over time though). I was worried that my interest in this game would fizzle out over time.
In retrospect I feel like I can pat myself on the back for investing in this game. It is the first PC game to pull me away from my console and it keeps getting better and better with the improvements and updates. You guys really did (and continue to do) a great job. You deserve the award. Thanks guys.