> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
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Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
StormShade, could you please review the exchange rate situation between Canada and the United States? At the very least, it should be at par if you want to just make life easier. There isn't any reason at all that Canadians should be paying more at this point in time.
We're a US based company. So, please understand that this isn't meant as an afterthought. What happened is this sale was approved, and as soon as it was we posted the messaging to let you all know it was coming. Now that we've had a little more time to make sure everything looks correct, we have the amounts for the other currencies we accept:
CAD: 247.19
GBP: 153.99
EUR: 174.99
DKK: 1300
Please note that these prices do not include any taxes (such as the VAT) that we are required by law to charge in addition to the price we've set.
I'll update the OP to reflect those prices.
Thanks,
Stormshade
Its very amusing that it has come to this. Seriously, just list the price in USD and a link to a currency convertion site.
Dang, and i just purchased Lifetime last month after paying a subscription since march. Having some buyers remorse
Oh Well, STO FTW! great job guys hopefully we'll get some more players!
Same here now
I had a subscription pay until January, so if I had just renew for one more month I could had save like $45.00
Wouldn't it be such a wonderful surprise (or a delay Christmas gift) if they were to give at least some Cryptic points to the Lifetime members who bought the membership just a few months early
(Just 2000 Cryptic points would make me feel 110% happier)
Aside from that, fantastic idea and hope to see many new players soon
Quote:
Originally Posted by tolwyn21
StormShade, could you please review the exchange rate situation between Canada and the United States? At the very least, it should be at par if you want to just make life easier. There isn't any reason at all that Canadians should be paying more at this point in time.
Thanks in advance from a Canadian!
They did just review the exchange tolwyn21. (Plus the Canadian dollar is already on the way down).
What I was told is that they do this reviews every 3 month or so, therefore the next one is due in march.
PS: in December it used to be worse, they were giving us just 88 cents on the dollar when the exchange was at 98 cents.
They did just review the exchange tolwyn21. (Plus the Canadian dollar is already on the way down).
What I was told is that they do this reviews every 3 month or so, therefore the next one is due in march.
PS: in December it use to be worse, they were giving us just 88 cents on the dollar when the exchange was at 98 cents.
If they'd do another review for this sale, I'm sure it will generate some goodwill for some very little effort -- if indeed they only review once every three months. The CDN dollar is expected to stay at par or just above for a good chunk of this year. For the most part, it's been above par for the last few weeks now.
I know some people might think I'm just quibbling about a few cents, but when you're watching your budget and cash -- every bit helps.
We're a US based company. So, please understand that this isn't meant as an afterthought. What happened is this sale was approved, and as soon as it was we posted the messaging to let you all know it was coming. Now that we've had a little more time to make sure everything looks correct, we have the amounts for the other currencies we accept:
CAD: 247.19
GBP: 153.99
EUR: 174.99
DKK: 1300
Please note that these prices do not include any taxes (such as the VAT) that we are required by law to charge in addition to the price we've set.
I'll update the OP to reflect those prices.
Thanks,
Stormshade
Thanks
If this wasn't so cheap I'd take the time to say that while I understand your a US company and eager to get the information out there, wouldn't it be prudent to wait until everything "looked correct" before going live with the information.
But it is cheap, and your response was timely, so thank you.
Depending on the impact of VAT (with it it'll cost £186, damn country) I will probably become a lifer.
If this wasn't so cheap I'd take the time to say that while I understand your a US company and eager to get the information out there, wouldn't it be prudent to wait until everything "looked correct" before going live with the information.
In this case, we wanted to make sure anyone considering a LTS knew about the sale as soon as possible. So, we announced it before we had all of the details worked out, with the intent of getting those additional numbers out as quickly as possible.
Why?
Well, we wanted to make sure anyone considering a $300 (USD) purchase knew that we'd be offering it for a fairly substantial discount as soon as possible. Despite the occasional bout of popular opinion to the contrary, we really do like you guys, and think of you fondly quite often.