I especially like the part where Dan Stahl finally confirms what we've always known - that Klingon side was always intended to have full PvE content, but that the plan got changed.
We always knew that was the case, but some people have been trying to rewrite history on the forums lately.
You know this is something about Stahl that I really like, he is not afraid to speak the truth. It is rare to find a developer today that will say his project has not been perfect or admit to flaws. It is this openness that really helps build loyalty in my opinion. Because if they can admit to games flaws you know they will fix them.
I think the Klingon issue in the end was due to the limited lead time they had for production. Every time I have spoken with anyone from Cryptic they have made clear that they wish they had been given more time to release. The good news however about an MMO is that it can grow and get better over time.