> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Not sure if that's still valid, since Mr. Cryptic up there didn't really say anything about those numbers, but for what it's worth...
Or any other Account or Billing Issues
We offer live phone support Monday through Friday 8 A.M. to 5 P.M. PST (Hours may be extended due to peak workload). This form of support carries no charge other than any normal long-distance charges from your phone company for calls outside your local area.
I get kicked out of the support chat with Chrome, and IE, trying firefox now.
just got kicked off with firefox too! wtf.
After 5-7 minutes, it just says department is currently closed, and that the hours are 9 am to 9 pm respectfully.