If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
When you are in combat and near an item, the "Take Items" is in the location where the "Pause Zone" normally is, and "Pause Zone" is below it.
When you move the mouse over to hit "Take Items" it is very easy to hit "Pause Zone" instead. This is because "combat" (or the pause after combat while you are still in combat mode) ends and "Pause Zone snaps back into the space where "Take Items" was a second ago. Now you have paused the zone and either wasted a few seconds of pause you might need later or annoyed your teammates.
If you made "Pause Zone" a static item that didn't move and put "Take Items" above or below it the issue would be 100% resolved.
I know some will come to suggest hitting F to take the items, but that doesn't seem to work when there are multiple items needing picked up.