Lt. Commander
Join Date: Dec 2007
Posts: 120
# 61
02-19-2011, 02:54 AM
Quote:
Originally Posted by dstahl View Post
I can appreciate the sarcasm and pessimism. It's happened the last two weekends so why wouldn't it happen again?

One the changes we've made is in relation to shutting down instance maps that you have just left and fixing some logic on the load balancer.

This along with more hardware should put us in better shape for tomorrow.

Since no one knows how many people will try to login for the episode, it is impossible to say if we are out of the wood.

I will say that we have made preparations, we have staff working the launch time window and we'll all be monitoring closely.
I guess the don't get it. Hello...servers are down again on a weekend for a so called "maintenance" (two days in a row already). Are you guys ready for the mass exodus of people leaving this bugged game. Hey that would be a solution....then you don't have to troubleshoot how to "fix" the game anymore
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 62
02-19-2011, 03:18 AM
I got kicked off for unscheduled downtime twice on the couple of days after the anniversary due to load issues before I got a chance to really explore new change. The next time I played was for the first episode of the new season that Saturday, where I also got kicked off mid-mission for unexpected downtime.

I skipped even trying to do last weekends episodic content because I really like the format of the content and wanted to avoid the same disappointment and frustration - instead I thought I would be cunning and try doing it this morning (it's 11:00 AM here) then check out the episode coming out tonight on Sunday morning, when it's likely to a quieter than Saturday peak time.

But oops, I get to the space map and get a warning saying it's all going down in 3 minutes and will be down for 2 hours.

*SAD TARG FACE*

On the plus side I DID get to do 3 exploration maps last night without ANY downtime!

Only one of the maps was unplayably bugged and had to be aborted (one of the Romulan ground maps with multiple holes, for added hilarity my away team all beamed into a rock about 50 yards away). Although, one of others did have the wrong models as scannable items (pillars, instead of plants) and a big gap in scenery geometry almost large enough to squeeze a Type 8 through.

*FEEDS TRIBBLE TO TARG*
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 63
02-19-2011, 03:48 AM
Has anyone at Cryptic considered opening new episodes much earlier in the day? I live in the UK and most of the US is asleep when it's morning for me, so STO is really quiet.

If you released the patch at say 03:00 PST then most non US players would have already finished the new episode by the time America wakes up.

It seems like such a simple solution so I'm sure Cryptic have thought of it but can I ask why its not been tried yet?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 64
02-19-2011, 03:50 AM
Quote:
Originally Posted by SupAJ1M View Post
I want to enjoy this episode the WHOLE WAY THROUGH with my beer
Well said!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 65
02-19-2011, 04:20 AM
I just play it a day later without problems.. since I know EVERYONE on the game will want to do the mission the second it is released.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 66
02-19-2011, 04:50 AM
I'm willing to bet that is going to crash and burn like it did last weekend.
and a wait of 2-3 hours before the servers are up again
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 67
02-19-2011, 06:11 AM
Quote:
Originally Posted by dstahl View Post
Our datacenter is in Boston so the information I can get at this our is minimal.
That explains all the problems...You have drunken Irish Servers!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 68
02-19-2011, 06:33 AM
The real reason why the servers crash......

http://www.youtube.com/watch?v=fYTJ9v2vsaE

That's what you get from cheap labor
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 69
02-19-2011, 07:21 AM
what they are doing is buying more mice to run the thread wheel ...... so now we got a grand total of 3 .....
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 70
02-19-2011, 08:53 AM
They are making the weekenders download a 1.2Gb patch. That should spread the load out nicely.
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