The issue is when there was a connection problem, i was attempting to manage my ships and remove ones i deemed unecesary and unable to tell which craft was witch, the 400 day shuttle on my KDF character was deleted acedently. The character in question has the 400 day acolaid. And by the time i realized there was a problem i already hit deleate.
Yes i have quite a few spots open and with no avail im am still unable to reclaim the reward i was given for purchasing not only an account it was a life time account during the Open Beta so i have made the 400 day mark and im at 404.28 days at the current time of posting. Nvm issue finnaly resolved the request a new shuttle buttin finnaly apeared