Lt. Commander
Join Date: Dec 2007
Posts: 120
# 31
04-15-2011, 06:36 AM
Quote:
Originally Posted by Shard-Warrior View Post
I believe "treating our customers poorly" is the Cryptic corporate Mission Statement.
I have to agree with you there.

They should have either

A) Made it not part of the sale

B) Ended the limited time offer pre sale.

Like they did with every other high end product.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 32
04-15-2011, 06:43 AM
I'm really trying hard to understand what the point of the argument is about. You are upset because the ToS Bundle was included in the Sale? Really, is this what you are upset about. Didn't this item come out on sale last month? So it's almost a month, right? Since I can remember they have always put items on sale if the release date is not too close. I new the bundle would be put on sale this weekend because of the amount of time between release and sale. I've always waited for sales with the few exceptions of something that I wanted now, and the bundle was one of them. So the pattern did not change, and it's business as usual. The only problem here is that you made assumptions and your assumptions miss the mark.

I really would like to know why there is such a big resistance when it comes to Micro Transactions stores? It's not just here but in other MMO's. Let me ask this, how long has the $15 a month been in place. Has it been a decade? I'm pretty sure it has, and probably longer. So what is a more realistic monthly price that is up to par with the cost of living these day? What, $20, 21, 22. Cryptic is NOT a None Profit Organization, so get this embedded in your brains.

One of the new up and coming MMO's will have to break the subscription barrier. Which one? Your guess is as good as mine, but it must happen or you will see a tsunami of C-store rise from all the MMO's. The only one I see that might be able to do it is SW TOR. There is a lot of hype behind it, people will scream and holler, but in the end they will subscribe and be happy. With a more reasonable monthly subscription, we can keep the stores down to a low roar, but they are not going away, Gentlemen.

Enjoy The Game
DL
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 33
04-15-2011, 12:12 PM
Well, I'm against this argument. I don't hink you got ripped off in any way, but I will say this:

The $15 a month thing is bogus. Watch TV for a while. Everything is still only $19.95 + shipping and handling. Has been since the 80's.

But seriously, in fact, server space, bandwidth and etc are much cheaper today than they were ten years ago. If anything, that $15 should be about $10 bucks. As someone in the webhosting business, I can tell you that it costs me far less to maintain a server with more bandwidth today than what it did only 5 years ago.

The only cost rising part is security, trying to keep those hackers out and being able to counter "denial of service" attacks. I guarantee that Blizzard makes more now than they did per customer 5 years ago, and they have one of the largest server, account and game networks in the world.

Companies like Perfect World have over 50 million players daily, worldwide, but they never charge a monthly fee for their games. Development of content, customer service and licensing costs 75% of a game's overhead. The servers and network is a tiny piece of it.

That doesn't mean I am against the C-Store though. I think it's a nice addition to help boost income and show investors that Star Trek Online is a worthy place to dump their cash, but I can promise you that the population only needs a couple hundred players to maintain the servers.

Well, I will say this. If it needs more than that to pay for servers, they got a bad deal and should find a new server company.

Cheers.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 34
04-15-2011, 05:32 PM
[edited for content that is not Pro-Cryptc]
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 35
04-15-2011, 07:14 PM
I don't think I've bought a C-Store item outside of a 20% off sale in a long time. They have these sales so often, if you just wait a month or so, you get a discount.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 36
04-15-2011, 07:39 PM
I bought the TOS pack upon its release due to being a fan. And fine...they had a sale for it. But I don't feel the need to gripe nor do I take it personal. Why? Because this is a buniness. And I know they didn't single me out to work me over financially. They made a sale when they thought many could benefit from it, that is all. I bought lifer during the summer. Since then, they had sales for it twice. And still I don't complain. I bought it when I bought it. Just keep this in mind when you make your purchases. Do you want it now? Or do you want it when it will be cheaper? In the end, it is your choice.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 37
04-15-2011, 08:06 PM
Except, had they followed their own precedence, I would've gotten it cheaper.

They never include their newest high end items in the sale,s until now apparently.

Had they followed there own pattern, even with a 25% sale on the items in the non limited time offer, it still would have been cheaper.

But, just when I was starting to think about giving Cryptic more money (my 2nd C-Store purchase), they go and do something like this.



Bottom line, they decide to start changing things up, its up in the air when its gonna be cheapest, so I can't give em any money and I certainly can't recommend the game.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 38
04-16-2011, 06:04 AM
I am not a big fan of the C-store. (And beleive they sell far too many items that should be given away freely)

However, this is how the real world works, businesses have marketing departments made especially to get money out of your wallet, this is how a business runs itself.

If they had told everyone there would be a sale soon, they would have probably lost money (and perhaps even been reprimanted/sacked) for costing the business money.

I have bought many items in my life, only to have them go on sale a week or a month later, that is life, life is not fair, never has been never will be. Learn from this experience and be more prudant in future. Getting the best value for your money is always a cat and mouse game, and a skill that can be honed.

Also bear in mind that the devs and mods most likely have zero imput on how the game and its items are marketed, they get told to make it, they make it, and there ends the relationship, i doubt they have any imput on its past, present or future price model.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 39
04-16-2011, 06:10 AM
Quote:
Originally Posted by Cpt.William2 View Post
Except, had they followed their own precedence, I would've gotten it cheaper.

They never include their newest high end items in the sale,s until now apparently.

Had they followed there own pattern, even with a 25% sale on the items in the non limited time offer, it still would have been cheaper.

But, just when I was starting to think about giving Cryptic more money (my 2nd C-Store purchase), they go and do something like this.



Bottom line, they decide to start changing things up, its up in the air when its gonna be cheapest, so I can't give em any money and I certainly can't recommend the game.
I would describe this as ingratitude. Despite my missgiving about the C-store, they did not HAVE to give you a 20% discount, nobody is en****led to it. The fact they had a sale is a bonus to the people who like to buy from the C-store. The time factor is moot, if they had offered 20% off 6 months from now, would you still be complaining.

And to those who think that the TOS bundle should not have been included in the sale... how on earth would this make you feel better? you would not get any money back, and you would be putting more money into the pockets of the company you are complaining about, the logic is simply selfish and makes no sense.

Maybe after all this complaining Cryptic will decide never to have a sale again, and I would not blame them.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 40
04-16-2011, 06:59 AM
Quote:
Originally Posted by Cpt_Equinox
I am not a big fan of the C-store. (And beleive they sell far too many items that should be given away freely)

However, this is how the real world works, businesses have marketing departments made especially to get money out of your wallet, this is how a business runs itself.

If they had told everyone there would be a sale soon, they would have probably lost money (and perhaps even been reprimanted/sacked) for costing the business money.

I have bought many items in my life, only to have them go on sale a week or a month later, that is life, life is not fair, never has been never will be. Learn from this experience and be more prudant in future. Getting the best value for your money is always a cat and mouse game, and a skill that can be honed.

Also bear in mind that the devs and mods most likely have zero imput on how the game and its items are marketed, they get told to make it, they make it, and there ends the relationship, i doubt they have any imput on its past, present or future price model.
Unfortunately, prudancy in this case means never purchasing from them again. Due to their highly erratic and randomly changing pattern of sales and how they work. Its impossible to predict these things anymore.

Had they followed there pattern, I wouldn't have had a problem.

This is just another line in the series of unbelievably poor things Cryptic has done and the last straw for me.

I had just started changing my mind about this game a month or tow ago and I had been saving for this sale for a while now and was just starting to get some friends interested in the game, but now I can no longer in good faith buy anything nor recommend it.

Quote:
Originally Posted by Cpt_Equinox
I would describe this as ingratitude. Despite my missgiving about the C-store, they did not HAVE to give you a 20% discount, nobody is en****led to it. The fact they had a sale is a bonus to the people who like to buy from the C-store. The time factor is moot, if they had offered 20% off 6 months from now, would you still be complaining.
1) Yes, I should be thanking them for using smoke and mirrors to give them more money

2) No, its not, had they offered this in 6 months, I would not care.

Quote:
Originally Posted by Cpt_Equinox
And to those who think that the TOS bundle should not have been included in the sale... how on earth would this make you feel better? you would not get any money back, and you would be putting more money into the pockets of the company you are complaining about, the logic is simply selfish and makes no sense.
Except that the reason I'm upset with them is that they did put it in the sale, had they not, I wouldn't be upset with them right now.

Quote:
Originally Posted by Cpt_Equinox
Maybe after all this complaining Cryptic will decide never to have a sale again, and I would not blame them.
Makes no difference to me, never buying another Cryptic product again.


I have no problem with you voicing your opinion, but could you please not tell me how I feel and I react to things, I think I know me a bit better than you know me.
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