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Welcome to Legacy of Romulus!

If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
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If you have additional questions about the Legacy or Starter pack, please read this FAQ.

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# 11
12-04-2011, 01:29 AM
I did the same thing. Got rid of the defiant for the Sau Paulo which ended up being a huge mistake since i didn't notice one was retrofit and one was refit. Can't go back and reclaim my Defiant with out coughing up $15 for the C-store.



I'm not liking the pay to win stratagy.....
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# 12
12-04-2011, 01:40 AM
I was having the issue noted here:

http://forums.startrekonline.com/sho...d.php?t=243067

So I dismissed my defiant to try to fix the issue and now I cannot reclaim it even though it was a C-Store purchase and not an emblem one.

Please answer this issue BEFORE locking this thread.

ticket ID #1,232,349.

Thanks.
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# 13
12-04-2011, 06:08 AM
Quote:
Originally Posted by Protector View Post
I was having the issue noted here:

http://forums.startrekonline.com/sho...d.php?t=243067

So I dismissed my defiant to try to fix the issue and now I cannot reclaim it even though it was a C-Store purchase and not an emblem one.

Please answer this issue BEFORE locking this thread.

ticket ID #1,232,349.

Thanks.
I'm having this same issue as well. I dismissed my Tactical Escort Retrofit on a character, and it's not letting me reclaim it on the same one. It tells me I don't have enough C-Store points to purchase this ship now.

Ticket ID #1,232,455
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# 14
12-04-2011, 09:08 AM
Same here. Dismissed Kar'Fi since I didn't get the console.
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# 15
12-04-2011, 09:22 AM
This is not a new issue, at least not with the Defaint retro.
The unlock doesnt work right.
I bought the Defaint during haloween sale and were not able to get it by claiming it through C-Store (beside the initial purchase).

BEFORE the last patch it was AT LEAST possible to get it through the ship vendor directly, now that is gone too (it always tells me "you have already access to this item" although not having the ship with that character) and there is no way at all to get it.
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# 16
12-04-2011, 11:09 AM
Quote:
Originally Posted by HeathenStorm View Post
The C-Store page states:



What it doesn't state is that the ship can be discharged and reclaimed. which has has previously been the case.

If that's changed, then expect pitchforks and platitudes.

However, before the sky falls: Hop onto Tribble with a character that's already got one of the retrofits, discharge it, and see if it can be picked up for free from the vendor in Spacedock.

It's sad that the C-Store is so untrustworthy that we need to bring these things into question.
Or, instead of being so quick to blame the C-store, you could read the patch notes. Especially the part under "Known Issues".

Quote:
The Defiant Retrofit, Galaxy Retrofit, Intrepid Retrofit, Nebula Refit, and B’rel Retrofit cannot be reclaimed if you discharge them.
Nor can they be claimed on alternate characters.
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# 17
12-04-2011, 01:05 PM
Quote:
Originally Posted by Destinii
Or, instead of being so quick to blame the C-store, you could read the patch notes. Especially the part under "Known Issues".
Thanks for posting that. It explains what happened to me. I must've missed it in the phone book of patch notes. =)

It still doesn't explain the issue I was having which led to me trying to dismiss and reclaim my ship in the first place. But at least I know why I can't get it back right now.
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# 18
12-05-2011, 07:24 AM
Quote:
Originally Posted by Destinii
Or, instead of being so quick to blame the C-store, you could read the patch notes. Especially the part under "Known Issues".
Hey thanks for pointing that out.
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# 19
12-10-2011, 05:19 PM
Was this issue supposed to be fixed yet? Cause I'm still missing the Galaxy, Intrepid and Defiant Retrofits as previously purchased items.
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# 20
12-10-2011, 09:53 PM
Quote:
It's sad that the C-Store is so untrustworthy that we need to bring these things into question.
disturbing would be a better word
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