If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
I did the same thing. Got rid of the defiant for the Sau Paulo which ended up being a huge mistake since i didn't notice one was retrofit and one was refit. Can't go back and reclaim my Defiant with out coughing up $15 for the C-store.
So I dismissed my defiant to try to fix the issue and now I cannot reclaim it even though it was a C-Store purchase and not an emblem one.
Please answer this issue BEFORE locking this thread.
ticket ID #1,232,349.
I'm having this same issue as well. I dismissed my Tactical Escort Retrofit on a character, and it's not letting me reclaim it on the same one. It tells me I don't have enough C-Store points to purchase this ship now.
This is not a new issue, at least not with the Defaint retro.
The unlock doesnt work right.
I bought the Defaint during haloween sale and were not able to get it by claiming it through C-Store (beside the initial purchase).
BEFORE the last patch it was AT LEAST possible to get it through the ship vendor directly, now that is gone too (it always tells me "you have already access to this item" although not having the ship with that character) and there is no way at all to get it.