Federation characters cannot enter the Vice Admiral instance of Otha. That means Klingon Lieutenant Generals cannot fight player characters at all, and the Rear Admiral instances could possibly have unbalanced fights between RAs and VAs.
(Ticket ID #1,119,824.)
As far as I know, this problem has been experienced by other players as well for a long time. (Possibly since the introduction of the new rank?)
Thank you for posting and for your ticket. I'll tag the ticket and send the information to be looked at.
I've noticed this instancing issue is still occuring on tribble, (Season 4). I've raised a ticket on tribble (Ticket ID #13,054.) This has been happening since Season 2, and as this new season is supposed to be a revamp of ground combat, I'd expect this to be the time for this issue to be looked at.
Any news as to what's going to be done about this issue?