Lt. Commander
Join Date: Dec 2007
Posts: 120
OK i left the game a few months back for this reason and have recently decided to resubscribe to see if there was any imporovement, only to be faced with the same problems as when i left it constantly crashes and disconnects from the server and when i do manage to actually play my ship just sits the before it disconnects again! any help or suggestions anyone? i have been trying now for over 1hr and 30 mins and its constantly crashing or logging itself off due to server and i Have tried all proxy servers!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
06-23-2011, 11:34 AM
No problems here, and if there were problems, the forums would be lit up with posts. I'm sorry to hear you have problems, hopefully someone here can help you.

All I can ask is why kind/speed is your internet?
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
06-23-2011, 04:01 PM
Please post the results of a nettest and a dxdiag report for review. We want to help you but need more information.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
07-01-2011, 02:06 PM
I know this is an older post, but I am having this issue as well. Here's my dxdiag:

System Information
Time of this report: 7/1/2011, 16:59:35
Machine name: ANDY-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P55M-UD2
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.0GHz
Memory: 8192MB RAM
Available OS Memory: 8188MB RAM
Page File: 3117MB used, 13256MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

contacting nettest server..
Local IP:
Ping: 50.9 msec
Port: 80: 538 KB/sec 19 KB/sec 567 KB/sec 500
Port: 80: 531 KB/sec 19 KB/sec 559 KB/sec 500
Port: 443: 568 KB/sec 19 KB/sec 602 KB/sec 500
Port: 443: 504 KB/sec 17 KB/sec 532 KB/sec 500
Port: 7255: 492 KB/sec 16 KB/sec 518 KB/sec 500
Port: 7255: 596 KB/sec 20 KB/sec 629 KB/sec 500
Port: 7003: 570 KB/sec 19 KB/sec 602 KB/sec 500
Port: 7003: 627 KB/sec 23 KB/sec 666 KB/sec 500
Port: 7202: 548 KB/sec 18 KB/sec 580 KB/sec 500
Port: 7202: 571 KB/sec 20 KB/sec 602 KB/sec 500
Port: 7499: 562 KB/sec 19 KB/sec 593 KB/sec 500
Port: 7499: 584 KB/sec 21 KB/sec 620 KB/sec 500
Port: 80: 485 KB/sec 16 KB/sec 516 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
07-01-2011, 03:09 PM
your nettest looks good. looks like you don't have a port problem , at least on the critical ports.

look in the crash, shutdown, error logs in the cryyptic studios folder and the gameclient log file in the /live/logs folder to see if anything in the last few lines gives a clue.

you may have a corrupted hogg file causing the crash. (assuming you are not using teamviewer)

you might want to post a tracert just incase there is a bad router in the path to the server.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
07-05-2011, 12:13 AM
Yea I ran that tracert and I came up with 3 totally different outcomes. The first time I ran it, the 2nd, 3rd and 4th hops timed out. 2nd time I ran it, it went just fine. 3rd time I ran it, it went, but way too slowly. I just got fed up with it and re-installed the game completely (picked up a newer WR120-N router as well). Since that I haven't been falling off at all. I would assume that if there were corrupt .hogg files, they were fixed with this method. Thanks for the suggestions and I hope I don't find myself proving myself wrong and end up on this thread again =) Take care all!
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
07-06-2011, 05:15 PM
If you are on wireless and having consistent connections problems, try switching to wired first.

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