If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
Ok so I am new in STO been wating a long time to play and I heard I could be klingon my fav of all star trek races, so with that said I am not content just floating around in fedy crap I WANT MY KLINGONS!!! problem is it won't let me choose it in the char choice it only allows me fed.
I did however purchase the fed klingons but that wasn't enough I NEED MY KLINGON SHIPS TOO AND I WANT TO DESTROY FED SHIPS!!!! So ya can anyone help me with this problem. Having this choice brought me here, I will be so ticked if I spent money for nothing.
You have to level a Federation Character to at least Lt6 before you unlock the KDF character creation process. Once your first character is at least at that level, you'll be able to create a new KDF character at the character selection screen (your first character will receive an Accolade, I forget the name off-hand, that unlocks them).