Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Trouble logging in at night
07-11-2011, 01:33 AM
So here's my problem i'm have trouble logging in but thins only happens at night 6pm onwards... the same thing happens with champions online it takes over 1hour+ because of all the failed login attempts I keep getting the error message "Connection to the login server timed out" and when I do get in it's really really laggy....

all other internet related services work fine while this is happening... and in the morning it is back to normal and works fine
any help would be appreciated,
-Hammel105
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
07-20-2011, 05:36 PM
If you are still having problems:

*Always* run a tracert. Find out which hops you are taking and where the lag starts.
*Always* use the nettest tool to check if you are able to connect properly.
*Always* add from where you are playing (I don't need your address, but we do need to know where in the world you are and what your internet service provider is)

Tracert patchserver.crypticstudios.com to check your routing.

You can run tracerts from a windows prompt or through online tools; select that which works best for you.

Nettest:
Go to files.champions-online.com/nettest.exe
Download this file and run it
A command prompt should appear running the test automatically
Copy and paste the results to the forum

Good nettest results have column 1 and 3 with values between 300- 500kb/sec, column 2 with 20kb/sec . Values lower than this indicate some sort of network problem between your computer and the game servers. Problems can include port blocking, port filtering, trafic throttling, or ISP issues.
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