Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Lag-Lock / Can't Play
07-16-2011, 07:56 PM
Difficulty playing since at least Thursday.

I can get to the character selection screen OK, but after picking my character I get the "Loading Map" screen and it either lasts 5 to 10 minutes before I get DC'ed or after a long wait I get in game but can's do anything. No response from commands, eternal rubber-banding, full impulse but dont move, etc.

Once I got an admin whisper "No Possible Maps"

Tried Champions online, got similar result.
ie Log on OK, character select OK, looong "Retrieving list of maps". Once in game I was rubber-banding back to my start place over and over.

I am in Toronto Canada
Rogers cable Internet service.

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 7 ms 7 ms 7.1.216.1
3 8 ms 7 ms 7 ms 69.63.254.81
4 9 ms 9 ms 9 ms 69.63.250.77
5 25 ms 27 ms 25 ms 69.63.248.89
6 * * * Request timed out.
7 28 ms 28 ms 27 ms te0-1-0-4.mpd22.jfk02.atlas.cogentco.com [154.54.31.5]
8 35 ms 33 ms 33 ms te0-1-0-5.ccr21.bos01.atlas.cogentco.com [154.54.44.30]
9 195 ms 109 ms 183 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
10 36 ms 37 ms 32 ms 38.111.40.114
11 31 ms 31 ms 33 ms 208.95.185.41

Trace complete.

contacting nettest server..
Local IP: 99.228.200.124
Ping: 33.0 msec
Port: 80: 351 KB/sec 14 KB/sec 369 KB/sec 500
Port: 80: 649 KB/sec 25 KB/sec 681 KB/sec 500
Port: 443: 87 KB/sec 5 KB/sec 93 KB/sec 500
Port: 443: 72 KB/sec 5 KB/sec 78 KB/sec 500
Port: 7255: 36 KB/sec 3 KB/sec 39 KB/sec 500
Port: 7255: 77 KB/sec 5 KB/sec 82 KB/sec 500
Port: 7003: 53 KB/sec 4 KB/sec 57 KB/sec 500
Port: 7003: 74 KB/sec 4 KB/sec 79 KB/sec 500
Port: 7202: ...nettest appears to have gotten stuck at port 7202, never finished.

Second run...
contacting nettest server..
Local IP: 99.228.200.124
Ping: 33.3 msec
Port: 80: 146 KB/sec 9 KB/sec 167 KB/sec 500
Port: 80: 439 KB/sec 14 KB/sec 470 KB/sec 500
Port: 443: 32 KB/sec 6 KB/sec 42 KB/sec 500
Port: 443: 59 KB/sec 7 KB/sec 67 KB/sec 500
Port: 7255: 137 KB/sec 15 KB/sec 150 KB/sec 500
Port: 7255: 61 KB/sec 8 KB/sec 71 KB/sec 500
Port: 7003: 189 KB/sec 13 KB/sec 207 KB/sec 500
Port: 7003: 78 KB/sec 6 KB/sec 90 KB/sec 500
Port: 7202: 55 KB/sec 7 KB/sec 63 KB/sec 500
Port: 7202: 68 KB/sec 9 KB/sec 77 KB/sec 500
Port: 7499: 150 KB/sec 8 KB/sec 162 KB/sec 500
Port: 7499: 111 KB/sec 11 KB/sec 121 KB/sec 500
Port: 80: 143 KB/sec 13 KB/sec 159 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 3 KB/sec
hit return to exit

I uninstalled Star Trek Online.
Re downloaded it from my Direct2Drive account.
Re installed it and re patched it.
Same result.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
07-16-2011, 08:16 PM
sometimes it does that... I'm more spooked about this:

Pinging patchserver.crypticstudios.com [208.95.185.41] with 32 bytes of data:
Reply from 208.95.185.41: bytes=32 time=100ms TTL=49
Reply from 208.95.185.41: bytes=32 time=81ms TTL=49
Request timed out.
Request timed out.
Request timed out.
Reply from 208.95.185.41: bytes=32 time=43ms TTL=49
Request timed out.
Reply from 208.95.185.41: bytes=32 time=47ms TTL=49
Reply from 208.95.185.41: bytes=32 time=44ms TTL=49
Request timed out.
Reply from 208.95.185.41: bytes=32 time=43ms TTL=49
Reply from 208.95.185.41: bytes=32 time=42ms TTL=49
Reply from 208.95.185.41: bytes=32 time=44ms TTL=49
Reply from 208.95.185.41: bytes=32 time=42ms TTL=49
Reply from 208.95.185.41: bytes=32 time=50ms TTL=49
Reply from 208.95.185.41: bytes=32 time=41ms TTL=49
Reply from 208.95.185.41: bytes=32 time=59ms TTL=49
Reply from 208.95.185.41: bytes=32 time=57ms TTL=49
Reply from 208.95.185.41: bytes=32 time=42ms TTL=49
Reply from 208.95.185.41: bytes=32 time=46ms TTL=49
Request timed out.
Reply from 208.95.185.41: bytes=32 time=42ms TTL=49
Reply from 208.95.185.41: bytes=32 time=42ms TTL=49
Reply from 208.95.185.41: bytes=32 time=45ms TTL=49
Reply from 208.95.185.41: bytes=32 time=42ms TTL=49
Request timed out.

Ping statistics for 208.95.185.41:
Packets: Sent = 26, Received = 19, Lost = 7 (26% loss),
Approximate round trip times in milli-seconds:
Minimum = 41ms, Maximum = 100ms, Average = 50ms
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
07-19-2011, 06:18 PM
Quote:
Originally Posted by gn33101 View Post
contacting nettest server..
Local IP: 99.228.200.124
Ping: 33.0 msec
Port: 80: 351 KB/sec 14 KB/sec 369 KB/sec 500
Port: 80: 649 KB/sec 25 KB/sec 681 KB/sec 500
Port: 443: 87 KB/sec 5 KB/sec 93 KB/sec 500
Port: 443: 72 KB/sec 5 KB/sec 78 KB/sec 500
Port: 7255: 36 KB/sec 3 KB/sec 39 KB/sec 500
Port: 7255: 77 KB/sec 5 KB/sec 82 KB/sec 500
Port: 7003: 53 KB/sec 4 KB/sec 57 KB/sec 500
Port: 7003: 74 KB/sec 4 KB/sec 79 KB/sec 500
Port: 7202: ...nettest appears to have gotten stuck at port 7202, never finished.

Second run...
contacting nettest server..
Local IP: 99.228.200.124
Ping: 33.3 msec
Port: 80: 146 KB/sec 9 KB/sec 167 KB/sec 500
Port: 80: 439 KB/sec 14 KB/sec 470 KB/sec 500
Port: 443: 32 KB/sec 6 KB/sec 42 KB/sec 500
Port: 443: 59 KB/sec 7 KB/sec 67 KB/sec 500
Port: 7255: 137 KB/sec 15 KB/sec 150 KB/sec 500
Port: 7255: 61 KB/sec 8 KB/sec 71 KB/sec 500
Port: 7003: 189 KB/sec 13 KB/sec 207 KB/sec 500
Port: 7003: 78 KB/sec 6 KB/sec 90 KB/sec 500
Port: 7202: 55 KB/sec 7 KB/sec 63 KB/sec 500
Port: 7202: 68 KB/sec 9 KB/sec 77 KB/sec 500
Port: 7499: 150 KB/sec 8 KB/sec 162 KB/sec 500
Port: 7499: 111 KB/sec 11 KB/sec 121 KB/sec 500
Port: 80: 143 KB/sec 13 KB/sec 159 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 3 KB/sec
hit return to exit
d3dx9_37.dll
Good nettest results have column 1 and 3 with values between 300- 500kb/sec, column 2 with 20kb/sec . Values lower than this indicate some sort of network problem between your computer and the game servers. Problems can include port blocking, port filtering, trafic throttling, or ISP issues.
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