> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
*Always* run a tracert. Find out which hops you are taking and where the lag starts.
*Always* use the nettest tool to check if you are able to connect properly.
*Always* add from where you are playing (I don't need your address, but we do need to know where in the world you are and what your internet service provider is)
Tracert patchserver.crypticstudios.com to check your routing.
You can run tracerts from a windows prompt or through online tools; select that which works best for you.
Go to files.champions-online.com/nettest.exe
Download this file and run it
A command prompt should appear running the test automatically
Copy and paste the results to the forum
Good nettest results have column 1 and 3 with values between 300- 500kb/sec, column 2 with 20kb/sec . Values lower than this indicate some sort of network problem between your computer and the game servers. Problems can include port blocking, port filtering, trafic throttling, or ISP issues.
thx for the reply
My ISP is virgin media 50mb im from the UK. Ive run the nettest and everything is fine also im not having lag its just when im playing my friends see me log on and off even though im still in the game.
1 6 ms 12 ms 6 ms 10.162.248.1
2 8 ms 10 ms 8 ms brad-core-1a-ge133.network.virginmedia.net [81.9
3 15 ms 7 ms 8 ms manc-bb-1c-ae2-0.network.virginmedia.net [212.43
4 7 ms 11 ms 8 ms manc-bb-1a-ae11-0.network.virginmedia.net [213.1
5 14 ms 13 ms 14 ms brnt-bb-1b-ae1-0.network.virginmedia.net [212.43
6 15 ms 16 ms 45 ms brnt-tmr-1-ae5-0.network.virginmedia.net [213.10
7 24 ms 17 ms 15 ms telc-ic-1-as0-0.network.virginmedia.net [62.253.
8 202 ms 199 ms 198 ms te1-3.ccr01.lon04.atlas.cogentco.com [130.117.15
9 76 ms 308 ms 214 ms te2-8.mpd01.lon01.atlas.cogentco.com [130.117.3.
10 60 ms 204 ms 215 ms te1-8.ccr01.lon01.atlas.cogentco.com [130.117.3.
11 87 ms 87 ms 87 ms te0-2-0-4.ccr22.bos01.atlas.cogentco.com [154.54
12 87 ms 87 ms 87 ms te4-2.ccr01.bos06.atlas.cogentco.com [220.127.116.11
13 98 ms 89 ms 89 ms 18.104.22.168
14 95 ms 86 ms 87 ms 22.214.171.124