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I currently have really, really bad lags. Being in sector space looks like a picture with sporadic movements of the ships.
Connection to my ISP seems fine, I get full bandwidth (~4 MB/s) when downloading from their FTP.
Tracert (cut down to where the latency raises significantly, starting with the 5th hop):
Quote:
8 ms 40 ms 8 ms 213.46.173.125
7 ms 9 ms 9 ms at-inn01a-ra1-so-1-0-0-0.aorta.net [213.46.173.226]
111 ms 117 ms 111 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
112 ms 110 ms 112 ms internap-gw.ip4.tinet.net [77.67.77.54]
110 ms 111 ms 115 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
111 ms 111 ms 121 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
113 ms 112 ms 110 ms 208.95.185.41
I've put nettest.exe into the list of exceptions in my internet security suite (program control as well as firewall), seems like it doesn't change a thing.
Windows (7) doesn't report any network activity when idle, so the connection is not really used except for what I want to use it for.
I currently have really, really bad lags. Being in sector space looks like a picture with sporadic movements of the ships.
Connection to my ISP seems fine, I get full bandwidth (~4 MB/s) when downloading from their FTP.
Tracert (cut down to where the latency raises significantly, starting with the 5th hop):
8 ms 40 ms 8 ms 213.46.173.125
7 ms 9 ms 9 ms at-inn01a-ra1-so-1-0-0-0.aorta.net [213.46.173.226]
111 ms 117 ms 111 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
112 ms 110 ms 112 ms internap-gw.ip4.tinet.net [77.67.77.54]
110 ms 111 ms 115 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
111 ms 111 ms 121 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
113 ms 112 ms 110 ms 208.95.185.41
....
tinet.net is a transatlantic cable provider. You might want to post your Trace Route results into this PWE Tech Support thread to make them aware of the issue, and see if they can tweak their gateway to improve performance... http://techsupport.perfectworld.com/...ead.php?t=4181
The other thing you could try is the Europe Proxy setting in the Launcher, which may be able to switch you to a different transatlantic cable connection. (which may be better or worse then the one your using...)
The other thing you could try is the Europe Proxy setting in the Launcher, which may be able to switch you to a different transatlantic cable connection. (which may be better or worse then the one your using...)
Might I reiterate to everyone posting nettest results: For your own safety and the security of your connection, please black out or otherwise remove your local IP address when posting your nettest.
I almost never lag unless it's after a server patch when the population is funky and the servers aren't quite right. I'd say 95% of my gameplay is absolutely smooth.
Starting yesterday evening, I was getting extremely severe and odd lag, but only in STFs. It was a lot like rubberbanding, except the pause was extensive. I'd sit and wait 3-7 seconds before getting a response again, and without any "Server Not Responding" signal that I recall. I only actually rubband-bounced once or twice, but the lag and "freezes" happened for about 3-7 seconds, and with only about a second of playable time between them. Everyone around me seemed fine. I changed characters because the lag in that STF was completely unplayable and also because a lagging tac in a Bortasqu' is totally useless on the team.
After that, I got in a ground STF and had a more rubbanding-ish issue, and oddly, the NPCs were 2-shotting everyone on the team. I've no idea if that's related or not, but we literally all died before getting out of the hallway in roughly the first 20 seconds of us leaving the room. I logged out or changed characters or something to that nature (I don't remember what), and eventually got back on that toon and finished the STF after the lag seemed to have calmed down.
Later, as I went to pool my dilithium together across my toons, which involves switching toons rather constantly, I kept timing out when switching toons. It wasn't like a "oh, I might time out.." thing, it was more like a "well, there's another timeout." It would time out rather reliably. Sometimes it would time out after hitting the *play* button, and sometimes it would time out when going back to character selection screen. The timeout on going into the game was rather instant, but my client would sit and chug away while returning to character selection, only to fail about a minute or two later.
On top of that, my launcher is really acting strange. It takes about 15-30 seconds for the image to even appear, instead of that white screen with the italicized "loading" on it. After that, the whole thing is laggy. I mean, VERY laggy. Sometimes the images don't even fully load, only half or parts of them. Upon hitting my enter key after entering my username & password, it says "Unable to authenticate", until I spam enter and eventually it works. When it works, it's extremely sluggish. Sometimes it will sit there and the little Romulan timer thing will just totally stop ticking.
I've done the suggested tracert test and nettest from this thread. The results were:
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms home [192.168.1.254]
2 45 ms 30 ms 21 ms 75-27-8-2.lightspeed.iplsin.sbcglobal.net [75.27
.8.2]
3 * * 32 ms 75.19.192.32
4 27 ms 21 ms * 75.19.192.138
5 * * * Request timed out.
6 22 ms 21 ms 21 ms 12.83.79.1
7 25 ms 24 ms 24 ms cgcil02jt.ip.att.net [12.122.81.21]
8 26 ms 26 ms 26 ms be2000.ccr22.ord03.atlas.cogentco.com [154.54.12
.85]
9 25 ms 26 ms 25 ms te0-3-0-0.ccr22.ord01.atlas.cogentco.com [154.54
.5.1]
10 50 ms 50 ms 50 ms te0-5-0-6.ccr22.bos01.atlas.cogentco.com [154.54
.45.242]
11 * * * Request timed out.
12 50 ms 51 ms 51 ms 38.111.40.114
13 51 ms 50 ms 50 ms 208.95.185.41
Trace complete.
The tracert seemed alright, but the nettest showed a ton of timeouts. Any suggestions? I've never encountered this problem before, and my regular internet seems just fine.
Edit: The character selection lag seems to have gotten better since yesterday. The launcher, though, seems worse. It gave me a message to the extent of "Unable to connect to account server" or something like that, when I hit "Engage." I sat and hit it repeatedly until it worked, and it didn't take long. Once it worked, I was in relatively instantly. It's either a hit or a miss, it seems :/
Last edited by avalanchethepro; 03-13-2013 at 04:30 AM.
Reason: elaboration
The tracert seemed alright, but the nettest showed a ton of timeouts. Any suggestions? I've never encountered this problem before, and my regular internet seems just fine.
Edit: The character selection lag seems to have gotten better since yesterday. The launcher, though, seems worse. It gave me a message to the extent of "Unable to connect to account server" or something like that, when I hit "Engage." I sat and hit it repeatedly until it worked, and it didn't take long. Once it worked, I was in relatively instantly. It's either a hit or a miss, it seems :/
There's been other reports on the STO Forums about users of ATT Internet access having issues connection to the STO. So besides posting your Trace Route and Net Test results in this ongoing PWE Tech Support thread so that PWE has the info to kick Cogent Communications a few more times to help resolve the issue... http://techsupport.perfectworld.com/...ead.php?t=4181
... as a temporary work-around, have you tried using the US Proxy option setting in the Launcher ?
There's been other reports on the STO Forums about users of ATT Internet access having issues connection to the STO. So besides posting your Trace Route and Net Test results in this ongoing PWE Tech Support thread so that PWE has the info to kick Cogent Communications a few more times to help resolve the issue... http://techsupport.perfectworld.com/...ead.php?t=4181
... as a temporary work-around, have you tried using the US Proxy option setting in the Launcher ?
I haven't, but things seem to be running smoother. I've really no idea what's been causing this.
I have been experiencing disconnects all weekend, today I reinstalled, now I can't even connect, the launcher errors. Get the following Patcher error: The patchclient got a message while it was in a state with no response function
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms home [*.*.*.*]
2 11 ms 11 ms 11 ms bas1-london15_lo0_SYMP.net.bell.ca [64.230.200.218]
3 10 ms 11 ms 11 ms dis21-london14_9-1-0_100.net.bell.ca [64.230.59.80]
4 32 ms 31 ms 31 ms bx6-chicago23_POS0-2-0-0.net.bell.ca [64.230.186.198]
5 * * 28 ms te4-1.ccr01.ord09.atlas.cogentco.com [154.54.11.29]
6 27 ms 29 ms 28 ms te3-5.mag01.ord01.atlas.cogentco.com [154.54.29.189]
7 28 ms 28 ms 29 ms te0-5-0-3.ccr21.ord01.atlas.cogentco.com [154.54.45.193]
8 73 ms 76 ms 76 ms te0-7-0-32.ccr21.bos01.atlas.cogentco.com [154.54.45.218]
9 74 ms 74 ms 74 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
10 110 ms 107 ms 107 ms 38.111.40.114
11 99 ms 99 ms 97 ms 208.95.185.41
speedtest.net: 10ms ping, 6.12 Mbps down, 0.68 Mbps up
I can keep pings going across the country at avg 97ms ping (127ms max), 0 drops.
It runs perfectly even while game keeps disconnecting...
Web surfing, etc... appears unaffected, it's just STO.
Linear Mode
