Lt. Commander
Join Date: Dec 2007
Posts: 120
# 81 Over the water
12-07-2011, 08:34 AM
I'm in the UK and have never had lag problems before.

Started a few day ago after one of the latest patches - seems to be getting worse.

Couple of fleet members have also mentioned it over the last few days as well.

Coincidence?

R
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 82
12-07-2011, 03:10 PM
Quote:
Originally Posted by TheWhetto
I'm in the UK and have never had lag problems before.

Started a few day ago after one of the latest patches - seems to be getting worse.

Couple of fleet members have also mentioned it over the last few days as well.

Coincidence?

R
Having the same problem as well.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 83
12-09-2011, 08:28 AM
Quote:
Originally Posted by Burkey
Need help with this, it's getting to the point where the game is unplayable.




C:\Windows\system32>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 11 ms 16 ms 12 ms 10.173.0.1
2 280 ms 20 ms 16 ms 24.139.3.129
3 18 ms 9 ms 11 ms 10.250.35.1
4 11 ms 10 ms 10 ms 24.139.7.66
5 22 ms 26 ms 17 ms 209.58.94.77
6 27 ms 17 ms 32 ms 209.58.94.66
7 416 ms 408 ms 1311 ms if-9-0-0.mcore3.TTT-Scarborough.as6453.net [216.
6.98.69]
8 3519 ms 309 ms 1115 ms if-3-1-0-0.tcore1.NJY-Newark.as6453.net [216.6.9
8.34]
9 139 ms 38 ms 39 ms if-2-2.tcore2.NJY-Newark.as6453.net [66.198.70.2
]
10 53 ms * * Vlan83.icore2.NTO-NewYork.as6453.net [66.198.111
.98]
11 55 ms 41 ms 41 ms te0-6-0-1.ccr22.jfk05.atlas.cogentco.com [154.54
.12.93]
12 1105 ms 75 ms 40 ms te0-1-0-4.ccr21.jfk02.atlas.cogentco.com [154.54
.31.10]
13 50 ms 50 ms 49 ms te0-1-0-2.ccr22.bos01.atlas.cogentco.com [154.54
.44.38]
14 46 ms 49 ms 50 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
15 60 ms 53 ms 53 ms 38.111.40.114
16 48 ms 47 ms 48 ms 208.95.185.41

Trace complete.

C:\Windows\system32>

contacting nettest server..
Local IP: 63.135.1.155
Ping: 83.3 msec
Port: 80: 579 KB/sec 19 KB/sec 617 KB/sec 500
Port: 80: 116 KB/sec 8 KB/sec 130 KB/sec 500
Port: 443: 624 KB/sec 22 KB/sec 664 KB/sec 500
Port: 443: 354 KB/sec 13 KB/sec 379 KB/sec 500
Port: 7255: 727 KB/sec 24 KB/sec 776 KB/sec 500
Port: 7255: 87 KB/sec 7 KB/sec 98 KB/sec 500
Port: 7003: 105 KB/sec 7 KB/sec 116 KB/sec 500
Port: 7003: 126 KB/sec 11 KB/sec 258 KB/sec 500
Port: 7202: 680 KB/sec 29 KB/sec 1025 KB/sec 500
Port: 7202: 517 KB/sec 21 KB/sec 713 KB/sec 500
Port: 7499: 693 KB/sec 22 KB/sec 738 KB/sec 500
Port: 7499: 337 KB/sec 17 KB/sec 361 KB/sec 500
Port: 80: 315 KB/sec 14 KB/sec 338 KB/sec 500
Idle NIC bandwidth Send: 3 KB/sec Recv: 3 KB/sec
hit return to exit


I have never experienced these problems until yesterday. Before that the game ran smoothly.
you have major router problems hops 6-10 specially at hopss 7 to 8. I would try the different proxy options in the launcher to see if the different routing by using them helps or contact yur isp and see if they can setup a perferred routing to by pass the trouble route.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 84
12-11-2011, 09:19 PM
1. I am on a Dell 15z and connecting to the internet using a D-LINK DGL-4500 Xtreme N 802.11n Draft wireless Gaming Router. Never had any problems on it with STO until now. However, my gaming typically is done with a Alienware m17x and not this 15z.

2. Played STO all morning, shut down 'puter, took nap. Came back, stuck at 'character loading' screen or sometimes 'retrieving maps' ... my router would crash and then cycle. I addressed firewalls, possible ipv6 issues, you name it ... I'm dumbfounded.

3. I play in an apt here in Midtown Manhattan. Wireless is usually damn decent - I raided constantly in more graphically demanding situations. ISP timewarnercable nynj and roadrunner.net

4. tracert

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Erik>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 12 ms 10 ms 12 ms 10.33.96.1
2 21 ms 9 ms 11 ms gig-2-6-nycmnyb-rtr01.nyc.rr.com [24.29.157.190]

3 24 ms 18 ms 36 ms pos-5-0-nycmnyrdc-rtr2.nyc.rr.com [24.29.119.26]

4 20 ms 26 ms 21 ms bun6-nyquny91-rtr002.nyc.rr.com [24.29.148.254]

5 14 ms 12 ms 12 ms 107.14.19.22
6 18 ms 13 ms 11 ms ae-0-0.pr0.nyc20.tbone.rr.com [66.109.6.157]
7 14 ms 18 ms 17 ms te0-1-0-5.ccr21.jfk05.atlas.cogentco.com [154.54
.13.81]
8 17 ms 12 ms 26 ms te0-6-0-4.mpd22.jfk02.atlas.cogentco.com [154.54
.46.253]
9 739 ms 20 ms 20 ms te0-2-0-6.ccr21.bos01.atlas.cogentco.com [154.54
.44.22]
10 22 ms 31 ms 35 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
11 40 ms 18 ms 18 ms 38.111.40.114
12 18 ms 24 ms 29 ms 208.95.185.41

Trace complete.

C:\Users\Erik>


5. nettest,exe

contacting nettest server..
Local IP: 69.86.54.223
Ping: 22.1 msec
Port: 80: 253 KB/sec 12 KB/sec 268 KB/sec 500
Port: 80: 240 KB/sec 12 KB/sec 256 KB/sec 500
Port: 443: 188 KB/sec 10 KB/sec 203 KB/sec 500
Port: 443: 186 KB/sec 8 KB/sec 201 KB/sec 500
Port: 7255: 183 KB/sec 9 KB/sec 193 KB/sec 500
Port: 7255: 168 KB/sec 9 KB/sec 186 KB/sec 500
Port: 7003: 239 KB/sec 11 KB/sec 254 KB/sec 500
Port: 7003: 172 KB/sec 10 KB/sec 193 KB/sec 500
Port: 7202: 161 KB/sec 7 KB/sec 173 KB/sec 500
Port: 7202: 156 KB/sec 9 KB/sec 182 KB/sec 500
Port: 7499: 186 KB/sec 11 KB/sec 205 KB/sec 500
Port: 7499: 182 KB/sec 10 KB/sec 211 KB/sec 500
Port: 80: 211 KB/sec 12 KB/sec 256 KB/sec 500
Idle NIC bandwidth Send: 1 KB/sec Recv: 5 KB/sec
hit return to exit


Thanks for any help - I never had 'Server Not Responding" at all since beta. And now I get it constantly .... if I can log in at all.

-Xak
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 85 Fffffffuuuuuuuuuuuu At&t
12-12-2011, 08:39 PM
No wonder I have sooooo much lag. I have less than half of the good values. Game sometimes freezes for up to 10 sec in PVP. As an escort that is instant death starting an alpha strike. Gotta get better ISP.
DIE AT&T
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users>•tracert patchserver.crypticstudios.com
'tracert' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms home [192.168.1.254]
2 45 ms 23 ms 23 ms 70-140-64-3.lightspeed.sprntx.sbcglobal.net [70.
140.64.3]
3 * * * Request timed out.
4 * * * Request timed out.
5 22 ms 22 ms 22 ms 12.83.36.1
6 29 ms 28 ms 29 ms ggr3.dlstx.ip.att.net [12.122.139.17]
7 * * * Request timed out.
8 58 ms 59 ms 60 ms te0-1-0-4.ccr22.dfw01.atlas.cogentco.com [154.54
.6.61]
9 58 ms 58 ms 58 ms te0-2-0-3.ccr22.mci01.atlas.cogentco.com [154.54
.5.166]
10 63 ms 63 ms 60 ms te0-2-0-3.ccr22.ord01.atlas.cogentco.com [154.54
.6.202]
11 74 ms 73 ms 73 ms te0-5-0-6.ccr22.bos01.atlas.cogentco.com [154.54
.45.242]
12 73 ms 73 ms 73 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
13 83 ms 73 ms 86 ms 38.111.40.114
14 75 ms 73 ms 74 ms 208.95.185.41

Trace complete.

contacting nettest server..
Local IP: 70.140.77.219
Ping: 73.2 msec
Port: 80: 167 KB/sec 7 KB/sec 188 KB/sec 500
Port: 80: 168 KB/sec 9 KB/sec 186 KB/sec 500
Port: 443: 178 KB/sec 9 KB/sec 197 KB/sec 500
Port: 443: 183 KB/sec 7 KB/sec 196 KB/sec 500
Port: 7255: 168 KB/sec 9 KB/sec 185 KB/sec 500
Port: 7255: 149 KB/sec 7 KB/sec 167 KB/sec 500
Port: 7003: 169 KB/sec 7 KB/sec 182 KB/sec 500
Port: 7003: 155 KB/sec 6 KB/sec 167 KB/sec 500
Port: 7202: 174 KB/sec 7 KB/sec 185 KB/sec 500
Port: 7202: 167 KB/sec 7 KB/sec 181 KB/sec 500
Port: 7499: 169 KB/sec 9 KB/sec 188 KB/sec 500
Port: 7499: 168 KB/sec 7 KB/sec 180 KB/sec 500
Port: 80: Same couldnt catch it CMD closed too fast

We use AT&T
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 86 Rubberbanding
12-13-2011, 06:47 PM
Been Having some rubberbanding issues with the game for the past 2 days. My ISP is Verizon i have a DSL connection here in South Jersey. Attached is the Results of the test i have ran.

Contacted my ISP theya re resolving the issue.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 87
12-17-2011, 06:49 PM
I've been having MAJOR issues the last two days, issues I've never had in the last two years of playing this game.

Constant rubber-banding, disconnects in the middle of STF's and even Defera, lots of times when the UI doesn't "catch up" to what I'm actually doing and I can't type or anything. I just now beamed to Starfleet Academy and was invisible.

In all these circumstances, I could visibly see what EVERYONE ELSE is doing but sometimes they can't see me at all or they just see me not moving.

My PC is running at 100%, graphics aren't an issue either.

Here is my general info:


Connecting from Comcast in Roseville, CA

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 67 ms 6 ms 7 ms 96.120.14.33
3 7 ms 7 ms 7 ms te-6-8-ur08.sacramento.ca.sacra.comcast.net [69.
139.197.49]
4 8 ms 7 ms 8 ms te-0-2-0-6-ar03.sacramento.ca.sacra.comcast.net
[68.87.221.29]
5 9 ms 9 ms 9 ms pos-0-1-0-0-cr01.sacramento.ca.ibone.comcast.net
[68.86.93.217]
6 11 ms 11 ms 11 ms pos-0-4-0-0-cr01.sanjose.ca.ibone.comcast.net [6
8.86.85.50]
7 13 ms 13 ms 11 ms pos-0-2-0-0-pe01.529bryant.ca.ibone.comcast.net
[68.86.87.6]
8 11 ms 11 ms 12 ms te7-7.mpd01.sjc04.atlas.cogentco.com [154.54.11.
109]
9 12 ms 11 ms 12 ms te0-1-0-7.mpd22.sfo01.atlas.cogentco.com [154.54
.5.57]
10 55 ms 56 ms 55 ms te0-4-0-6.mpd22.mci01.atlas.cogentco.com [154.54
.45.89]
11 69 ms 69 ms 68 ms te0-3-0-2.mpd22.ord01.atlas.cogentco.com [154.54
.7.166]
12 92 ms 91 ms 91 ms te0-5-0-6.ccr21.bos01.atlas.cogentco.com [154.54
.45.250]
13 93 ms 118 ms 92 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 96 ms 91 ms 91 ms 38.111.40.114
15 91 ms 91 ms 119 ms 208.95.185.41

Trace complete.

contacting nettest server..
Local IP: 67.172.164.45
Ping: 107.1 msec
Port: 80: 337 KB/sec 24 KB/sec 356 KB/sec 500
Port: 80: 314 KB/sec 20 KB/sec 337 KB/sec 500
Port: 443: 808 KB/sec 53 KB/sec 849 KB/sec 500
Port: 443: 227 KB/sec 17 KB/sec 241 KB/sec 500
Port: 7255: 886 KB/sec 41 KB/sec 931 KB/sec 500
Port: 7255: 81 KB/sec 6 KB/sec 86 KB/sec 500
Port: 7003: 235 KB/sec 17 KB/sec 254 KB/sec 500
Port: 7003: 445 KB/sec 26 KB/sec 469 KB/sec 500
Port: 7202: 582 KB/sec 36 KB/sec 611 KB/sec 500
Port: 7202: 498 KB/sec 27 KB/sec 524 KB/sec 500
Port: 7499: 463 KB/sec 36 KB/sec 492 KB/sec 500
Port: 7499: 189 KB/sec 16 KB/sec 202 KB/sec 500
Port: 80: 56 KB/sec 5 KB/sec 60 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit


I ran tracert a couple times, and once EVERYTHING was fine, then again I tested it and only port 443 was bad, now I test it and several different ones are no good. Pings are all good on the cmd.exe front too.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 88
12-17-2011, 11:14 PM
Kostamojen I'm having the same issue, gave up and stopped playing about an hour ago, it's progressively gotten worse over the last 6 hours.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 89
12-18-2011, 07:57 AM
I'm in Canada, and the game has become unplayable for me with all the rubberbanding and server lags. i have been playing this game from the start and it is the first time that I have experienced it this bad.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 90
12-19-2011, 05:17 AM
Sat here in Wales, UK pretty much not able to play STO so I decided to call Virgin Media and have just spoken to a technical support person who told me "A technical problem has been detected in your area today, but unfortunately it will not be fixed until 5pm on the 22nd of December."

My response... "You've got to be kidding me! You expect me to pay for this CRAP?"

Customer support "What I can do for you, is make sure you are not billed for the duration of this fault in the network"...

Me... "Can I take your name please?"

Anyway the conversation didn't last much longer, but I found out why I can't play the game. No doubt they'll bill everyone else who doesn't phone up to find out what's going on.
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