If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
I've recently purchased and installed the digital deluxe edition... how do I obtain the promised bonus items, specifically, the NX prefix and the automated phaser battery?
NX might be granted normally so check the rename ship section or whatever it is called. All monetary purchases and a few free ingame items are unlocked through the special unlocks of the C-Store.
All ingame items purchased through monetary purchase have to be claimed ingame. There is a triangle on the minimap that opens up a menu that has R&D progress, C-Store, Visit Bridge, and a few others. Need to visit the C-Store from there. NX can be selected by pressing k and going to your current ship.