If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
For the 3rd time my client has crashed while in shooter mode for Alecto@Alecto during the mission "The Kuvah'Magh" (Lt 7) during the "Defuse the Situation" objective.
This has happened twice while previously attempting this mission with the same character. It seems to occur when the action heats up in shooter mode and I move the mouse to look left or right while firing on enemies.
I'm typing this up because it's extremely rare for my client to crash, I've not had any previous problems in shooter mode or RPG mode when the action is heated during an engagement with multiple enemies.
Just tried again, stayed in RPG mode with graphics at the medium default settings and CRASH.
Guess I wont be completing this mission anytime soon, I'm moving on to other missions. If I have a similar problem in any other ground maps I will let the crash data upload and post the ticket ID number here.
since you never posted what graphic card you using , i will add that ATI cards does have a problem with dynamic lighting specially on ground missions. having it turned on will crash the client
some were able to keep dynamic lighting by reducing the number of light sources.
Sorry, it's a ASUS GeForce GTS 250 Dark Knight Graphics Card, though I've all-ready figured out that this crash has nothing to do with dynamic lighting, it's linked to the Visual fx quality setting and I've had no previous crash issues due to GFX settings before one of the recent patches.
Well you do have a CPU that is below mininum specs. so it is possible something was added that the cpu unable to handle since the game does push off alot of graphic items on the cpu.
causing the need to lower the visual fx
Star Trek Online Minimum System Requirements
-OS: Windows® XP SP2 / Windows Vista® / Windows® 7 (32 or 64 bit)
-CPU: Intel® Core™2 Duo 1.8 GHz, AMD Athlon™ X2 3800+
Just reporting that this crash issue caused by the Visual fx quality being set to medium or high, has been resolved.
I don't know what resolved this issue though, could be something in the latest patch or maybe even something to do with the fact that the other day I took my PC apart completely, cleaned every component and put it back together again.