If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
We will be bringing down Star Trek Online on Thursday, September 8th from 6:00AM to 9:00AM PDT (1300 to 1600 UTC) in order to perform maintenance. We will also be doing maintenance on the Cryptic Account system. During this time, you will not be able to create or manage Cryptic accounts. We apologize for the inconvenience this may cause. We will provide an update once the maintenance has been completed.