Lt. Commander
Join Date: Dec 2007
Posts: 120
# 1 Terrible Lag, unable to login
09-09-2011, 08:57 AM
Im havin some problems playing STO atm.
It was laggy, then i got shot because m ship didnt fire or respond to anything, the enemy ships were still firing an bit, but less than usual.
Now i cant login, the game refuses to load the map. I think its a network error, and im almost sure its not on my side.
So, anyone else experiencing problems or do i have to start a Level 7 Diagnosis of my Network?


Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] über maximal
30 Abschnitte:

1 <1 ms <1 ms <1 ms Aurora.ml104 [192.168.10.1]
2 21 ms 21 ms 20 ms gateway [213.20.56.130]
3 20 ms 20 ms 20 ms xmwc-stgt-de01-chan-18.nw.mediaways.net [195.71.
151.18]
4 24 ms 24 ms 24 ms Xe6-0-0-0-grtfraix4.red.telefonica-wholesale.net
[84.16.8.141]
5 39 ms 39 ms 38 ms So-3-0-0-0-grtlontl1.red.telefonica-wholesale.ne
t [84.16.13.234]
6 38 ms 47 ms 38 ms 195.50.118.201
7 39 ms 38 ms 39 ms ae-2-52.edge4.London1.Level3.net [4.69.139.106]

8 51 ms 50 ms 50 ms Tinet-level3-2x10G.London.Level3.net [4.68.110.1
58]
9 113 ms 114 ms 122 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
10 178 ms 112 ms 126 ms internap-gw.ip4.tinet.net [77.67.77.54]
11 113 ms 116 ms 114 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
12 117 ms 125 ms 125 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
13 113 ms 115 ms 112 ms 208.95.185.41

Ablaufverfolgung beendet.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 2
09-09-2011, 09:22 PM
i have not been able to log in for 3 days here i get locked up on loading the screen of where my toon is or i get in for 10secs then i get game not responding. it was working great until 3 days ago what did the do
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 3
09-10-2011, 11:18 AM
Nearly the same Issue here. The map loads, but than... Everything else around me can move, I still recive chat messages but I'm freezed. Nothing works not even the Logout button, I tried to write a Ticket but no. Sometimes it is that bad that not even my Skills load. The only thing I could do is Exit the game.
This problem appeared the first time yesterday. I haven't experienced anything compareable befor.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 4
09-10-2011, 02:18 PM
Seeing this big-time today... loaded up Orellius twice, couldn't move or do anything, chat didn't load, couldn't log out - eventually server stopped responding. Also just got booted whilst in the Alpha Trianguli sector.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 5
09-10-2011, 05:50 PM
Getting the exact same thing. Tried trace route and a net test and seemed to get good results. Was playing fine until 3 or 4 am last night.
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 6
09-10-2011, 06:47 PM
This week I had terrible lags (take too long to load, constnt disconnect, etc.), see results of today test:


Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 2 ms 2 ms 1 ms 192.168.1.1
2 2 ms 1 ms 2 ms SpeedTouch.lan [10.0.0.138]
3 * * * Request timed out.
4 39 ms 39 ms 39 ms 201-0-91-41.dsl.telesp.net.br [201.0.91.41]
5 39 ms 39 ms 38 ms 200-100-1-65.dsl.telesp.net.br [200.100.1.65]
6 38 ms 51 ms 40 ms 200-100-98-153.dial-up.telesp.net.br [200.100.98
.153]
7 40 ms 44 ms 74 ms 213.140.51.17
8 146 ms 147 ms 145 ms Xe-4-1-2-0-grtmiabr4.red.telefonica-wholesale.ne
t [94.142.124.174]
9 178 ms 178 ms 174 ms Xe3-3-0-0-grtnycpt2.red.telefonica-wholesale.net
[213.140.37.153]
10 243 ms 243 ms 252 ms So5-1-0-0-grtlontl1.red.telefonica-wholesale.net
[213.140.38.222]
11 245 ms * 351 ms 195.50.90.129
12 242 ms 240 ms 244 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
13 261 ms 261 ms 259 ms Tinet-level3-2x10G.London.Level3.net [4.68.110.1
58]
14 324 ms 327 ms 325 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
15 257 ms 404 ms 256 ms internap-gw.ip4.tinet.net [77.67.77.54]
16 257 ms 269 ms 255 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
17 313 ms 296 ms 289 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
18 278 ms 274 ms 280 ms 208.95.185.41


Pinging patchserver.crypticstudios.com [208.95.185.41] with 32 bytes of data:
Reply from 208.95.185.41: bytes=32 time=294ms TTL=46
Reply from 208.95.185.41: bytes=32 time=275ms TTL=46
Reply from 208.95.185.41: bytes=32 time=283ms TTL=46
Reply from 208.95.185.41: bytes=32 time=294ms TTL=46

Ping statistics for 208.95.185.41:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 275ms, Maximum = 294ms, Average = 286ms
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 7
09-11-2011, 08:19 AM
Ok, its been two days now, still the same problems. WTF?
BTW, my Network runs PERFECT...
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 8
09-12-2011, 12:44 PM
Some problem here as have a few other German players.

Had a similar problem about 6 weeks ago, but back then, proxy activation helped a little, while it doesn't do the trick now.

The trace result seems relatively fine:

2 * 20 ms 21 ms rdsl-lpzg-de02.nw.mediaways.net [213.20.57.163]
3 21 ms 20 ms 21 ms xmwc-lpzg-de01-chan-18.nw.mediaways.net [62.53.183.89]
4 21 ms 25 ms 21 ms rmwc-lpzg-de02-ge-0-0-0-0.nw.mediaways.net [213.20.188.107]
5 26 ms 25 ms 26 ms rmwc-brln-de02-ge-4-2-0-0.nw.mediaways.net [195.71.212.209]
6 25 ms 26 ms 25 ms rmwc-brln-de01-xe-0-1-1-0.nw.mediaways.net [62.53.167.253]
7 46 ms 46 ms 46 ms So1-3-0-0-grtparix1.red.telefonica-wholesale.net.10.16.84.in-addr.arpa [84.16.10.213]
8 46 ms 47 ms 45 ms Xe1-0-2-0-grtlontl1.red.telefonica-wholesale.net [84.16.14.146]
9 49 ms 90 ms 224 ms 195.50.90.165
10 47 ms 48 ms 48 ms ae-2-52.edge4.London1.Level3.net [4.69.139.106]
11 55 ms 54 ms 55 ms Tinet-level3-2x10G.London.Level3.net [4.68.110.114]
12 122 ms 124 ms 123 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
13 125 ms 126 ms 125 ms internap-gw.ip4.tinet.net [77.67.77.54]
14 * 123 ms 122 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
15 123 ms 125 ms 125 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
16 126 ms 122 ms 126 ms 208.95.185.41

The nettest result are incunclusive as it sometimes shows very low bandwidth on port 80 (2k only) and then doesn't progress any further.
Router rest results in somthing like this though:

Local IP: 77.189.215.226
Ping: 158.0 msec
Port: 80: 85 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 136 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 327 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 164 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 76 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 323 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 98 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 325 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 7 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 326 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 325 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 327 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 314 KB/sec 0 KB/sec 0 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 9
09-12-2011, 01:05 PM
Same problem here....massiv laggs, no reaktion from my ships,

Local IP: 77.183.7.101
Ping: 111.1 msec
Port: 80: 417 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 415 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 446 KB/sec 0 KB/sec 0 KB/sec 500
Port: 443: 386 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 472 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7255: 456 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 450 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7003: 173 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 472 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7202: 268 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 425 KB/sec 0 KB/sec 0 KB/sec 500
Port: 7499: 387 KB/sec 0 KB/sec 0 KB/sec 500
Port: 80: 360 KB/sec 0 KB/sec 0 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
Lt. Commander
Join Date: Dec 2007
Posts: 120
# 10
09-12-2011, 02:43 PM
I'm getting some serious rubber-banding / lag today as well.

Sorry, don't have the technical data. But my ISP isn't showing problems on their end.
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