After this month's Ask Cryptic, it has become clear that F2P development and launch takes priority over providing content to currently subscribed customers. I will not continue to subscribe to this game during that process and have cancelled.
I don't think so. The F2P beta may well be underway by then... or might not.
Regardless... We expected the DOFF system to go LIVE. Not in F2P beta. We expected the FE's to go LIVE, not held back for F2P launch. We were told we'd get these things during Season 4... which apparently now also includes F2P.
When the game is back in a reasonably solid state afterward, I'll consider resubbing. If I could have given a reason for cancelling on the website other than "Bad Customer Service", this would have been my reason.
This thread is really me letting Cryptic know that I am not happy with the way this was handled and that they don't get "free" money from me while they work on F2P. PW is investing, let them invest.
I do expect this thread to be closed. However, it is not an "I quit" thread. It is a customer complaint resulting in me deciding not to be a customer for awhile. It's a message I expect Cryptic to get, whether the thread stays open or not.