I've connected remotely to a PC at work who use a different ISP and was able to connect fine and also to my brother's PC, also using a different ISP again and was able to connect fine.
As it is now, I am having to connect to the forums via a proxy just to make this post.
Everything was fine up until yesterday. Last night I was in the game but was unable to connect to the website. I logged out last night, turned off the pc and came back this morning and I can't get anything. I really need some help here please.
I have the exact same problem. When I try to start the game I get the Cryptic Launcher Auto-Update window, followed by timed out connections and the Unable to connect to server message. I'm only able to post this message via a proxy.
Edit: I live in Taiwan, but haven't had any problems connecting until last night.
It appears to be a widespread issue. The system is failing to recognise users on their computers. And since most of us can properly access the homepage, a FACEBOOK message from STO would be the least they could do.
Can't be just a firewall problem, can it? I can't even access the websites related to Cryptic. I can on my iPhone but not my computer. And it's not just us. It's happening all over at the same time. I was able to get on two nights ago.
It's not a firewall issue. I didn't make any changes to my firewall. I was able to play STO right up until about 9 pm last night. I turned my PC off last night. I turned it back on this morning and couldn't get any site from cryptic. STO, CO, the cryptic site itself.