I recieved the "please please come back to STO" email from cryptic a WEEK ago....thought, why not!
...now I remember why I quit this game...the poor support and buggy patches etc.
I too cannot access any cryptic websites from my personal computers, or get the game to patch (waiting message etc)
Exact same issue as the rest of you. (im in NZ)
luckily I have access to this site via work, or there is no way I could even post this message! (I am a network technical analyst)... so Ive done a hell of a lot more testing than a trace route....and I CAN confirm it is at cryptics end.
shame really...I did want to give this game another chance.
Fixed my problem for this issue.
Symptom (Cannot access any websites to do with cryptic, and also not able to start STO client launcher)
The problem is your Internet service provider connection is over 100ms to Cryptic severs.
Cryptics lowest response rate its 100ms, and anything else higher than this number risks timing out.
Remedy for me was to swap Internet service provider.
Hope this helps other people.