Ensign
Join Date: Dec 2012
Posts: 27
# 1361
01-28-2013, 11:06 AM
Quote:
Originally Posted by chriscarroll29 View Post
i did the update on my moblie, but then i switched back to my normal internet it still will not connect?

if i use my moblie to play will that send my moblie bill througth the roof?

why the hell should we pay for mobile connection when we paid already for the game.

Lieutenant
Join Date: Dec 2012
Posts: 34
# 1362
01-28-2013, 11:06 AM
Quote:
Originally Posted by chriscarroll29 View Post
i did the update on my moblie, but then i switched back to my normal internet it still will not connect?

if i use my moblie to play will that send my moblie bill througth the roof?
Yes, however, just turn off your mobile, it should return you to the game login screen, just re-login and it should work.

After you turn on your normal network...
Career Officer
Join Date: Dec 2012
Posts: 124
# 1363
01-28-2013, 11:06 AM
I don't really think this is cogent at fault here. on most of these tracerts it reads bos6.cogent as the last line active. the next on some reads the ip address:

38.111.40.114

which is one perfectworld's servers. so it could be that system that is playing up and the cogent system is pointing at it correctly.
Ensign
Join Date: Jan 2013
Posts: 7
# 1364
01-28-2013, 11:06 AM
Quote:
Originally Posted by b3tazoid View Post
I only have a 100mb data plan, and the update will probably fly right over that. Also, why should I use my mobile data when my DSL worked earlier?

Perhaps if the cryptic servers weren't batch files running on Windows ME then maybe it would work...
Don't be silly, they cannot afford Me, they're Pentium 1's with a 50mhz clock on Win 3.1 :-p
Ensign
Join Date: Jul 2012
Posts: 5
still can not logon....is anyone at cryptic even working on this....they should at least post a message here or on the web page stating they are working on it...the support page does not load...u can not even send an email....come on cryptic get yor act together....
Ensign
Join Date: Jan 2013
Posts: 2
# 1366
01-28-2013, 11:07 AM
Quote:
Originally Posted by mrbaconsah View Post
Yes, via mobile networks (which is why I think it could be a load balancing issue).
I got that part, I meant for your home connection. Or does that take some serious hacker software/skills to do? =P
Lieutenant
Join Date: Jan 2013
Posts: 36
# 1367
01-28-2013, 11:07 AM
Quote:
Originally Posted by captainmal3 View Post
Right, I'm going to go take a nap or something and check back in a few hours, keep up the good work cryptic, and don't let the haters get ya down.
Good work? The whole point of cryptic being here is that the game should work. If it doesn't work, it's their job to fix it. Doing your job isn't good work, its a job.

Also, "haters"? Do you mean people who aren't fanboys who blindly follow where cryptic follow?
Career Officer
Join Date: Aug 2012
Posts: 16
# 1368
01-28-2013, 11:07 AM
Quote:
Originally Posted by hagar3 View Post
I don't really think this is cogent at fault here. on most of these tracerts it reads bos6.cogent as the last line active. the next on some reads the ip address:

38.111.40.114

which is one perfectworld's servers. so it could be that system that is playing up and the cogent system is pointing at it correctly.
ok will give it a go
thanks
Starfleet Veteran
Join Date: Oct 2012
Posts: 32
# 1369
01-28-2013, 11:07 AM
Quote:
Originally Posted by mrbaconsah View Post
I'd agree on the published route.

Although having said that, doesn't explain the packets that DO get through on broadband.
ping 38.111.40.114

Pinging 38.111.40.114 with 32 bytes of data:
Reply from 38.111.40.114: bytes=32 time=119ms TTL=16
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 38.111.40.114:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum - 119ms, Maximum = 119ms, Average = 119ms

---
Tracerts for Mobile ISP and DSL:
http://sto-forum.perfectworld.com/sh...&postcount=490
Lieutenant
Join Date: Jun 2012
Posts: 59
# 1370
01-28-2013, 11:08 AM
http://forums.cox.com/forum_home/int.../5/t/1146.aspx

About two weeks ago, a peerage problem during peak usage was noticed in a bottleneck from Cox Communications through Cogent. Cogent suggested that the end user ISP reroute the traffic away from Cogent. I'm not sure how each of us can solve this independently, so the onus still falls on PW/Cryptic to solve this routing issue.

The very fact that this exact problem occurred with another MMO game just 2 weeks ago says that the devs aren't doing their research. They performed an unscheduled patch, which put an unexpected load on Cogents servers. Seems like load balancing would be part of the network admins / devs jobs.

Please do your jobs.

And let us continue to funnel money through our bank accounts to you I'm sure some would rather save their money than sit waiting patiently for an avoidable problem to be solved.
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