Captain
Join Date: Nov 2012
Posts: 649
# 1391
01-28-2013, 11:16 AM
Why would a current issue be in a thread that's been closed, moved and/or archived?
Lt. Commander
Join Date: Jun 2012
Posts: 114
# 1392
01-28-2013, 11:16 AM
Quote:
Originally Posted by fcsp1910 View Post
Had exactly the same prob....but I think I have a solution called 'Expatshield'

http://expatshield.com/ - Expatshield is a free VPN (Virtual Private Network) from AnchorFree. Yes, the same guys how made Hotspotshield, but this one assigns a UK IP address. Very nice to have if want to watch BBC TV or stuff from their iPlayer by the way And I always use this when I do online banking and for some Youtube stuff that is not accessable with my 'normal' IP...

So I've started Expatshield first, load up the launcher and deactivitated/disconnect it when I had the character selection screen up and running. And there we are running the game nicely

Don't forget to disconnect from the VPN...otherwise you might facing a very laggy game performance.

Hope this works for you like it did for me

Do yourself a favor and DON'T do this. This expatshield thing takes over your browser, inserts advertising and re-directs your home page. And browsing with it is slow, slow, slow. Save yourself the trouble.
Ensign
Join Date: Jan 2013
Posts: 7
# 1393
01-28-2013, 11:16 AM
poor boys n girls over on steam have all been left in the dark, no one knows whats going on over there, feel for them.
Ensign
Join Date: Jun 2012
Posts: 3
# 1394
01-28-2013, 11:16 AM
These are my results just quoting them to seperate them for this little bit of post.
The results are from Manchester United Kingdom using Sky Broadband ISP

Quote:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 1 ms 1 ms 3 ms SkyRouter.Home [192.168.0.1]
2 * * * Request timed out.
3 41 ms 39 ms 39 ms ip-89-200-131-105.ov.easynet.net [89.200.131.105
]
4 38 ms 31 ms 39 ms te0-1-0-7.er10.thlon.ov.easynet.net [89.200.134.
129]
5 31 ms 31 ms 32 ms ae-3.r02.londen03.uk.bb.gin.ntt.net [83.231.221.
45]
6 31 ms 31 ms 34 ms te2-4.mag01.lon02.atlas.cogentco.com [130.117.14
.173]
7 32 ms 32 ms 32 ms te0-2-0-2.ccr22.lon01.atlas.cogentco.com [130.11
7.0.97]
8 32 ms 33 ms 32 ms te0-1-0-4.mpd22.lon13.atlas.cogentco.com [154.54
.57.161]
9 108 ms 32 ms 33 ms te0-1-0-4.mpd22.lon13.atlas.cogentco.com [154.54
.57.161]
10 188 ms 232 ms 108 ms te0-3-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.5.122]
11 284 ms * 113 ms 38.111.40.114
12 * 110 ms * 38.111.40.114
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 107 ms * * launcher.startrekonline.com [208.95.185.44]
23 * * * Request timed out.
24 * * 109 ms launcher.startrekonline.com [208.95.185.44]

Trace complete.
Update: Launcher worked fine through my Mobile Phone's internet if this helps narrow the problem.

Last edited by squeakeytoy; 01-28-2013 at 11:37 AM.
Career Officer
Join Date: Sep 2012
Posts: 2,483
# 1395
01-28-2013, 11:16 AM
Quote:
Originally Posted by dethblazer1 View Post
Any Update topics from the devs yet ?????
Yes, there is;

Quote:
Hello Captain!

We are aware of an issue with the launcher where some players may be getting an error upon launching it. Our team is investigating your reports and we hope to have a resolution as soon as possible -- it is our top priority. Again, not all players are affected, but if you are, please read this post.

Thanks you and we hope to have you back in-game ASAP.

- The Star Trek Online Community Team
"Thanks you"? They can't even sort out their spelling and grammar.
Iconian? A label created by the Dewans to give voice to their destruction.
In the end, what they chose to call us is irrelevant.
We simply... are.

Lieutenant
Join Date: Jan 2013
Posts: 32
# 1396
01-28-2013, 11:17 AM
Quote:
Originally Posted by ivannanuke View Post
Glad it's their top priority but really find the dev who fubared this and put them out on their arse.
Whoever broke this may not be a dev at all. The problem manifested before the downtime. It is also clearly something in the larger scheme of the internet. There is a bad device(s) somewhere malfunctioning, and it may not even be anything under Cryptic's purview.
Ensign
Join Date: Jan 2013
Posts: 1
# 1397
01-28-2013, 11:17 AM
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\User>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms BThomehub.home
2 31 ms 34 ms 30 ms 217.47.211.186
3 33 ms 29 ms 29 ms 217.47.211.193
4 38 ms 38 ms 38 ms 213.1.69.190
5 38 ms 39 ms 38 ms 31.55.165.102
6 39 ms 38 ms 38 ms 31.55.165.51
7 38 ms 40 ms 37 ms 31.55.165.107
8 37 ms 47 ms 36 ms acc1.10GigE-9-3-0.mr.21cn-ipp.bt.net [109.159.25
0.102]
9 50 ms 47 ms 47 ms core1-te0-13-0-15.ealing.ukcore.bt.net [109.159.
250.34]
10 47 ms 47 ms 47 ms transit1-pos1-0-0.telehouse.ukcore.bt.net [62.6.
201.82]
11 44 ms 44 ms 44 ms t2as1-tge4-4.uk-lon1.eu.bt.net [166.49.211.145]

12 45 ms 44 ms 44 ms t2a1-ge4-0-0.uk-lon1.eu.bt.net [166.49.135.17]
13 45 ms 45 ms 44 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
7.14.49]
14 45 ms 45 ms 45 ms te0-5-0-3.ccr21.lon13.atlas.cogentco.com [154.54
.74.70]
15 118 ms 118 ms 118 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
4.189]
16 117 ms 117 ms 117 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
17 119 ms * * 38.111.40.114
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Ensign
Join Date: Jan 2013
Posts: 2
# 1398
01-28-2013, 11:17 AM
Quote:
Originally Posted by dethblazer1 View Post
Any Update topics from the devs yet ?????
None that I've seen. I stopped my sub because I wanted to play other games awhile ago, and then considered restarting it. Tried F2P during the weekend to see if it was worth paying for.

Well, this thread kinda decided that for me.
Commander
Join Date: Jun 2012
Posts: 322
# 1399
01-28-2013, 11:17 AM
Quote:
Originally Posted by johocrol View Post
The downside is that even with a fully patched game, gameclient.exe will still try to connect to the patcher and the patcher server is the problem.

Also, when in game content is still downloaded. For example in Foundry.
Yea but you can work around that otherwise those who used a mobile device to get through the patching process would still not be able to play, As far as Im aware, once past luancher the ingame login works fine for affected users. I think they only get a error message but they can still play. And yea some things like foundry would be impacted but the alternative(not playing) is better?
Career Officer
Join Date: Jun 2012
Posts: 52
# 1400
01-28-2013, 11:18 AM
Tried the tracert to the launcher.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 40 ms 28 ms 18 ms cpe-76-182-208-1.tx.res.rr.com [76.182.208.1]
3 16 ms 11 ms 13 ms tge7-1.dllatx3c-er01.texas.rr.com [70.125.218.97
]
4 17 ms 24 ms 38 ms tge0-8-0-1.dllatx34-tr01.texas.rr.com [24.175.38
.108]
5 22 ms 15 ms 14 ms agg23.dllatx1k-cr01.texas.rr.com [24.175.36.224]

6 18 ms 23 ms 23 ms agg21.dllatxl3-cr01.texas.rr.com [24.175.49.0]
7 21 ms 22 ms 16 ms ae-4-0.cr0.dfw10.tbone.rr.com [66.109.6.88]
8 18 ms 18 ms 16 ms 107.14.17.234
9 16 ms 17 ms 16 ms te0-7-0-15.ccr21.dfw03.atlas.cogentco.com [154.5
4.11.49]
10 16 ms 16 ms 17 ms multi-use.cogentco.com [154.54.88.70]
11 30 ms 24 ms 24 ms te0-2-0-3.ccr21.mci01.atlas.cogentco.com [154.54
.5.170]
12 44 ms 44 ms 43 ms te0-3-0-2.ccr21.ord01.atlas.cogentco.com [154.54
.2.190]
13 65 ms 66 ms 66 ms te0-4-0-6.ccr22.bos01.atlas.cogentco.com [154.54
.45.218]
14 86 ms 80 ms 80 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Windows\system32>
So, I just push the buttons and things blow up? Fascinating...
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 08:23 PM.