I'm on Verizon DSL in Maryland. Network dumps show multiple requests to establish a TCP connection, and then the update listener ignores the application level session requests. The intermittent server responses rule out large-scale problems with global routing--some of the packets are clearly making it to the server and some of them are coming back, so routing is working. The packets are dying at the cryptic network. Looks like the firewall is falling down, or the network bandwidth
First connection shows 3 connection requests before the patch server acknowledges, then 2 more retransmissions before the client gives up.
I am curious as to what compensation will be offered by PWE/Cryptic for this downtime. As has been noted by many people, this is not a rare, one-off issue for STO. So, I would like the Developers to tell me what I can expect for this error.
Its been a few hours and you want compensation? Get off your ****in high horse the game is pretty much Free to Play unless you pay for the subscriptions, i'm pretty sure if you read the eula it will most likely say somewhere in there something about not being able to ensure 100% up-time due to technical difficulties, they do not owe you, or anyone who plays this game, ANYTHING. And if they do offer compensation, which i would assume they will as this hasn't happened in a long time It will most likely be some form of Q activity offering some kinda in-game costume item or xp boost, etc.
UK, Virgin Media - unable to connect to patch server, request timed out. Was fine before the patch today, never had this before.
Same. Can't even load the launcher.
I'm a bit cheesed off. I'm a subscriber. I expect that my subscription entitles me to access for the entire period I pay for. I can handle one or two problems, but this is probably something like the 50th time over the course of my nearly 3 year subscription that I have lost out on not an insignificant amount of game time...which is especially anmoying when you don't have loads of hours to play.
Every time there is a thread like this someone spouts off on how they used to pay for it, and they were considering playing the game now that it is free, but because they happen to stumble onto a tech support thread for some reason, even though they are not even playing the game, they are just going to pass it up.
Bull **** sir, bull ****.
Seriously, believe what you want. (I just knew someone was going to say that.) I did have an account, in fact I was in the open beta. But I stopped the account not because of the game but because I wanted to play another game and didn't want to pay for two subs. So I dropped STO figuring if Star Wars TOR wasn't any good I could always resub). I recently entered my retirement phase from the military and since I'm on "terminal leave" I have a lot of free time at the moment. Decided to try STO again. Doesn't seem worth the sub, at the moment.
Now if my telling you that is unpleasant to you for some reason, well, so be it. But you have no cause for calling me a liar, just because you don't like what I have to say.