Ensign
Join Date: Jul 2012
Posts: 2
# 1481 reply to launcher error
01-28-2013, 11:34 AM
over a maximum of 30 hops:

1 * * * Request timed out.
2 7 ms 9 ms 13 ms tge7-2.snantx2100-er02.texas.rr.com [*.*.*.*}
36]
3 21 ms 22 ms 15 ms tge0-8-0-3.snantx2000-tr02.texas.rr.com [24.175.
33.78]
4 22 ms 23 ms 23 ms agg22.snantx6000-cr01.texas.rr.com [24.175.32.16
8]
5 19 ms 23 ms 23 ms 24.175.32.146
6 25 ms 15 ms 15 ms ae-8-0.cr0.dfw10.tbone.rr.com [66.109.6.52]
7 15 ms 15 ms 61 ms 107.14.17.232
8 16 ms 18 ms 16 ms te0-7-0-15.ccr21.dfw03.atlas.cogentco.com [154.5
4.11.49]
9 16 ms 15 ms 17 ms multi-use.cogentco.com [154.54.88.70]
10 26 ms 27 ms 27 ms te0-3-0-0.mpd21.mci01.atlas.cogentco.com [154.54
.3.18]
11 43 ms 42 ms 41 ms te0-5-0-4.mpd21.ord01.atlas.cogentco.com [154.54
.45.154]
12 67 ms 79 ms 66 ms te0-3-0-6.ccr21.bos01.atlas.cogentco.com [154.54
.43.182]
13 67 ms 67 ms 67 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * 65 ms de.playstartrekonline.eu [208.95.185.44]

Trace complete
Ensign
Join Date: Jan 2013
Posts: 2
# 1482 Problems..
01-28-2013, 11:34 AM
http://sto-forum.perfectworld.com/
guys I need help with this stuff I cant access the launcher and when I do it says my nets not working although it is working perfectly for more info of my problem see the link
Captain
Join Date: Jan 2013
Posts: 558
# 1483
01-28-2013, 11:35 AM
As requested:
Quote:
1 17 ms 15 ms 14 ms **********
2 25 ms 22 ms 49 ms g5-2-13.bcptme07-rtr001.ne.northeast.rr.com [24.
31.156.58]
3 20 ms 20 ms 18 ms g10-4-3-0.ptldmehx-rtr001.ne.northeast.rr.com [2
04.210.69.238]
4 44 ms 37 ms 38 ms rdc-204-210-69-49.ne.northeast.rr.com [204.210.6
9.49]
5 41 ms 37 ms 47 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
6 36 ms 37 ms 39 ms ae-0-0.pr0.nyc20.tbone.rr.com [66.109.6.157]
7 38 ms 35 ms 38 ms te0-1-0-5.ccr21.jfk05.atlas.cogentco.com [154.54
.13.81]
8 33 ms 37 ms 38 ms te0-3-0-3.mpd21.jfk02.atlas.cogentco.com [154.54
.31.1]
9 42 ms 47 ms 43 ms te0-2-0-1.ccr21.bos01.atlas.cogentco.com [154.54
.44.10]
10 49 ms 50 ms 47 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 41 ms * * 208.95.185.41
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Windows\system32>
For all those blaming this on the patch:

READ THE THREAD!!!

For those of us who did and realize this is a problem that was happening before the patch was up, we've had to wade through a whole lot of whining and useless nonsense to see if there was any actual helpful information.

Sheesh...

The 1st posts today started 1.5 hours before the Update. Start reading HERE.

Last edited by bergins; 01-28-2013 at 11:45 AM. Reason: Adding Link
Captain
Join Date: Jun 2012
Posts: 858
# 1484
01-28-2013, 11:35 AM
Quote:
Originally Posted by mattjohnsonva View Post
UK, Virgin Media - unable to connect to patch server, request timed out. Was fine before the patch today, never had this before.
same provider here and mainly fine before this patch


Quote:
Originally Posted by bergins View Post
As requested:For all those blaming this on the patch:

READ THE THREAD!!!

For those of us who did and realize this is a problem that was happening before the patch was up, we've had to wade through a whole lot of whining and useless nonsense to see if there was any actual helpful information.

Sheesh...
i was still playing the game until the server went down for patching

Last edited by usscapital; 01-28-2013 at 11:39 AM.
Career Officer
Join Date: Jun 2012
Posts: 2
# 1485
01-28-2013, 11:35 AM
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.

C:\Users\User>tracert patchserver.crypticstudios.com

Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal
30 Abschnitte:

1 1 ms 1 ms 1 ms 192.168.1.1
2 43 ms 44 ms 44 ms 217.0.116.42
3 46 ms 44 ms 46 ms 217.0.66.246
4 46 ms 45 ms 45 ms 217.239.41.94
5 45 ms 46 ms 46 ms te0-7-0-1.ccr21.fra03.atlas.cogentco.com [130.11
7.14.149]
6 84 ms 78 ms 85 ms te0-2-0-2.ccr21.ams03.atlas.cogentco.com [130.11
7.1.162]
7 74 ms 75 ms 74 ms te0-4-0-7.ccr21.lpl01.atlas.cogentco.com [154.54
.58.66]
8 130 ms 129 ms 129 ms te0-5-0-4.ccr21.bos01.atlas.cogentco.com [154.54
.85.213]
9 130 ms 169 ms 164 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
10 * * 132 ms 38.111.40.114
11 * * * Zeit?berschreitung der Anforderung.
12 * * * Zeit?berschreitung der Anforderung.
13 * * * Zeit?berschreitung der Anforderung.
14 * * * Zeit?berschreitung der Anforderung.
15 * * * Zeit?berschreitung der Anforderung.
16 * * * Zeit?berschreitung der Anforderung.
17 * * * Zeit?berschreitung der Anforderung.
18 * * * Zeit?berschreitung der Anforderung.
19 * * * Zeit?berschreitung der Anforderung.
20 * * * Zeit?berschreitung der Anforderung.
21 * * * Zeit?berschreitung der Anforderung.
22 132 ms * * 208.95.185.41
23 * * * Zeit?berschreitung der Anforderung.
24 * * * Zeit?berschreitung der Anforderung.
25 * * * Zeit?berschreitung der Anforderung.
26 * * * Zeit?berschreitung der Anforderung.
27 * * * Zeit?berschreitung der Anforderung.
28 * * * Zeit?berschreitung der Anforderung.
29 * * * Zeit?berschreitung der Anforderung.
30 * * * Zeit?berschreitung der Anforderung.

Ablaufverfolgung beendet.

C:\Users\User>
Lieutenant
Join Date: Dec 2012
Posts: 38
# 1486 Update
01-28-2013, 11:36 AM
For general info only.......

Another PWE game update server just went down.

I was playing on PWI to wait for this game to be fixed, and I got DC and error message "unable to contact update server"

I wonder if someone pulled the wrong lead out of the wall ?
<a href=http://i602.photobucket.com/albums/tt108/Earthgirl61/Patch.jpg target=_blank>http://i602.photobucket.com/albums/t...rl61/Patch.jpg</a>
Ensign
Join Date: Jul 2012
Posts: 22
# 1487
01-28-2013, 11:37 AM
Quote:
Originally Posted by joshmaaaaaaans View Post
Its been a few hours and you want compensation? Get off your ****in high horse the game is pretty much Free to Play unless you pay for the subscriptions, i'm pretty sure if you read the eula it will most likely say somewhere in there something about not being able to ensure 100% up-time due to technical difficulties, they do not owe you, or anyone who plays this game, ANYTHING. And if they do offer compensation, which i would assume they will as this hasn't happened in a long time It will most likely be some form of Q activity offering some kinda in-game costume item or xp boost, etc.
I am not on a high horse. I have a Lifetime membership, which means I paid a substantial amont of real money. As I stated, I have had to contact this company before, which means that I have had other issues.
You do not know me. I do not wish for you to know me. I would like you to keep unwarranted opinions to yourself.
Kind Regards.
Starfleet Veteran
Join Date: Jun 2012
Posts: 1,611
# 1488 Just trying To Help
01-28-2013, 11:37 AM
I'm not trying to tell Cryptic how to do it's job, but logic dictates a simple course of action:

Startrekonline.com keeps having these launcher failures.

Meanwhile http://sto.perfectworld.com/ continues to always work.

SOLUTION: change launcher update to http://sto.perfectworld.com/

I would think this was par for the course since we had to update our accounts to PWE.
If your post is anything like, "I have a sandwich so you can't be starving" it's time to rethink posting.

Last edited by thlaylierah; 01-28-2013 at 12:54 PM.
Career Officer
Join Date: Jun 2012
Posts: 1,474
# 1489
01-28-2013, 11:37 AM
Mine times out at the same point.

10 46 ms * * 38.111.40.114
Lt. Commander
Join Date: Jun 2012
Posts: 137
# 1490
01-28-2013, 11:37 AM
well it was somewhat broke before downtime....but come on, did someone spill coffee into the mainframe or something? Wait......someone forgot to plug in the mainframe cause somebody tripped over the wire
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