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Ensign
Join Date: Jul 2012
Posts: 10
# 1501
01-28-2013, 10:41 AM
Tracing route to launcher.startrekonline.com [208.
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms *.*.*.*
2 7 ms 11 ms 8 ms *.*.*.*
3 24 ms 9 ms 22 ms dtr01rsmtmn-tge-0-
34.25.200]
4 11 ms 20 ms 20 ms crr02stcdmn-tge-0-
34.27.184]
5 13 ms 19 ms 20 ms bbr01stcdmn-bue-3.
36]
6 26 ms 32 ms 32 ms bbr02chcgil-bue-1.
49]
7 48 ms 46 ms 47 ms te0-5-0-4.ccr21.or
.180.25]
8 48 ms 63 ms 48 ms te0-3-0-1.mpd22.or
.2.97]
9 60 ms 58 ms 57 ms te0-0-0-2.ccr21.bo
.43.186]
10 58 ms 58 ms 69 ms te4-4.ccr01.bos06.
]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Starfleet Veteran
Join Date: Jun 2012
Posts: 187
# 1502
01-28-2013, 10:41 AM
Quote:
Originally Posted by trekkie80 View Post
This has nothing to do with Cryptic. Their servers are online and people that do not need to relay through Cogent are connecting just fine.
correction, this has everything to do with cryptic, they pay cogent to route the game through certain areas.. cryptic constantly tells us cogent is at the route of most of the problems with connection issues, they have been saying it for years.. so it is their problem that they have not fixed the problem (either by making a new arrangement with cogent, or going with another provider)..
Ensign
Join Date: Jul 2012
Posts: 5
# 1503
01-28-2013, 10:41 AM
Quote:
Originally Posted by pwesux2 View Post
Seriously, believe what you want. (I just knew someone was going to say that.) I did have an account, in fact I was in the open beta. But I stopped the account not because of the game but because I wanted to play another game and didn't want to pay for two subs. So I dropped STO figuring if Star Wars TOR wasn't any good I could always resub). I recently entered my retirement phase from the military and since I'm on "terminal leave" I have a lot of free time at the moment. Decided to try STO again. Doesn't seem worth the sub, at the moment.

Now if my telling you that is unpleasant to you for some reason, well, so be it. But you have no cause for calling me a liar, just because you don't like what I have to say.
It's not that someone didn't like your post. It's that right now people are trying to use this to either confirm that there is a problem or to try to help people solve it. He is irritated with you because you decided that instead of being helpful you wanted to vent your frustration. While I respect your opinion as I would respect anyone elses, there's no place for it in this thread atm. I also am sorry to say it but your comments might go further with customer service as all you are doing on the forums is deliberately trying to get people angry with cryptic and on your side in the matter. To be honest I don't really know or understand what you were trying to accomplish with this other than to make yourself feel better as you now have unscheduled free time on your hands. There is also the possibility that you're just trolling but as I know only what you told me about you and would like to give you the benefit of the doubt. I apologize for the length of this, but it's the truth from my point of view. Help or please occupy yourself with an alternate activity.
Ensign
Join Date: Jan 2013
Posts: 1
# 1504
01-28-2013, 10:42 AM
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.

C:\Users\Kane>tracert launcher.startrekonline.com

Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
Abschnitte:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 44 ms 30 ms 27 ms 7111A-AFTR-01.fra.unity-media.net [80.69.104.84]

3 * 37 ms 32 ms 7111A-MX960-01-ae16.fra.unity-media.net [80.69.1
05.209]
4 * 29 ms * 84-116-131-149.aorta.net [84.116.131.149]
5 28 ms 36 ms 22 ms 84.116.132.169
6 27 ms 31 ms 37 ms 84.116.132.158
7 23 ms 30 ms 39 ms xe-10-2-2.fra23.ip4.tinet.net [141.136.99.97]
8 178 ms 128 ms 120 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
9 133 ms 142 ms 144 ms internap-gw.ip4.tinet.net [77.67.77.54]
10 132 ms 136 ms 129 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
11 160 ms 140 ms 146 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
12 * * * Zeit?berschreitung der Anforderung.
13 * * * Zeit?berschreitung der Anforderung.
14 * * * Zeit?berschreitung der Anforderung.
15 * * * Zeit?berschreitung der Anforderung.
16 * * * Zeit?berschreitung der Anforderung.
17 * * * Zeit?berschreitung der Anforderung.
18 * * * Zeit?berschreitung der Anforderung.
19 * * * Zeit?berschreitung der Anforderung.
20 * * * Zeit?berschreitung der Anforderung.
21 * * * Zeit?berschreitung der Anforderung.
22 * * * Zeit?berschreitung der Anforderung.
23 * * * Zeit?berschreitung der Anforderung.
24 * * * Zeit?berschreitung der Anforderung.
25 * * * Zeit?berschreitung der Anforderung.
26 * * * Zeit?berschreitung der Anforderung.
27 * * * Zeit?berschreitung der Anforderung.
28 * * * Zeit?berschreitung der Anforderung.
29 * * * Zeit?berschreitung der Anforderung.
30 * * * Zeit?berschreitung der Anforderung.

Ablaufverfolgung beendet.

C:\Users\Kane>
Lieutenant
Join Date: Nov 2012
Posts: 65
# 1505
01-28-2013, 10:42 AM
I vote we all talk about how we should fill ESD with various marshmellows..
Ensign
Join Date: Jul 2012
Posts: 12
# 1506
01-28-2013, 10:42 AM
Quote:
Originally Posted by punktribble View Post
stop posting your connection pings.......... Go look at Lego's or something
But they asked us to so why now tell people to stop ?
Lieutenant
Join Date: Jan 2013
Posts: 85
# 1507
01-28-2013, 10:42 AM
23 pages to g
Ensign
Join Date: Oct 2012
Posts: 18
# 1508
01-28-2013, 10:43 AM
Having the same problem as everyone else. Did the tracer and everything after 12 times out. Don't see a need to add to the copy and pastes. I'm in NY. Cellphone tether is not an option for me.
Career Officer
Join Date: Jun 2012
Posts: 32
I read a couple Post from here that players used their Iphone Hotspot to give their computer a network to use to launch the game, update it, start it, get to the Character Launch screen, then switch back to their Home Network, I did this and it worked, I am currently in game.

So everyone, if it is possible try to find another network other then your home one that Craptic knows about and get the laucher to update, since Craptic is taking for ever.

Good luck, see you in game.
U.S.S. HONDA ODYSSEY NCC-170001-F-Odyssey Class
Commanding Officer: Vice Admiral Maximus@blueamdgamer
Dedication Plaque: "By Any Means Necessary" -Malcolm X
Career Officer
Join Date: Aug 2012
Posts: 890
# 1510
01-28-2013, 10:43 AM
MTU/Loadbalancer

come back on Thursday they may work it out in time for next patch :p

#2311#2700#2316#2500

I'm looking for players who want to have constructive input on offering solutions to the issues we have with the game please PM me

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