Lieutenant
Join Date: Aug 2012
Posts: 81
# 1791 My info
01-28-2013, 12:50 PM
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 38 ms 7 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 9 ms 8 ms 7 ms tge7-1.austtxd-er01.texas.rr.com [66.68.5.24]
4 18 ms 15 ms 16 ms tge0-11-0-10.austtxa-cr01.texas.rr.com [24.27.13
.210]
5 15 ms 15 ms 15 ms agg22.dllatxl3-cr01.texas.rr.com [24.175.41.46]

6 19 ms 23 ms 15 ms 107.14.17.136
7 14 ms 14 ms 13 ms 107.14.17.234
8 16 ms 15 ms 13 ms te0-7-0-15.ccr21.dfw03.atlas.cogentco.com [154.5
4.11.49]
9 16 ms 15 ms 16 ms te0-3-0-4.ccr21.dfw01.atlas.cogentco.com [154.54
.82.17]
10 24 ms 34 ms 25 ms te0-3-0-0.mpd21.mci01.atlas.cogentco.com [154.54
.3.18]
11 42 ms 43 ms 43 ms te0-3-0-2.mpd21.ord01.atlas.cogentco.com [154.54
.7.137]
12 65 ms 64 ms 63 ms te0-4-0-6.ccr21.bos01.atlas.cogentco.com [154.54
.45.246]
13 65 ms 159 ms 82 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 66 ms 72 ms * 38.111.40.114
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * 67 ms 208.95.185.41

Trace complete.

contacting nettest server..
Local IP: 68.203.11.196
Ping: 68.5 msec
Port: 80: 139 KB/sec 3 KB/sec 147 KB/sec 500
Port: 80: 140 KB/sec 3 KB/sec 149 KB/sec 500
Port: 443: 173 KB/sec 4 KB/sec 183 KB/sec 500
Port: 443: 643 KB/sec 12 KB/sec 679 KB/sec 500
Port: 7255: 136 KB/sec 3 KB/sec 145 KB/sec 500
Port: 7255: 139 KB/sec 3 KB/sec 147 KB/sec 500
Port: 7003: 133 KB/sec 3 KB/sec 141 KB/sec 500
Port: 7003: 663 KB/sec 13 KB/sec 699 KB/sec 500
Port: 7202: 152 KB/sec 5 KB/sec 162 KB/sec 500
Port: 7202: 136 KB/sec 3 KB/sec 144 KB/sec 500
Port: 7499: 127 KB/sec 3 KB/sec 134 KB/sec 500
Port: 7499: 169 KB/sec 4 KB/sec 180 KB/sec 500
Port: 80: 663 KB/sec 16 KB/sec 703 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec

In addition to ipconfig /release /renew, people might try ipconfig /flushDNS in the command prompt.

Last edited by venarra; 01-28-2013 at 12:52 PM.
Lieutenant
Join Date: Aug 2012
Posts: 78
# 1792
01-28-2013, 12:50 PM
A word of advice to anyone who can't get logged in right now. Forget about playing STO as you will only be disapointed and you might as well wait intill tomorrow!!!!! If you need to use your mobile phone or 3rd party program to log in then its a total shame and a joke!!!!! I for one have given up after nearly 6 hours of waiting and i find it nothing but a total disapoinment that nothing can be sorted out even with all the free details kind members have given to you!!!!! What a total joke
Ensign
Join Date: Nov 2012
Posts: 8
# 1793
01-28-2013, 12:50 PM
I love Wooly Hats
Ensign
Join Date: Oct 2012
Posts: 3
# 1794
01-28-2013, 12:50 PM
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 39 ms 26 ms 29 ms cpe-075-190-128-001.carolina.res.rr.com [75.190.
128.1]
2 14 ms 15 ms 15 ms cpe-024-074-254-117.carolina.res.rr.com [24.74.2
54.117]
3 12 ms 12 ms 15 ms ae18.chrlncpop-rtr1.southeast.rr.com [24.93.64.6
]
4 24 ms 23 ms 23 ms ae-3-0.cr0.atl20.tbone.rr.com [66.109.6.82]
5 18 ms 18 ms 18 ms 107.14.19.11
6 27 ms 28 ms 28 ms te3-4.ccr01.atl02.atlas.cogentco.com [154.54.12.
109]
7 29 ms 28 ms 28 ms te0-0-0-1.mpd21.atl01.atlas.cogentco.com [154.54
.40.249]
8 29 ms 28 ms 28 ms te0-1-0-6.mpd21.dca01.atlas.cogentco.com [154.54
.1.226]
9 65 ms 34 ms 35 ms te0-0-0-2.mpd21.jfk02.atlas.cogentco.com [154.54
.41.18]
10 44 ms 42 ms 40 ms te0-3-0-2.ccr21.bos01.atlas.cogentco.com [154.54
.44.14]
11 41 ms 54 ms 41 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Career Officer
Join Date: Jun 2012
Posts: 17
# 1795
01-28-2013, 12:51 PM
I'm on Verizon FiOS in the US, and same issue - launcher won't autoupdate, can't connect to startrekonline.com. Tracert below:

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>cd\

C:\>tracert patchserver.startrekonline.com
Unable to resolve target system name patchserver.startrekonline.com.

C:\>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms READYSHARE [192.168.0.1]
2 1 ms 1 ms <1 ms 192.168.1.1
3 5 ms 4 ms 4 ms L100.WASHDC-VFTTP-120.verizon-gni.net [**.***.***.*]
4 6 ms 8 ms 6 ms G0-9-0-3.WASHDC-LCR-22.verizon-gni.net [130.81.182.232]
5 6 ms 9 ms 6 ms so-7-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.199.32]
6 27 ms 30 ms 28 ms xe-4-0-4-0.BOS-BB-RTR2.verizon-gni.net [130.81.19.32]
7 32 ms 39 ms 32 ms 0.ge-1-0-0.XL4.BOS4.ALTER.NET [152.63.19.245]
8 30 ms 32 ms 32 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
9 25 ms 24 ms 25 ms internap-gw.customer.alter.net [65.207.236.58]
10 24 ms 25 ms 24 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
11 36 ms 35 ms 36 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 36 ms * * launcher.startrekonline.com [208.95.185.44]
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Starfleet Veteran
Join Date: Oct 2012
Posts: 32
# 1796
01-28-2013, 12:52 PM
Quote:
Originally Posted by zetaeffritt View Post
I love Wooly Hats
Best post in the thread
Ensign
Join Date: Jul 2012
Posts: 1
# 1797
01-28-2013, 12:53 PM
It seems that they've managed to patch the game to death.

-------------------------------------------------------------------------

MAC OS X 10.6.8 with WineSkin wrapper

PING launcher.startrekonline.com (208.95.185.44): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5
64 bytes from 208.95.185.44: icmp_seq=6 ttl=22 time=93.199 ms
Request timeout for icmp_seq 7
Request timeout for icmp_seq 8

--- launcher.startrekonline.com ping statistics ---
10 packets transmitted, 1 packets received, 90.0% packet loss
round-trip min/avg/max/stddev = 93.199/93.199/93.199/0.000 ms

traceroute to launcher.startrekonline.com (208.95.185.44), 64 hops max, 52 byte packets
1 arcor.easybox (**.**.**.**) 53.365 ms 1.050 ms 8.131 ms
2 dslc-082-083-192-001.pools.arcor-ip.net (**.**.**.**) 7.832 ms
145.254.11.201 (145.254.11.201) 8.225 ms 10.645 ms
3 92.79.213.138 (92.79.213.138) 16.128 ms 22.314 ms 23.334 ms
4 xe-0-2-3-xcr1.amt.cw.net (208.173.212.1) 20.529 ms 18.451 ms 20.181 ms
5 te3-8.ccr01.ams05.atlas.cogentco.com (130.117.15.197) 23.021 ms
te1-4.ccr01.ams05.atlas.cogentco.com (130.117.14.161) 18.693 ms 20.824 ms
6 te0-5-0-1.mpd21.ams03.atlas.cogentco.com (154.54.72.46) 20.556 ms
te0-5-0-1.ccr21.ams03.atlas.cogentco.com (154.54.72.42) 16.740 ms
te0-3-0-7.ccr22.ams03.atlas.cogentco.com (130.117.51.34) 21.531 ms
7 te0-0-0-2.ccr22.lpl01.atlas.cogentco.com (154.54.37.102) 30.795 ms
te0-4-0-2.ccr21.lpl01.atlas.cogentco.com (154.54.58.62) 29.589 ms
te0-3-0-2.ccr21.lpl01.atlas.cogentco.com (154.54.37.94) 34.025 ms
8 te0-0-0-3.ccr22.bos01.atlas.cogentco.com (154.54.42.101) 96.381 ms
te0-5-0-3.ccr22.bos01.atlas.cogentco.com (154.54.44.189) 95.931 ms
te0-7-0-9.ccr21.bos01.atlas.cogentco.com (154.54.85.209) 102.225 ms
9 te4-4.ccr01.bos06.atlas.cogentco.com (66.28.4.42) 97.076 ms
te4-2.ccr01.bos06.atlas.cogentco.com (66.28.4.254) 97.936 ms
te3-2.ccr01.bos06.atlas.cogentco.com (154.54.46.130) 93.682 ms
10 * * *
11 * * *
12 * www.startrekonline.com (208.95.185.44) 96.701 ms *
Ensign
Join Date: Aug 2012
Posts: 1
# 1798
01-28-2013, 12:53 PM
Same issue launcher won't autoupdate, can't connect to startrekonline.com.


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Martin>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 11 ms 14 ms 31 ms cpc7-bahd4-2-0-gw.14-2.cable.virginmedia.com [82
.8.38.1]
2 13 ms 69 ms 14 ms renf-core-2b-ae4-1152.network.virginmedia.net [8
2.23.160.237]
3 16 ms 26 ms 14 ms leed-bb-1c-ae2-0.network.virginmedia.net [62.253
.174.41]
4 21 ms 19 ms 19 ms nrth-bb-1c-ae9-0.network.virginmedia.net [62.253
.174.122]
5 51 ms 28 ms 28 ms nrth-bb-1a-ae3-0.network.virginmedia.net [62.253
.174.105]
6 22 ms 33 ms 20 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
5.159.30]
7 41 ms 35 ms 46 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
185.81]
8 38 ms 47 ms 44 ms te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.11
7.14.133]
9 38 ms 46 ms 35 ms te0-2-0-2.mpd22.ams03.atlas.cogentco.com [130.11
7.3.85]
10 47 ms 48 ms 45 ms te0-1-0-2.ccr22.lpl01.atlas.cogentco.com [154.54
.37.110]
11 110 ms 119 ms 115 ms te0-6-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.85.221]
12 107 ms 107 ms 109 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
13 * * 119 ms 38.111.40.114
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * 111 ms * 208.95.185.41
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Martin>
Career Officer
Join Date: Jun 2012
Posts: 3,031
# 1799
01-28-2013, 12:54 PM
Is my iPhone supposed to be smoking? Cryptic may be getting a large bill LOL


Join Us www.srs-fleet.net
Your Ramming Speed III deals 297019 (421248) Kinetic Damage(Critical) to Lusankya
Ensign
Join Date: Jan 2013
Posts: 1
# 1800
01-28-2013, 12:54 PM
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 48 ms 32 ms 32 ms cpe-142-129-128-1.socal.res.rr.com [142.129.128.1]
2 30 ms 16 ms 23 ms 76.166.19.205
3 21 ms 23 ms 23 ms tge0-8-0-10.vnnycajz-ccr02.socal.rr.com [72.129.13.108]
4 22 ms 23 ms 23 ms 72.129.13.2
5 23 ms 23 ms 24 ms ae-6-0.cr0.lax30.tbone.rr.com [66.109.6.214]
6 18 ms 17 ms 18 ms ae-1-0.pr0.lax10.tbone.rr.com [66.109.6.131]
7 19 ms 21 ms 18 ms te0-7-0-19.ccr22.lax05.atlas.cogentco.com [154.54.10.65]
8 21 ms 32 ms 32 ms te0-1-0-1.ccr22.lax01.atlas.cogentco.com [130.117.50.89]
9 55 ms 64 ms 58 ms te0-2-0-5.ccr22.iah01.atlas.cogentco.com [154.54.27.18]
10 89 ms 99 ms 79 ms te0-0-0-2.ccr22.atl01.atlas.cogentco.com [154.54.5.93]
11 91 ms 102 ms 99 ms te0-3-0-2.ccr22.dca01.atlas.cogentco.com [154.54.1.122]
12 105 ms 103 ms 92 ms te0-7-0-14.mpd22.jfk02.atlas.cogentco.com [154.54.41.26]
13 95 ms 94 ms 95 ms te0-3-0-5.ccr21.bos01.atlas.cogentco.com [154.54.44.34]
14 119 ms 99 ms 99 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
15 * * * Request timed out.
16 * * 96 ms forums.startrekonline.com [208.95.185.44]

Trace complete.

C:\>
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