Ensign
Join Date: Jan 2013
Posts: 1
# 1801
01-28-2013, 11:55 AM
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 7 ms 8 ms 8 ms 83-169-164-106-isp.superkabel.de [83.169.164.106
]
3 8 ms 7 ms 8 ms 88-134-218-246-dynip.superkabel.de [88.134.218.2
46]
4 10 ms 7 ms 8 ms 88-134-193-56-dynip.superkabel.de [88.134.193.56
]
5 7 ms 9 ms 8 ms 88-134-204-118-dynip.superkabel.de [88.134.204.1
18]
6 13 ms 13 ms 14 ms 88-134-201-54-dynip.superkabel.de [88.134.201.54
]
7 11 ms 11 ms 10 ms 88-134-201-1-dynip.superkabel.de [88.134.201.1]

8 12 ms 11 ms 10 ms bei-b2-link.telia.net [213.248.88.237]
9 33 ms 24 ms 25 ms ffm-bb2-link.telia.net [213.155.132.130]
10 80 ms 29 ms 28 ms ffm-b12-link.telia.net [213.155.135.13]
11 40 ms 39 ms 40 ms bundle-ether100.ccr22.fra03.atlas.cogentco.com [
130.117.14.89]
12 39 ms 36 ms 35 ms te0-3-0-2.ccr22.ams03.atlas.cogentco.com [154.54
.39.193]
13 43 ms 46 ms 45 ms te0-2-0-0.ccr22.lon13.atlas.cogentco.com [130.11
7.1.170]
14 43 ms 43 ms 44 ms te0-1-0-0.ccr22.lpl01.atlas.cogentco.com [154.54
.60.106]
15 113 ms 111 ms 115 ms te0-3-0-3.ccr22.bos01.atlas.cogentco.com [154.54
.1.157]
16 114 ms 113 ms 113 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
17 * * * Request timed out.
18 * * * Request timed out.
19 116 ms * * 208.95.185.41
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\WINDOWS\system32>


contacting nettest server..
Local IP: 146.52.68.135
Ping: 107.2 msec
Port: 80: 520 KB/sec 16 KB/sec 551 KB/sec 500
Port: 80: 522 KB/sec 17 KB/sec 553 KB/sec 500
Port: 443: 599 KB/sec 19 KB/sec 631 KB/sec 500
Port: 443: 496 KB/sec 16 KB/sec 522 KB/sec 500
Port: 7255: 538 KB/sec 20 KB/sec 572 KB/sec 500
Port: 7255: 487 KB/sec 21 KB/sec 515 KB/sec 500
Port: 7003: 468 KB/sec 15 KB/sec 495 KB/sec 500
Port: 7003: 551 KB/sec 18 KB/sec 584 KB/sec 500
Port: 7202: 520 KB/sec 16 KB/sec 551 KB/sec 500
Port: 7202: 477 KB/sec 15 KB/sec 503 KB/sec 500
Port: 7499: 522 KB/sec 22 KB/sec 552 KB/sec 500
Port: 7499: 533 KB/sec 17 KB/sec 564 KB/sec 500
Port: 80: 528 KB/sec 17 KB/sec 560 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
Captain
Join Date: Jun 2012
Posts: 547
# 1802
01-28-2013, 11:55 AM
Again with this cogentco crap. No way you could possibly anticipate something with a long-established history of problems, let alone checking it out remotely before a patch goes live.
Career Officer
Join Date: Jul 2012
Posts: 11
# 1803
01-28-2013, 11:55 AM
Any chance of a Statement where the problem might be and how long it might take to fix it?
Ensign
Join Date: Jan 2013
Posts: 5
# 1804
01-28-2013, 11:56 AM
Quote:
Originally Posted by mrbaconsah View Post
Yep, I got that too.

I'm UK, VirginMedia.

So if you've got that in Spain...
My home ISP is Telefonica and my office is connected via COLT.

I've routed traffic to the netblock via the VPN to my office and now i'm playing, but after a hard day, go home to relax and ... more troubleshooting xD
Ensign
Join Date: Jan 2013
Posts: 13
# 1805
01-28-2013, 11:56 AM
Well my mobile phone works in patching but way to slow between 3-7 mb on 3g and I drops now and then to unreliable for online gaming nut it works the only thing I can think off is that it is using a blocked channel port or something as for example my phone can access piratebay and home broadband is blocked for example. I had same problem with POTBS by SOE MMO and it took them nearly a year to fix it and they shut my account down and I lost all my paid for stuff and subscription status so I know that this is not an easy fix as sony is a massive company with lots of money
Lt. Commander
Join Date: Jun 2012
Posts: 102
# 1806
01-28-2013, 11:56 AM
Quote:
Originally Posted by hanover2 View Post
Again with this cogentco crap. No way you could possibly anticipate something with a long-established history of problems, let alone checking it out remotely before a patch goes live.
This is what you get when you go with the lowest bidder.
Career Officer
Join Date: Jun 2012
Posts: 1,020
# 1807
01-28-2013, 11:56 AM
Quote:
Originally Posted by plvoy View Post
Any chance of a Statement where the problem might be and how long it might take to fix it?
We've had one: they don't know, and they don't know.
Please join our peaceful protest to help make STO a better game
Proudly not contributing to PWE's bottom-line since October 2012
Commander
Join Date: Jun 2012
Posts: 410
# 1808
01-28-2013, 11:57 AM
Quote:
Originally Posted by zetaeffritt View Post
I love Wooly Hats
I think we all love a wooly hat, even those who dont actually admit it
http://www.auroratrek.com/index.html
Ensign
Join Date: Jul 2012
Posts: 1
# 1809
01-28-2013, 11:57 AM
Quote:
Originally Posted by hanover2 View Post
Again with this cogentco crap. No way you could possibly anticipate something with a long-established history of problems, let alone checking it out remotely before a patch goes live.
This was happening since before the patch rolled out.
Ensign
Join Date: Nov 2012
Posts: 3
# 1810 Temporary Fix
01-28-2013, 11:57 AM
Please see this temp connection:

https://www.privatetunnel.com/index.php/client-download

Create an account after install, verify email, open program and connect to California, once connected click on STO icon and that's it. Until PWE figures out its problem. Thiswill work for East Coast users, not sure if the international members are capable of using this.

-Kudos
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