Career Officer
Join Date: Jun 2012
Posts: 937
# 1861
01-28-2013, 01:13 PM
...loader works and got patched using my university's vpn... vpn disconnected, game launched, no response...
vpn connected: works
vpn disconnect after game loaded: had to re-login, but seems to work so far (till going on a map which needs patching i guess?)
may this help some of you

Klink: House of Beautiful - J'Luc / Rommie: Lag Industries - D'Waste
Join Date Hoster: Dec 2011 - Join Date Symbiont: 1403 A.D. and not a dull moment
PLZ ADD MARKS-TO-CHOOSE PACKS AND AFK/LEAVER PENALTY TO PVP PUBLIC QUES (not privates!)
AND DON'T TOUCH OUR DIL!!!
Ensign
Join Date: Nov 2012
Posts: 7
# 1862 Tracert
01-28-2013, 01:13 PM
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Users\Dave And Sharon>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms myrouter.home [192.168.0.1]
2 29 ms 27 ms 26 ms cr1.lvmsx.uk.easynet.net [87.87.248.221]
3 * * * Request timed out.
4 33 ms 30 ms 30 ms ip-89-200-132-230.ov.easynet.net [89.200.132.230
]
5 30 ms 31 ms 30 ms ip-89-200-131-153.ov.easynet.net [89.200.131.153
]
6 36 ms 37 ms 36 ms ae-3.r02.londen03.uk.bb.gin.ntt.net [83.231.221.
45]
7 36 ms 36 ms 36 ms te2-4.ccr01.lon02.atlas.cogentco.com [130.117.14
.249]
8 31 ms 31 ms 30 ms te0-4-0-2.ccr21.lon01.atlas.cogentco.com [130.11
7.0.61]
9 31 ms 31 ms 30 ms te0-0-0-4.mpd21.lon13.atlas.cogentco.com [154.54
.57.102]
10 109 ms 109 ms 109 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
4.189]
11 109 ms 111 ms 110 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
12 * * 122 ms 38.111.40.114
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 109 ms * * 208.95.185.41
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Captain
Join Date: Jan 2013
Posts: 593
# 1863
01-28-2013, 01:14 PM
Quote:
Originally Posted by steven74205 View Post
Arrogance. Truly inspiring. I'm sure you're single, since no woman would possibly want you. (And thanks to the First Amendment of YOUR Constitution, I can say that).
According to this website's Terms of Use, you can't say that.
Quote:
11. User Content

You agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Site any of the following:
(a) User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable
This website isn't a democracy.
Ensign
Join Date: Jan 2013
Posts: 3
# 1864
01-28-2013, 01:14 PM
Quote:
Originally Posted by terryuk View Post
i could connect before the server downtime.
Now my missus says i can have an early night now Please hurry with the fix Cryptic/PW.
Early night with the wife *shudder* i'm just glad mine hasn't thought of that one yet, i feel for you, i really do
Lt. Commander
Join Date: Jun 2012
Posts: 114
# 1865
01-28-2013, 01:14 PM
Quote:
Originally Posted by pwebranflakes View Post
Hi Captains,

The team is continuing their investigation. Please note that this began before the patch this morning, so it is unrelated. As I receive more information, I will update this thread.

Also, if you sent in a tech support ticket, thank you! Please watch your email as we may reach out to you to request additional information.

We hope to have this resolved ASAP.

Cheers,

Brandon =/\=
Seven hours and counting and you haven't even isolated the problem? You have got to be freekin kidding me.

Oh yeah and since you brought it up, the tech support ticket system doesn't work either.
Career Officer
Join Date: Jun 2012
Posts: 15
# 1866
01-28-2013, 01:14 PM
Boston definitely seems to be the issue
Ensign
Join Date: Oct 2012
Posts: 18
# 1867
01-28-2013, 01:16 PM
Where is the option to disable auto patching? I just see the on demand patching and I know that's for in game patching of zones and such you haven't been to in awhile.
Ensign
Join Date: Nov 2012
Posts: 21
# 1868
01-28-2013, 01:17 PM
Quote:
Originally Posted by pwebranflakes View Post
Hi Captains,

The team is continuing their investigation. Please note that this began before the patch this morning, so it is unrelated. As I receive more information, I will update this thread.

Also, if you sent in a tech support ticket, thank you! Please watch your email as we may reach out to you to request additional information.

We hope to have this resolved ASAP.

Cheers,

Brandon =/\=
I logged off at 2am EST last night and the game worked fine, wake up this morning and its broken, go figure. And this isnt the first time this has happened. Ive been waiting to play STO for several hours now. And this has been going on for hours and you havent isolated the problem yet?!?
Lieutenant
Join Date: Oct 2012
Posts: 53
# 1869
01-28-2013, 01:17 PM
Quote:
Originally Posted by pwebranflakes View Post
Hi Captains,

The team is investigating, but this does not seem to affect all players and may be regional. To help in the investigation, please run a tracert (instructions for this process here) pointing to launcher.startrekonline.com and copy/ paste your results in this thread if you're comfortable doing so and making sure you star out your local IP address.

Cheers,

Brandon =/\=
here is mine, I am playing from Canada, and my ISP is Rogers.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 2 ms 2 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 15 ms 12 ms 13 ms 69.63.242.97
4 13 ms 11 ms 10 ms 24.156.157.214
5 19 ms 23 ms 23 ms pos-0-0.gw01.pr.phub.net.cable.rogers.com [66.18
5.81.174]
6 30 ms 28 ms 37 ms 69.63.248.89
7 * * * Request timed out.
8 478 ms 547 ms 146 ms te0-6-0-4.mpd21.jfk02.atlas.cogentco.com [154.54
.46.249]
9 33 ms 38 ms 35 ms te0-4-0-3.ccr21.bos01.atlas.cogentco.com [154.54
.44.18]
10 * 80 ms 145 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
11 * 136 ms * 38.111.40.114
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Windows\system32>

Also for some reason I have instant email notifications enabled but I do not get any emails from the forums...
ODYSSEY SCIENCE CRUISER - U.S.S. MAIDEN TORONTO NX-971312-B
VESTA MULTI-MISSION SURVEILLANCE EXPLORER - U.S.S. HOPE IN HELL NX-902013-A
Fleet member of Access Denied
Lieutenant
Join Date: Jun 2012
Posts: 43
# 1870
01-28-2013, 01:18 PM
Well not being able to play is not worrying me to much, been surfing the Whisky Exchange instead for a good whisky, so can't be all bad ;-)
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