Ensign
Join Date: Nov 2012
Posts: 9
# 1871
01-28-2013, 02:18 PM
Quote:
Originally Posted by lexofborg View Post
Are we all in the UK on BT internet by any chance?
I have
Virgin Media
Career Officer
Join Date: Jun 2012
Posts: 94
# 1872
01-28-2013, 02:18 PM
Playing (or not) from the UK

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 <1 ms <1 ms 1 ms *********.*** [***.***.***.***]
2 6 ms 6 ms 6 ms ***.***.***.***
3 12 ms 8 ms 7 ms ***.***.***.***
4 11 ms 11 ms 11 ms ***.***.***.***
5 10 ms 10 ms 10 ms 31.55.164.45
6 10 ms 10 ms 10 ms 31.55.164.107
7 12 ms 11 ms 11 ms acc1-10GigE-0-1-0-5.bm.21cn-ipp.bt.net [109.159.
248.90]
8 152 ms 149 ms 151 ms core1-te0-15-0-17.ealing.ukcore.bt.net [109.159.
248.34]
9 143 ms 139 ms 141 ms core1-pos5-0-0.telehouse.ukcore.bt.net [194.74.6
5.122]
10 149 ms 149 ms 146 ms t2as1-tge1-4.uk-lon1.eu.bt.net [166.49.211.141]
11 148 ms 146 ms 146 ms t2a1-ge4-0-0.uk-lon1.eu.bt.net [166.49.135.17]
12 23 ms 23 ms 24 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
7.14.49]
13 157 ms 156 ms 183 ms te0-5-0-3.ccr21.lon13.atlas.cogentco.com [154.54
.74.70]
14 220 ms 97 ms 230 ms te0-3-0-4.ccr21.bos01.atlas.cogentco.com [154.54
.30.129]
15 90 ms 213 ms 124 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Richard Silk, EU Liaison Officer, TOS Veterans Fleet
Ensign
Join Date: Jun 2012
Posts: 6
# 1873
01-28-2013, 02:18 PM
Quote:
Originally Posted by mgcheetham View Post
I dont understand why they dont have a plan b when things hit the ****ter. I bet they do it on purpose.

To be fair it is pretty funny watching some of the posts in here i had almost forgot what i was here for

was able to get in game useing this from uk ty
Lieutenant
Join Date: Jul 2012
Posts: 47
# 1874
01-28-2013, 02:18 PM
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms CISCO56209 [192.168.1.1]
2 6 ms 6 ms 5 ms **.**.**.**
3 6 ms 5 ms 5 ms dtr04renonv-tge-0-6-0-8.reno.nv.charter.com [**.**.**.**]
4 9 ms 7 ms 7 ms bbr02renonv-bue-1.reno.nv.charter.com [**.**.**.**]
5 13 ms 12 ms 13 ms svl-edge-23.inet.qwest.net [205.168.66.197]
6 15 ms 14 ms 15 ms sjp-brdr-04.inet.qwest.net [67.14.34.38]
7 18 ms 13 ms 18 ms te0-0-0-6.ccr22.sjc03.atlas.cogentco.com [154.54
.12.189]
8 13 ms 15 ms 14 ms te0-0-0-3.ccr22.sjc01.atlas.cogentco.com [154.54
.6.109]
9 16 ms 15 ms 15 ms te0-1-0-5.mpd22.sfo01.atlas.cogentco.com [66.28.
4.181]
10 61 ms 60 ms 61 ms te0-2-0-2.mpd22.mci01.atlas.cogentco.com [154.54
.7.221]
11 66 ms 65 ms 67 ms te0-3-0-2.mpd22.ord01.atlas.cogentco.com [154.54
.7.166]
12 91 ms 91 ms 91 ms te0-2-0-5.ccr21.bos01.atlas.cogentco.com [154.54
.42.250]
13 92 ms 86 ms 89 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 90 ms * * de.playstartrekonline.eu [208.95.185.44]
30 * * * Request timed out.

Trace complete.
Career Officer
Join Date: Aug 2012
Posts: 84
# 1875
01-28-2013, 02:18 PM
Quote:
Originally Posted by lexofborg View Post
Are we all in the UK on BT internet by any chance?
UK YES
BT BB NO

Sky BB
Ensign
Join Date: Jan 2013
Posts: 3
# 1876
01-28-2013, 02:18 PM
why are you still moaning about your individual ISP and location? try reading just one of the posts that isn't a tracer...
Captain
Join Date: Jun 2012
Posts: 1,360
# 1877
01-28-2013, 02:19 PM
Quote:
Originally Posted by lightbringer24 View Post
Works using PrivateTunnel thru San Jose, doesn't using Time Warner.

This is a routing issue that Cryptic needs to work with their providers on, nothing on the end users systems to change/modify.
Which is why it's hilarious that people are still jumping through hoops, posting failed traceroutes, etc.

Quote:
Originally Posted by bergins View Post
According to this website's Terms of Use, you can't say that.This website isn't a democracy.
Yeah, you can get warned and banned for pretty much anything some admin arbitrarily decides he doesn't like, and they will never, ever answer for their actions.
Ensign
Join Date: Jan 2013
Posts: 3
# 1878 timed out
01-28-2013, 02:19 PM
all tracerts requestd timed out.
Ensign
Join Date: Nov 2012
Posts: 9
# 1879
01-28-2013, 02:19 PM
Quote:
Originally Posted by buzzout View Post
Seven hours and counting and you haven't even isolated the problem? You have got to be freekin kidding me.

Oh yeah and since you brought it up, the tech support ticket system doesn't work either.
yeah i couldn't send a ticket

Last edited by terryuk; 01-28-2013 at 02:22 PM.
Ensign
Join Date: Jan 2013
Posts: 1
# 1880 Same error from Italy
01-28-2013, 02:19 PM
Hello all,

this is my traceroute from Italy:

Microsoft Windows [Versione 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Tutti i diritti riservati.

C:\Users\xxxxxx>tracert launcher.startrekonline.com

Traccia instradamento verso launcher.startrekonline.com [208.95.185.44]
su un massimo di 30 punti di passaggio:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 6 ms 9 ms 192.168.100.1
3 6 ms 6 ms 7 ms host65-63-static.50-88-b.business.telecomitalia.
it [88.50.63.65]
4 7 ms 7 ms 6 ms r-bg36-vl2.opb.interbusiness.it [217.141.105.140
]
5 10 ms 12 ms 12 ms 172.17.5.9
6 51 ms 42 ms 12 ms 172.17.10.77
7 9 ms 11 ms 13 ms bundle-ether16.milano50.mil.seabone.net [93.186.
128.249]
8 20 ms 17 ms 17 ms xe-2-0-3.franco31.fra.seabone.net [89.221.34.107
]
9 24 ms 25 ms 26 ms te0-7-0-4.mpd21.fra03.atlas.cogentco.com [130.11
7.15.45]
10 28 ms 34 ms 28 ms te0-1-0-2.mpd21.ams03.atlas.cogentco.com [130.11
7.2.141]
11 35 ms 35 ms 35 ms te0-0-0-2.ccr21.lpl01.atlas.cogentco.com [154.54
.37.70]
12 107 ms 105 ms 106 ms te0-4-0-2.ccr21.bos01.atlas.cogentco.com [154.54
.44.197]
13 104 ms 103 ms 103 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 * * 110 ms 38.111.40.114
15 * * * Richiesta scaduta.
16 * * * Richiesta scaduta.
17 * * * Richiesta scaduta.
18 * * * Richiesta scaduta.
19 * * * Richiesta scaduta.
20 * ^C

cannot start laucher and also www.startrekonline.com is unreachable

Hope u are working on it

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