Career Officer
Join Date: Jan 2013
Posts: 2
# 1911
01-28-2013, 02:28 PM
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms arcor.easybox [*.*.*.*]
2 12 ms 12 ms 12 ms dslb-***-***-***-***.pools.arcor-ip.net [*.*.*.*]
3 16 ms 15 ms 26 ms 88.79.29.57
4 20 ms 23 ms 23 ms 92.79.210.73
5 20 ms 23 ms 22 ms 92.79.211.206
6 20 ms 19 ms 19 ms 64.213.33.209
7 100 ms 99 ms 100 ms te0-7-0-21.ccr21.jfk07.atlas.cogentco.com [154.54.14.69]
8 100 ms 101 ms 99 ms te0-2-0-4.ccr21.jfk02.atlas.cogentco.com [154.54.2.185]
9 105 ms 106 ms 106 ms te0-4-0-7.ccr21.bos01.atlas.cogentco.com [154.54.44.26]
10 107 ms 105 ms 105 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Ensign
Join Date: Aug 2012
Posts: 1
I live in the Northeast U.S. Here is my tracert info.

C:\>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 8 ms 6 ms 7 ms 10.106.64.1
2 9 ms 9 ms 11 ms gig4-2-22.wnslme08-rtr001.ne.northeast.rr.com [24.31.156.194]
3 15 ms 14 ms 15 ms rdc-204-210-69-180.ne.northeast.rr.com [204.210.69.180]
4 37 ms 39 ms 39 ms rdc-204-210-69-49.ne.northeast.rr.com [204.210.69.49]
5 41 ms 40 ms 38 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
6 34 ms 31 ms 31 ms 107.14.19.147
7 33 ms 33 ms 35 ms te0-1-0-5.ccr21.jfk05.atlas.cogentco.com [154.54.13.81]
8 32 ms 33 ms 33 ms te0-0-0-6.mpd22.jfk02.atlas.cogentco.com [154.54.31.5]
9 40 ms 39 ms 43 ms te0-1-0-5.ccr21.bos01.atlas.cogentco.com [154.54.44.30]
10 40 ms 56 ms 40 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * 41 ms forums.startrekonline.com [208.95.185.44]

Trace complete.


I hope this get solved soon. (snickering) I am having STO withdraws.
Ensign
Join Date: Nov 2012
Posts: 9
# 1913
01-28-2013, 02:28 PM
Mehhhhh was going to play Champions Online but it is also affected, two lifetime subs i cant use lol
Lt. Commander
Join Date: Jun 2012
Posts: 114
# 1914
01-28-2013, 02:28 PM
Quote:
Originally Posted by soulbanis2 View Post
i did that tracert thing to the patch server and here is my results:



i hope u fix it soon, only just got to 50 before servers shut down. now i can't get back on to play him
They past "soon" six hours ago.
Lieutenant
Join Date: Oct 2012
Posts: 32
# 1915 Launcher Tracert
01-28-2013, 02:28 PM
tracert launcher.startrekonline.com
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 <1 ms 1 ms 1 ms dslrouter [192.168.1.1]
2 24 ms 24 ms 23 ms 10.12.13.1
3 23 ms 23 ms 23 ms P1-3.HRBGPA-LCR-02.verizon-gni.net [130.81.35.202]
4 35 ms 35 ms 35 ms so-12-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.28.254]
5 37 ms 46 ms 83 ms xe-1-0-0-0.NWRK-BB-RTR2.verizon-gni.net [130.81.23.158]
6 36 ms 37 ms 36 ms 0.xe-8-0-0.XL4.NYC1.ALTER.NET [152.63.5.217]
7 46 ms 45 ms 45 ms 0.ge-3-1-0.XL4.BOS4.ALTER.NET [152.63.20.218]
8 46 ms 46 ms 45 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
9 45 ms 45 ms 45 ms internap-gw.customer.alter.net [65.207.236.58]
10 45 ms 52 ms 45 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
11 54 ms 55 ms 68 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

ISP: Verizon
Locale: Central PA, USA
Ensign
Join Date: Oct 2012
Posts: 18
# 1916
01-28-2013, 02:28 PM
Well Private Tunnel worked a whole 2 seconds for me. Unfortunately I have had on-demand patching on.

What does that mean?

The patcher downloads the bare minimums to patch the client and if I enter a zone that needs patching, the load screen takes 2-10 seconds longers while it updates the zone files.

Great for when the games working.. bad for right now.

I had a 6gb download and I blew through the free 100mb that Private Tunnel gives.



So I you don't use on-demand patching and you want to get on, I suggest using Private Tunnel instructions.
Ensign
Join Date: Jan 2013
Posts: 1
# 1917
01-28-2013, 02:29 PM
It is a routing issue. Looks like a couple routing places are down, or not working properly.
Ensign
Join Date: Jan 2013
Posts: 5
# 1918
01-28-2013, 02:29 PM
The autoupdate pops up

Trying to update the launcher.
Please be patient.
Tried connecting 2-3 times.

Then I get this:

Unable to establish connection to Patch Server. Please check your Internet connection. If problems persist, please contact Technical Support.
Lieutenant
Join Date: Dec 2012
Posts: 31
# 1919
01-28-2013, 02:29 PM
Quote:
have you tried turning it on and off :-)
Best post I've read today
Lieutenant
Join Date: Dec 2012
Posts: 34
# 1920
01-28-2013, 02:30 PM
Quote:
Originally Posted by sirurza View Post
Well Private Tunnel worked a whole 2 seconds for me. Unfortunately I have had on-demand patching on.

What does that mean?

The patcher downloads the bare minimums to patch the client and if I enter a zone that needs patching, the load screen takes 2-10 seconds longers while it updates the zone files.

Great for when the games working.. bad for right now.

I had a 6gb download and I blew through the free 100mb that Private Tunnel gives.



So I you don't use on-demand patching and you want to get on, I suggest using Private Tunnel instructions.
On demand patching is where it'll patch places and missions you've not been to in a while, so if you are playing the game with it switched on, you'll need your 'other' connection to patch those places (usually meaning mobile connection) - hence the switching off on demand patching.
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 05:45 PM.