Ensign
Join Date: Jun 2012
Posts: 3
# 1951 And another one...
01-28-2013, 01:40 PM
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms buffalo.setup [***.**.**.***]
2 70 ms 45 ms 23 ms cpc11-cwma8-2-0-gw.7-3.cable.virginmedia.com [**
.**.***.*]
3 14 ms 19 ms 28 ms swan-core-1b-ae5-2163.network.virginmedia.net [8
0.0.255.197]
4 94 ms 46 ms 45 ms winn-bb-1b-ge-320-0.network.virginmedia.net [212
.43.162.109]
5 46 ms 56 ms 61 ms popl-bb-1a-ae1-0.network.virginmedia.net [62.253
.185.201]
6 45 ms 31 ms 33 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.10
5.159.2]
7 56 ms 75 ms 41 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
.175.6]
8 42 ms 73 ms 44 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
17.15.5]
9 55 ms 43 ms 45 ms te0-2-0-3.mpd22.ams03.atlas.cogentco.com [154.54
.36.133]
10 51 ms 66 ms * te0-1-0-2.ccr21.lpl01.atlas.cogentco.com [154.54
.37.78]
11 119 ms 118 ms 90 ms te0-0-0-5.ccr22.lpl01.atlas.cogentco.com [154.54
.60.61]
12 147 ms 118 ms 129 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 120 ms * * te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Republic Veteran
Join Date: Jun 2012
Posts: 814
# 1952
01-28-2013, 01:40 PM
I'm seeing quite a few request timed outs when I run this.

THANK GOODNESS I'm an LTS otherwise I'd be pissing blood over not being able to play while subbed.

Still not amused by this, really there is no backup or alternative?

Ok, I get as far as perfectworldent-4.broder11.bsn.pnap.net [216.52.61.78] everything from there is "time out."

Quote:
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Owner>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 32 ms 32 ms 32 ms 10.41.13.1
3 33 ms 32 ms 32 ms P15-0.BFLONY-LCR-02.verizon-gni.net [130.81.33.2
40]
4 44 ms 44 ms 43 ms so-3-0-0-0.NY325-BB-RTR2.verizon-gni.net [130.81
.28.136]
5 44 ms 44 ms 44 ms 0.so-6-0-3.XT2.NYC4.ALTER.NET [152.63.10.25]
6 55 ms 54 ms 55 ms 0.ge-7-0-0.XL4.BOS4.ALTER.NET [152.63.3.89]
7 55 ms 55 ms 54 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
8 56 ms 54 ms 56 ms internap-gw.customer.alter.net [65.207.236.58]
9 53 ms 53 ms 52 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
10 55 ms 53 ms 54 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Owner>
-------------
ISE ISE Ba-bee. "If you got the Borg yo... I'll solve 'em check out this shot while my torpedos dissolve 'em"
Starfleet Veteran
Join Date: Jun 2012
Posts: 189
# 1953
01-28-2013, 01:41 PM
Quote:
Originally Posted by ussdanube View Post
I am affected. Been Waiting since 6PM GMT. it is now 9:33PM GMT. if they do get this sorted soon i hope there's some sort of compensation. maybe a special cryptic compensation box which features all the lock box ships, the jem'hadar attack ship, the breen chell grett cruiser and the standard odyssey star cruiser. openable for free. no doff packs, no xp bonuses just the ships. if not that at least bring forward the 3 year anniversary event forward 2 days early and let us play the special new feature episode as a thank you for waiting.P.S Great game when Playable
Nice to know you're reasonable with your requests.
Lieutenant
Join Date: Jul 2012
Posts: 34
# 1954
01-28-2013, 01:42 PM
Our team is investigating your reports and we hope to have a resolution as soon as possible

bull **** they are if your team is investigating u would give us updates on how your doing.
ya im a red shirt so what im a master at being cannon fodder so what?
Career Officer
Join Date: Jun 2012
Posts: 38
# 1955
01-28-2013, 01:42 PM
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Simon>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 7 ms 27 ms 6 ms 10.14.72.1
2 34 ms 7 ms 29 ms basl-core-2b-ae10-723.network.virginmedia.net [8
1.96.1.161]
3 34 ms 54 ms 49 ms popl-bb-1b-ae11-0.network.virginmedia.net [81.96
.0.149]
4 53 ms 23 ms 8 ms popl-bb-1a-ae0-0.network.virginmedia.net [213.10
5.174.229]
5 31 ms 23 ms 25 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.10
5.159.2]
6 32 ms 35 ms 45 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
.175.6]
7 39 ms 40 ms 25 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
17.15.5]
8 40 ms 53 ms 38 ms te0-4-0-5.ccr21.ams03.atlas.cogentco.com [154.54
.39.109]
9 49 ms 47 ms 45 ms te0-4-0-2.ccr22.lpl01.atlas.cogentco.com [154.54
.58.42]
10 124 ms 124 ms 101 ms te0-2-0-3.ccr21.bos01.atlas.cogentco.com [154.54
.31.189]
11 96 ms 113 ms 88 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

I am paying for not be able to play. I hope to expect some form of compensation.
There are no bugs here, only 'features' that are 'working as intended'
Lieutenant
Join Date: Dec 2012
Posts: 42
# 1956
01-28-2013, 01:42 PM
Quote:
Originally Posted by locozoco View Post
IAs a lifetime subscriber since launch of the game, it would be nice to get some compensation for our loss of game-play.

This is a loss of approximately 960 dilithium, 75+ Omega Marks, and a minimum of 1 Borg Neural Processer to any one of my toons per hour. Based on this I conclude that I could run 3 Elite STF's per hour. Being unable to play STO since at least 11AM/8AM EST/PST that is 5.5 hours right now.

So, let's do the math.

960*3*5 = 14,400 Dilithium LOST
75*3*5 = 1,125+ Omega Marks LOST
1*3*5 = 15+ Borg Neural Processors LOST

These amounts do not include any bonuses during the Reputation Bonus Time-frame, nor does it include any of the additional Omega Marks or Borg Neural Processer one might getting during the Elite STF runs.

Compensation for the loss of game time would be highly appreciated by all players that are affected by the Cryptic/PerfectWolrd's Patchserver issue.

THANK YOU
could even be more dil if there was a special event scheduled.
Ensign
Join Date: Jan 2013
Posts: 5
# 1957
01-28-2013, 01:42 PM
Quote:
Originally Posted by fabinoudu73 View Post
Is anyone even playing this game? Here in France the launcher won't even start... All I get is a small window named Cryptic Launcher Autoupdate with "Trying to update the launcher. Please be patient. Tried connecting # times." And at 3 times it says unable to etablish connection to patch server ect.. Yay
I am getting the same thing over in Hawaii.
Lt. Commander
Join Date: Dec 2012
Posts: 122
# 1958 Logged In
01-28-2013, 01:42 PM
Well, I found a possible solution...I was not able to login using my normal connection (ISP) through AT&T/Bellsouth, but since I also have a Verizon Jetpack for something else, I fired it up, disconnected my normal logon, and used the jetpack to connect to the Internet, and it downloaded the patch and logged on, but still won't connect through my normal ISP...
Lt. Commander
Join Date: Nov 2012
Posts: 124
# 1959
01-28-2013, 01:42 PM
Well this is a royal **** up aint it Cryptic.
Ensign
Join Date: Jan 2013
Posts: 3
# 1960
01-28-2013, 01:43 PM
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\****>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms BTHomeHub.home
2 6 ms 6 ms 6 ms 217.32.143.224
3 7 ms 6 ms 6 ms 217.32.144.14
4 8 ms 8 ms 8 ms 213.120.181.214
5 27 ms 9 ms 9 ms 217.41.169.59
6 9 ms 9 ms 9 ms 217.41.169.107
7 8 ms 8 ms 7 ms acc1-10GigE-9-3-0.sf.21cn-ipp.bt.net [109.159.25
1.95]
8 16 ms 15 ms 16 ms core1-te0-0-0-7.ealing.ukcore.bt.net [109.159.25
1.33]
9 12 ms 12 ms 12 ms transit1-pos1-0-0.telehouse.ukcore.bt.net [62.6.
201.82]
10 100 ms 14 ms 14 ms 166-49-211-153.eu.bt.net [166.49.211.153]
11 14 ms 14 ms 14 ms t2a1-ge7-0-0.uk-lon1.eu.bt.net [166.49.135.49]
12 20 ms 19 ms 20 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.11
7.14.49]
13 18 ms 19 ms 20 ms te0-0-0-4.mpd21.lon13.atlas.cogentco.com [154.54
.57.102]
14 98 ms 98 ms 95 ms te0-7-0-27.ccr21.bos01.atlas.cogentco.com [154.5
4.1.93]
15 86 ms 86 ms 86 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * ^C
C:\Users\**>
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