> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <
Jolan tru Captain!
Welcome to Legacy of Romulus!
If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.) (Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)
If you have additional questions about the Legacy or Starter pack, please read this FAQ.
Thanks SO MUCH for all your support, and we'll see you in-game!
- The Star Trek Online Team
***Resolved Issues***
"Login failed for unknown reason" error
Missing additional character slot for current/ lapsed Gold Members
Slow patching in the launcher
A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally
Ok. Finished the patch (yeah, almost an entire day!). Well, technically, I didn't finished the patch. It finished dowloading and now shows this error:
Error 36: A file was locked that could not be open for writing. Restart in [x] (x goes from 9 trough 1). Rebooted, and nothing. Checked the force verify, exited and runned the laucher as admin. And guess what? It started downloading all over again! I won't let him patch all over again. I'm going just to delete the tribble install, patch holodeck. And then reinstall tribble.
Reinstalling the launcher seemed to do it for me. In fact, the launcher itself performed much better and was faster after reinstalling. Try reinstalling and see if that works. You don't even need to uninstall STO, just reinstall the game client/launcher and let the files overwrite the existing ones.
Reinstalling the launcher seemed to do it for me. In fact, the launcher itself performed much better and was faster after reinstalling. Try reinstalling and see if that works. You don't even need to uninstall STO, just reinstall the game client/launcher and let the files overwrite the existing ones.
That worked for me too. I tried replacing the launcher, proxies, a whole bunch of stuff. Either I timed out trying to connect to the patch server or I got slapped with a 5 gig patch that never seemed to go away. I just reinstalled in a different folder then took my old folder and overwrited the new folder with it. I don't remember if I kept the new launcher or just used the old one. After that, I was able to download the new patch and now I'm doing my dailies.
I was playing, yesterday, without any problems but now I can't login anymore. When I run STO, It opens a window named Cryptic Launcher Autoupdate, it says:
"Trying to update the launcher.
Please be patient.
Tried connecting 1 time."
It takes some minutes, then I get an error window " Patcher error", saying "The patchclient got a message while it was in a state with no response function."
I tried several times but somehow It doesnt update my game client.
Some mmorpg has a manual update patch, I wonder if STO has it too, if doesnt, it would be nice having it too.
It will avoid problems to players, specially just after an update, like now.
Best Regards.
PS: I already tested my Internet Connection, trhoughput, latency, everything is like yesterday, except my STO game.
Had this for weeks. Decided to download the Installer and installed it yesterday and it worked again. Could patch the game.
Today i wanted to play a bit but now i get
Unable to establish connection to Patch Server.
I am having the same problem. How do I reinstall the launcher? I tried launching the game from the game client icon in the live folder, but when it asks me to login, it times out. What happened?!?!?!?!???!?!?
Edit: I don't know what's going on. It keeps giving me that error, but I just keep opening it up, and it started working. I guess this means that once you open your game, at least until they fix this problem, don't close your game.
Now I can play again, I just had to try update again at 3:00am, I guess it's when servers are more "avaible"
Just a hint for tech staff of STO: When you release a new update it will be very helpfull for all players if you release a manual update patch from previous version to current one.
I am having the same problem. How do I reinstall the launcher? I tried launching the game from the game client icon in the live folder, but when it asks me to login, it times out. What happened?!?!?!?!???!?!?
Edit: I don't know what's going on. It keeps giving me that error, but I just keep opening it up, and it started working. I guess this means that once you open your game, at least until they fix this problem, don't close your game.
To reinstall the launcher, you need just overwrite the file startrekonline.exe on your game folder by one copy of the working launcher. This usually means: install the game on a different folder, copy the launcher from this fresh installation on the folder of the old one. Test if it works. Just, don't check the force verify thing on options. It will basically redownload the entire game. Also, after you finish the patch, it may give a "error 36". Simply close the launcher and open it with administrative privelegies. If everything work, you may uninstall the old installation. At least, this completely fixed the game for me.