Ensign
Join Date: Dec 2012
Posts: 1
# 2131
01-28-2013, 02:32 PM
C:\Windows\system32>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 3 ms 1 ms 3 ms 192.168.0.1
2 * * * Request timed out.
3 29 ms 30 ms 32 ms te0-0-0-3.pr0.thlon.ov.easynet.net [89.200.135.1
84]
4 28 ms 30 ms 31 ms ip-84-38-37-106.easynet.co.uk [84.38.37.106]
5 28 ms 26 ms 28 ms ae-3.r02.londen03.uk.bb.gin.ntt.net [83.231.221.
45]
6 27 ms 25 ms 26 ms te2-4.mag01.lon02.atlas.cogentco.com [130.117.14
.173]
7 28 ms 27 ms 30 ms te0-1-0-2.ccr22.lon01.atlas.cogentco.com [130.11
7.48.153]
8 30 ms 27 ms 28 ms te0-5-0-6.mpd22.lon13.atlas.cogentco.com [154.54
.74.62]
9 29 ms 28 ms 28 ms te0-5-0-6.mpd22.lon13.atlas.cogentco.com [154.54
.74.62]
10 102 ms 102 ms 102 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
11 282 ms 210 ms * te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Ensign
Join Date: Jan 2013
Posts: 1
# 2132
01-28-2013, 02:32 PM
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\John>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 17 ms 7 ms 9 ms wolv-core-1b-ge222.network.virginmedia.net [80.3
.146.33]
4 8 ms 7 ms 7 ms wolv-core-2b-ae2-0.network.virginmedia.net [213.
105.159.93]
5 8 ms 14 ms 10 ms brhm-bb-1b-ae7-0.network.virginmedia.net [213.10
5.159.145]
6 14 ms 10 ms 12 ms nrth-bb-1a-as4-0.network.virginmedia.net [62.253
.185.105]
7 11 ms 10 ms 11 ms nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
5.159.30]
8 38 ms 28 ms 26 ms fran-ic-1-as0-0.network.virginmedia.net [62.253.
185.81]
9 29 ms 29 ms 28 ms te0-7-0-7.mpd22.fra03.atlas.cogentco.com [130.11
7.14.133]
10 31 ms 35 ms 31 ms te0-0-0-2.mpd22.ams03.atlas.cogentco.com [130.11
7.0.133]
11 33 ms 37 ms 33 ms te0-4-0-2.ccr22.lpl01.atlas.cogentco.com [154.54
.58.42]
12 99 ms 99 ms 99 ms te0-5-0-3.ccr22.bos01.atlas.cogentco.com [154.54
.44.189]
13 225 ms 206 ms 211 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
14 107 ms * * 38.111.40.114
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 101 ms * * playstartrekonline.fr [208.95.185.44]
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Ensign
Join Date: Jan 2013
Posts: 26
# 2133
01-28-2013, 02:32 PM
getting the loading screen now its a pretty white color
Ensign
Join Date: Jan 2013
Posts: 2
this is my tracer and nettest....


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms P200.cable.virginmedia.net [192.168.2.1]
2 73 ms 57 ms 61 ms 10.125.40.1
3 68 ms 75 ms 104 ms sgyl-core-2a-ae8-605.network.virginmedia.net [62
.252.41.170]
4 90 ms 55 ms 136 ms manc-bb-1c-ae6-0.network.virginmedia.net [81.97.
48.77]
5 54 ms 64 ms 94 ms manc-bb-1b-ae6-0.network.virginmedia.net [213.10
5.159.89]
6 74 ms 101 ms 98 ms popl-bb-1a-as4-0.network.virginmedia.net [212.43
.162.85]
7 58 ms 75 ms 130 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.10
5.159.2]
8 88 ms 79 ms 119 ms amst-ic-1-as0-0.network.virginmedia.net [213.105
.175.6]
9 161 ms 103 ms 71 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
17.15.5]
10 58 ms 78 ms 113 ms te0-4-0-5.ccr21.ams03.atlas.cogentco.com [154.54
.39.109]
11 96 ms 104 ms 115 ms te0-0-0-2.ccr21.lpl01.atlas.cogentco.com [154.54
.37.70]
12 210 ms 192 ms 160 ms te0-5-0-4.ccr22.bos01.atlas.cogentco.com [154.54
.85.217]
13 167 ms 119 ms 102 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17




contacting nettest server..
Local IP: 92.236.100.183
Ping: 157.9 msec
Port: 80: 294 KB/sec 151 KB/sec 320 KB/sec 500
Port: 80: 105 KB/sec 147 KB/sec 119 KB/sec 500
Port: 443: 191 KB/sec 148 KB/sec 208 KB/sec 500
Port: 443: 249 KB/sec 144 KB/sec 267 KB/sec 500
Port: 7255: 454 KB/sec 137 KB/sec 483 KB/sec 500
Port: 7255: 307 KB/sec 147 KB/sec 331 KB/sec 500
Port: 7003: 112 KB/sec 148 KB/sec 129 KB/sec 500
Port: 7003: 273 KB/sec 146 KB/sec 297 KB/sec 500
Port: 7202: 220 KB/sec 149 KB/sec 240 KB/sec 500
Port: 7202: 315 KB/sec 153 KB/sec 336 KB/sec 500
Port: 7499: 277 KB/sec 148 KB/sec 304 KB/sec 500
Port: 7499: 81 KB/sec 147 KB/sec 96 KB/sec 500
Port: 80: 304 KB/sec 149 KB/sec 328 KB/sec 500
Idle NIC bandwidth Send: 151 KB/sec Recv: 8 KB/sec
hit return to exit
Lieutenant
Join Date: Jul 2012
Posts: 59
# 2135 Cable conection
01-28-2013, 02:32 PM
After reading the many post on this problem, and realizing the issue is not local but global I began to search for a reasonable connection to the issue. It seems that Wifi and or dsl customers can get in just fine , but those with a hard cable connection cannot...........is this a pattern or am I just seeing things?
Ensign
Join Date: Jan 2013
Posts: 3
# 2136
01-28-2013, 02:33 PM
Quote:
Originally Posted by coughingdog View Post
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Users\James>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * 34 ms * 208.95.185.41
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\James>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

I'm also getting Time Warner cable in NC
Are you sure your machine is connected to the internet
Career Officer
Join Date: Aug 2012
Posts: 78
# 2137
01-28-2013, 02:33 PM
Im in!! after 2 hours of trying im finally in

im from England
Ensign
Join Date: Jul 2012
Posts: 5
# 2138
01-28-2013, 02:33 PM
Quote:
Originally Posted by captainzeratual View Post
i get your point, but when there are over 200 pages...i dont want to read every single page. And since I didn't find any Dev posts while going along except the 1 its very easy to think that game creators are all like...MEH... about the situtation.
I completely understand your point on it being a long post and I do agree that there may not be time to comb through it. But by the same token, what point does an inflammatory and in most cases a knee jerk reaction of hostility stand to help. When people are posting that the devs don't care, but that can't be said when there is a good possibility that they cannot do anything about it. Simply put perhaps if some can't take the time to read it, they should not take the time to post about it.
Ensign
Join Date: Jan 2013
Posts: 3
# 2139 im back up
01-28-2013, 02:34 PM
in atlanta ga area and now finnaly back up.

Starfleet Veteran
Join Date: Jun 2012
Posts: 597
# 2140
01-28-2013, 02:34 PM
look all, i have the same problem as all of you. but i am in game atm while typing. i know this is going to suck to hear, but to the people that own smart phones, tether with a usb cable to the desk top. once your desk top is using your service provider( t-mobil Verizon ect) open the launcher and patch it. then press engage and when you see the cryptic loading screen disconnect your smart phone and use your net provider at this point. its only an issue with the launcher not game servers.
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