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> > > Hi Captains! The team continues to investigate an issue where some players may be stuck on a loading screen. We appreciate your continued patience! < < <


Jolan tru Captain!

Welcome to Legacy of Romulus!

If you have purchased a Legacy or Starter Pack, please see this thread for instructions on how to claim your items in-game. (Please see the yellow text in the linked thread for instructions on creating a Reman.)
(Not seeing your pack in-game? Please see the lime-green text in the linked thread above for information.)

If you have additional questions about the Legacy or Starter pack, please read this FAQ.

Thanks SO MUCH for all your support, and we'll see you in-game!

- The Star Trek Online Team

***Resolved Issues***
  • "Login failed for unknown reason" error
  • Missing additional character slot for current/ lapsed Gold Members
  • Slow patching in the launcher
  • A bug that involved Romulan Liberated Borg captains and their skills once they chose an ally

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screwloose53184's Avatar
screwloose53184
Ensign
Join Date: Jun 2012
Posts: 6
# 2241
01-28-2013, 02:02 PM
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After a few tries in more than 6 hours I've just been able to log in.
vnm51's Avatar
vnm51
Ensign
Join Date: Dec 2012
Posts: 17
# 2242
01-28-2013, 02:02 PM
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I'm able to connect even patching now but got something " internet explorer command file error" (whatever that means here) the window pops up and begins the patching process.
jjcooper08's Avatar
jjcooper08
Ensign
Join Date: Jan 2013
Posts: 5
# 2243
01-28-2013, 02:03 PM
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I have the launcher up and I'm patching, it seems to be working now. I'll update if/when I actually get into the game.
xxninjaz1xx's Avatar
xxninjaz1xx
Ensign
Join Date: Sep 2012
Posts: 22
# 2244
01-28-2013, 02:03 PM
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to all those that are happy about things patching at the launcher, dont be. as soon as you get to the character select thing, it tries to patch something (god knows what) and just freezes . . . the only thing im getting at the minute is the background music of the character select screen :/

. . . but at least this is an improvement to a few hours ago.
cyberdeath666's Avatar
cyberdeath666
Ensign
Join Date: Jan 2013
Posts: 10
# 2245
01-28-2013, 02:03 PM
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Quote:
Originally Posted by hicks451 View Post
Im sorry to come across as a total ass but im in its patched without any problems and im currently at ESD!!!!! no issues or slow patching!!!!!! on a BT connection and based in london uk. Hope you all get sorted soon!!!!!!
you are a arse lol i live in london and im on bt as well you suck hahaha
vnm51's Avatar
vnm51
Ensign
Join Date: Dec 2012
Posts: 17
# 2246
01-28-2013, 02:04 PM
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Actualy I reached the great 39 kB in one minute...
shdw1990's Avatar
shdw1990
Ensign
Join Date: Jan 2013
Posts: 5
# 2247
01-28-2013, 02:04 PM
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Oh yeah. Change your options to "patch via proxy" and change your proxy server to either EU or US (depending on your region). I did this and its downloading quick. Hope it helps!
kimony's Avatar
kimony
Ensign
Join Date: Jun 2012
Posts: 24
# 2248
01-28-2013, 02:05 PM
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C:\Windows\System32>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 44 ms 42 ms 44 ms L100.LSANCA-DSL-26.verizon-gni.net [**.***.***.*]
3 48 ms 50 ms 46 ms P0-1-3-0.LSANCA-LCR-21.verizon-gni.net [130.81.33.204]
4 45 ms 44 ms 44 ms ae2-0.LAX01-BB-RTR1.verizon-gni.net [130.81.209.254]
5 86 ms 45 ms 45 ms 0.xe-4-1-0.XL3.LAX15.ALTER.NET [152.63.6.21]
6 129 ms 129 ms 129 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
7 129 ms 128 ms 129 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
8 131 ms 129 ms 131 ms internap-gw.customer.alter.net [65.207.236.58]
9 133 ms 133 ms 132 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
10 * 131 ms 142 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
11 * * 134 ms 208.95.185.44

Trace complete.
thashayer's Avatar
thashayer
Ensign
Join Date: Jul 2012
Posts: 8
# 2249
01-28-2013, 02:05 PM
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Quote:
Originally Posted by joelley View Post
Anyone noticed that all the tracerts seem to time out at

".atlas.cogentco.com" ?


On a side note, I can see this thread hitting 100 pages pretty fast.
ooooppps! Seems you may have low balled it QUITE a bit! lol

so any how... tried again. and a ie window opened...said"res://ieframe.dll/dnserrordiagoff_webOC.htm"

which is strange in and of itself as I NEVER use ie... now I have the white square of death telling me "loading. please wait...."
oh well, guess I'll try again later....
johocrol's Avatar
johocrol
Starfleet Veteran
Join Date: Oct 2012
Posts: 29
# 2250
01-28-2013, 02:06 PM
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All seems to be working now as of 11pm (UK).
Patcher server is now speaking to me again.

Don't know when it was fixed as Id been ingame for a while after using a VPN to log in.

Yay
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