as A Lifetime Subscriber Since Launch Of The Game, It Would Be Nice To Get Some Compensation For Our Loss Of Game-play.
This Is A Loss Of Approximately 960 Dilithium, 75+ Omega Marks, And A Minimum Of 1 Borg Neural Processer To Any One Of My Toons Per Hour. Based On This I Conclude That I Could Run 3 Elite Stf's Per Hour. Being Unable To Play Sto Since At Least 11am/8am Est/pst That Is 5.5 Hours Right Now.
So, Let's Do The Math.
960*3*5 = 14,400 Dilithium Lost
75*3*5 = 1,125+ Omega Marks Lost
1*3*5 = 15+ Borg Neural Processors Lost
These Amounts Do Not Include Any Bonuses During The Reputation Bonus Time-frame, Nor Does It Include Any Of The Additional Omega Marks Or Borg Neural Processors One Might Getting During The Elite Stf Runs.
Compensation For The Loss Of Game Time Would Be Highly Appreciated By All Players That Are Affected By The Cryptic/perfectwolrd's Patchserver Issue.
With At Least A 7.5 Hour Downtime Due To Connection Through Boston, Compensation For Our Losses Should Be A Must.
Being An F2p Model Should Not Exclude Cryptic From Satisfying Their Customers For Their Losses.
To Provide Compensation To Their Customers Would Show That They Actually Care About The Customers And Not Just Their Bottom Line.
**please Provide Us With Exceptional Customer Service. **
Perfectworld Employees Would Only Expect The Same When Dealing With Any Type Of Customer Service Oriented Issue, If They Were The Customer.
My launcher opened, says it patching but its frozen on 24kb, then suddenly started downloading at normal speed.
Also the patch size is 8224MB, is it downloading the entire client again?
Did you uncheck on-demand patching? If so that's why. It's download all the patching instead of only the vital stuff. With on-demand patching turned on, you download any updates for a zone via the load screen.