Captain
Join Date: Jun 2012
Posts: 862
# 2381
01-28-2013, 06:18 PM
Have you guys installed the new launcher?

Joint Dev/Community discussion on customizable and gameplay-relevant ship interiors:
Proposal Document // Feedback Thread
Captain
Join Date: Jun 2012
Posts: 961
# 2382
01-28-2013, 06:19 PM
Quote:
Originally Posted by pwebranflakes View Post
Hi Captains,

The team is continuing to investigate your reports, but this does not seem to affect all players -- again, the initial reports of this started before the patch this morning so it is not related to today's maintenance. To help in the investigation, please run a tracert (instructions for this process here) pointing to launcher.startrekonline.com and copy/ paste your results in this thread if you're comfortable doing so and making sure you star out your local IP address/ other sensitive data.

Cheers,

Brandon =/\=
Quote:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\****>reacert patchserver.crypticstudios.com
'reacert' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\*****>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 34 ms 7 ms 1 ms dslrouter.westell.com [********]
2 10 ms 10 ms 9 ms ********
3 30 ms 31 ms 30 ms P0-3-0-3.BSTNMA-LCR-22.verizon-gni.net [130.81.1
95.200]
4 11 ms 11 ms 11 ms ae0-0.BOS-BB-RTR2.verizon-gni.net [130.81.209.94
]
5 13 ms 13 ms 13 ms 0.ge-1-1-0.XL4.BOS4.ALTER.NET [152.63.6.153]
6 12 ms 13 ms 12 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
7 17 ms 17 ms 18 ms internap-gw.customer.alter.net [65.207.236.58]
8 18 ms 18 ms 17 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
9 31 ms 17 ms 17 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 * 31 ms 27 ms 208.95.185.41

Trace complete.

C:\Users\****>
When the launcher activates, I get a secondary mini 'loading' box. Could the secondary box be causing my issues? After I type in my password, behind the secondary box, the launcher hangs with the text, "Loading launcher". Nothing else happens.

Last edited by linyive; 01-28-2013 at 06:22 PM.
Lt. Commander
Join Date: Jun 2012
Posts: 152
# 2383
01-28-2013, 06:19 PM
it's cryptic man,not your pc. it's been down all day.
Captain
Join Date: Jun 2012
Posts: 859
# 2384
01-28-2013, 06:21 PM
Quote:
Originally Posted by pwebranflakes View Post
Hi Captains,

The team is continuing to investigate your reports, but this does not seem to affect all players -- again, the initial reports of this started before the patch this morning so it is not related to today's maintenance. To help in the investigation, please run a tracert (instructions for this process here) pointing to launcher.startrekonline.com and copy/ paste your results in this thread if you're comfortable doing so and making sure you star out your local IP address/ other sensitive data.

Cheers,

Brandon =/\=
for me it has only happened after the patch
Ensign
Join Date: Jan 2013
Posts: 1
# 2385
01-28-2013, 06:22 PM
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [**********]
2 9 ms 6 ms 7 ms L100.WASHDC-VFTTP-85.verizon-gni.net [96.255.15.1]
3 14 ms 12 ms 12 ms 130.81.185.80
4 11 ms 18 ms 21 ms ae4-0.RES-BB-RTR1.verizon-gni.net [130.81.199.122]
5 20 ms 19 ms 19 ms xe-4-1-4-0.NWRK-BB-RTR1.verizon-gni.net [130.81.23.154]
6 25 ms 25 ms 24 ms 0.xe-8-1-0.XL3.NYC1.ALTER.NET [152.63.5.213]
7 31 ms 34 ms 32 ms 0.ge-4-0-0.XL3.BOS4.ALTER.NET [152.63.17.30]
8 33 ms 35 ms 34 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
9 139 ms 202 ms 199 ms internap-gw.customer.alter.net [65.207.236.58]
10 31 ms 32 ms 32 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
11 36 ms * 36 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
12 33 ms 31 ms * 208.95.185.41
13 * 33 ms 33 ms 208.95.185.41

Trace complete.


Seriously, this is ridiculous. Some of us have jobs and don't get to sit around and play all day. This has been going on for well over 12 hours and it still isn't fixed. I am having no internet problems, it is not my system, my ISP, and this sure as hell isn't regional unless you define regional as the planet. It is your patch server. Some people actually do put money into this game. That money was clearly wasted.
Career Officer
Join Date: Jun 2012
Posts: 672
# 2386
01-28-2013, 06:22 PM
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 59 ms 34 ms 70 ms cpe-142-136-64-1.socal.res.rr.com [142.136.64.1]
2 13 ms 15 ms 56 ms tge1-5.anhmcapj-cer01.socal.rr.com [76.166.16.33]
3 36 ms 22 ms 23 ms tge0-8-0-10.cyprcabw-ccr01.socal.rr.com [72.129.22.32]
4 22 ms 22 ms 23 ms 72.129.21.0
5 26 ms 20 ms 23 ms ae-5-0.cr0.lax00.tbone.rr.com [66.109.6.102]
6 16 ms 58 ms 21 ms 107.14.19.138
7 17 ms 17 ms 19 ms 107.14.16.38
8 15 ms 24 ms 19 ms cr1-te-0-5-0-3.lay.savvis.net [206.28.97.245]
9 91 ms 94 ms 91 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.34]
10 89 ms 97 ms 89 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
11 104 ms 98 ms 102 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
12 8 ms 97 ms 114 ms 206.28.97.137
13 112 ms 110 ms 111 ms internap.Boston.savvis.net [208.172.51.230]
14 113 ms 109 ms 143 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
15 124 ms 125 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
16 108 ms * * 208.95.185.41
17 113 ms * * 208.95.185.41
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.

21 * * 111 ms 208.95.185.41

This is a load of ****ing BULL****. How does a supposedly small patch destroy everyone's ability to log in? I PAID for my sub, and I've been loyal for over 3 years. If the game dies, okay. Life goes on. But you think we could get a little notice first? Bull****ting a patch and blaming it for all this upset is NOT covering up the fact that this game is more than likely OVER. Believe me, us lifers have seen it coming for a LONG time.

And I would think that with all the money made on BULL**** lock boxes you would at least have the decency to WARN us of any major changes. Just PRETEND you care. That's all we're asking.

Perfect World, GO **** YOURSELVES.

Last edited by daqhegh; 01-28-2013 at 06:34 PM.
Ensign
Join Date: Jun 2012
Posts: 2
# 2387
01-28-2013, 06:23 PM
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert patchserver.crypticstudio.com

Tracing route to patchserver.crypticstudio.com [68.178.232.99]
over a maximum of 30 hops:

1 2 ms 1 ms 5 ms 192.168.1.1
2 59 ms 26 ms 29 ms cable-mac1.bflonyse-ar4002.nyroc.rr.com [67.252.
160.1]
3 11 ms 15 ms 12 ms gig2-1-2.buffnylsl-pe04.nyroc.rr.com [98.0.0.121
]
4 14 ms 14 ms 12 ms ae9-0.lncsnycd-rtr001.nyroc.rr.com [98.0.3.34]
5 68 ms 31 ms 31 ms bundle-ether6.rochnyei-rtr000.nyroc.rr.com [98.0
.3.3]
6 * 49 ms * ae0-0.vstlny11-rtr000.nyroc.rr.com [24.24.21.210
]
7 31 ms 31 ms 97 ms bundle-ether1.albynyyf-rtr000.nyroc.rr.com [24.2
4.21.208]
8 37 ms 30 ms 31 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
9 37 ms 30 ms 31 ms 107.14.19.147
10 61 ms 31 ms 28 ms 66.109.11.26
11 33 ms 28 ms 85 ms xe-5-1-0.cr1.lga5.us.above.net [64.125.30.205]
12 68 ms 54 ms 53 ms xe-2-2-0.cr1.dca2.us.above.net [64.125.26.97]
13 60 ms 76 ms 59 ms xe-2-2-0.cr1.iah1.us.above.net [64.125.29.37]
14 60 ms 78 ms 60 ms xe-1-0-0.cr2.iah1.us.above.net [64.125.30.70]
15 88 ms 132 ms 90 ms xe-0-1-0.mpr4.phx2.us.above.net [64.125.28.73]
16 90 ms 110 ms 112 ms 209.66.64.6.t01121-04.above.net [209.66.64.6]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 94 ms 113 ms 114 ms parkwebwin-v02.prod.mesa1.secureserver.net [68.1
78.232.99]

Trace complete.
Lieutenant
Join Date: Jun 2012
Posts: 53
# 2388
01-28-2013, 06:23 PM
Well, worked for awhile, but now seems broken again...

Ah, the vageries of the Interwebs...
Career Officer
Join Date: Jun 2012
Posts: 161
# 2389
01-28-2013, 06:24 PM
Client crashed during an STF, now I can't log in (again).

Rather odd that it is trying to get to an address in Germany from my location in SoCal...

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms FREEAGENT [192.168.0.1]
2 33 ms 33 ms 34 ms L100.LSANCA-DSL-03.verizon-gni.net [71.107.64.1]

3 40 ms 39 ms 39 ms G0-10-3-4.LSANCA-LCR-22.verizon-gni.net [130.81.45.196]
4 40 ms 37 ms 37 ms so-6-0-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.126]
5 36 ms 37 ms 36 ms 0.so-7-3-0.XT1.LAX7.ALTER.NET [152.63.10.145]
6 121 ms 121 ms 121 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
7 124 ms 124 ms 124 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
8 131 ms 126 ms 126 ms internap-gw.customer.alter.net [65.207.236.58]
9 138 ms 244 ms 279 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
10 127 ms 127 ms 139 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
11 * 127 ms * playstartrekonline.de [208.95.185.44]
12 * * 130 ms playstartrekonline.de [208.95.185.44]

Trace complete.

C:\WINDOWS\system32>

Last edited by lagunad; 01-28-2013 at 06:27 PM.
Captain
Join Date: Jun 2012
Posts: 961
# 2390
01-28-2013, 06:29 PM
Please excuse the cropping, for I do not have Photoshop installed on this computer. I had to crudely crop out certain stuff on my desktop. I hate MS Paint.

http://imageshack.us/photo/my-images/441/36916226.jpg/

Last edited by linyive; 01-28-2013 at 06:35 PM.
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


All times are GMT -7. The time now is 01:45 AM.