it does seem to be a dns error of some sort. i keep getting a dns error myself. that could mean a router dns fail of some kind.
I did a little more digging and I'm no longer sure of the dns fail.
It turns out that PWE as a whole has datacenter space at the georgia facility I encountered the direct problem at.
Doing a bit of digging, the reverse hostname for the border device thats failing is "perfectworldent-4.border11.bsn.pnap.net."
Now... I should note that this hop responds. So, generally speaking a firewall or load balancer will be the next hop in the journey to whatever server(s) are behind it. Either way, the packet stops there and gets no further.
I'm done trying. I have to work and I have this thing called a LIFE. They want to play these games where they pick and choose who gets to play....so fine. They have the money so they win. I have never fully regretted paying for a lifer, but today I can honestly say it was a mistake. Ever since PWE took over, it's been downhill for this game. It was JUST showing promise after a year-long content drought, and then PWE decided to systematically destroy all existing potential. In so doing they have ignored the needs of their player base, sucked our wallets dry, and thrown the Trek universe to the wind. This perma-crash is a prelude to the death that many of us have been anticipating. Some have even been looking forward to it. It's hard to imaging this is a cooincidence when it's gone so far downhill so quickly.
Here's to STO. May the next Star Trek MMO be done by a better company.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms router.belkin [**************]
2 8 ms 7 ms 11 ms 10.216.64.1
3 8 ms 12 ms 8 ms dtr03clvltn-tge-0-6-0-4.clvl.tn.charter.com [96.
34.70.28]
4 17 ms 9 ms 10 ms dtr04clvltn-tge-0-7-0-0.clvl.tn.charter.com [96.
34.69.223]
5 10 ms 9 ms 10 ms dtr01nsvltn-tge-0-6-0-1.nsvl.tn.charter.com [96.
34.70.116]
6 12 ms 9 ms 10 ms dtr02lbnntn-tge-0-6-0-1.lbnn.tn.charter.com [96.
34.71.135]
7 12 ms 11 ms 11 ms dtr01mmvltn-tge-0-5-0-1.mmvl.tn.charter.com [96.
34.70.83]
8 18 ms 18 ms 18 ms crr01kgpttn-tge-0-3-0-3.kgpt.tn.charter.com [96.
34.69.122]
9 19 ms 29 ms 19 ms crr02kgpttn-tge-0-0-0-4.kgpt.tn.charter.com [96.
34.71.81]
10 23 ms 24 ms 26 ms crr12spbgsc-tge-0-1-0-15.spbg.sc.charter.com [96
.34.64.88]
11 24 ms 28 ms 31 ms bbr01spbgsc-bue-4.spbg.sc.charter.com [96.34.2.5
0]
12 25 ms 25 ms 25 ms cha-b1-link.telia.net [213.248.86.173]
13 31 ms 32 ms 30 ms atl-bb1-link.telia.net [213.155.132.132]
14 32 ms 31 ms 31 ms sprint-ic-155360-atl-bb1.c.telia.net [80.239.161
.90]
15 30 ms 31 ms 31 ms sl-st21-atl-0-0.sprintlink.net [144.232.0.31]
16 32 ms 32 ms 32 ms sl-crs2-atl-0-4-0-0.sprintlink.net [144.232.18.1
34]
17 36 ms 35 ms 35 ms 144.232.5.211
18 52 ms 50 ms 50 ms 144.232.10.46
19 53 ms 54 ms 51 ms sl-crs2-rly-0-0-3-0.sprintlink.net [144.232.8.16
5]
20 67 ms 60 ms 63 ms sl-crs2-nyc-0-4-0-0.sprintlink.net [144.232.20.1
64]
21 88 ms 60 ms 61 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.2
3]
22 68 ms 67 ms 73 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]
23 77 ms 74 ms 77 ms 208.30.215.82
24 167 ms 215 ms 354 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
25 80 ms * * perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
26 * * * Request timed out.
27 * * * Request timed out.
28 * * 87 ms 208.95.185.41
Still not working in the US as well, NJ specifically. Loaded almost to the launch page then crashed. then reloaded and the same unable to patch error came up.
I give up. ill try back in a week or something, maybe. glad i didn't buy the zen i was going to this morning haha.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 * 13 ms 101 ms CISCO69961 [192.168.1.1]
2 * * * Request timed out.
3 15 ms 54 ms 98 ms te0-0-0-6-1132.rlghnca-rtr1.nc.rr.com [66.26.46.
169]
4 18 ms 23 ms 81 ms ae19.rlghncpop-rtr1.southeast.rr.com [24.93.64.0
]
5 100 ms 46 ms 365 ms 107.14.19.44
6 * 175 ms * ae-2-0.pr0.dca10.tbone.rr.com [66.109.6.169]
7 32 ms 716 ms 33 ms 107.14.16.34
8 60 ms 101 ms 99 ms cr2-tengig0-7-3-0.washington.savvis.net [204.70.
197.246]
9 123 ms 101 ms 99 ms cr2-te-0-3-1-0.nyr.savvis.net [204.70.192.2]
10 124 ms 346 ms * er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
11 * 132 ms 100 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
12 50 ms 73 ms 100 ms 206.28.97.137
13 31 ms 32 ms 32 ms internap.Boston.savvis.net [208.172.51.230]
14 42 ms 40 ms 28 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
15 45 ms 34 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
16 * * * Request timed out.
17 36 ms * * 208.95.185.41
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * 33 ms 208.95.185.41
At present I am unable to log on or patch, the launcher sometime comes up, sometimes doesn't. Everything worked fine this AM before the patch. As per Brandon's earlier post...
TRACERT RESULTS
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 7 ms 7 ms 10.240.160.169
3 8 ms 8 ms 7 ms 67.59.232.249
4 8 ms 9 ms 8 ms rtr3-ge1-3.mhe.prnynj.cv.net [67.83.255.5]
5 9 ms 9 ms 11 ms 64.15.2.93
6 11 ms 9 ms 9 ms 451be089.cst.lightpath.net [65.19.120.137]
7 10 ms 10 ms 9 ms 166.63.145.113
8 11 ms 11 ms 11 ms cr2-te-0-7-3-0.newyork.savvis.net [204.70.224.25
0]
9 13 ms 74 ms 10 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
10 16 ms 17 ms 33 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
11 15 ms 15 ms 16 ms 206.28.97.137
12 17 ms 15 ms 16 ms internap.Boston.savvis.net [208.172.51.230]
13 17 ms 16 ms 17 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
14 17 ms 16 ms 16 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * 16 ms 18 ms 208.95.185.41
The team is investigating, but this does not seem to affect all players and may be regional. To help in the investigation, please run a tracert (instructions for this process here) pointing to launcher.startrekonline.com and copy/ paste your results in this thread if you're comfortable doing so and making sure you star out your local IP address.
Cheers,
Brandon =/\=
hey with all due respect what the heck where ya'll doing? i heard ya'll did maintenance today? why on a monday? thought it was thursday or friday that it was done
The Emperor isn't please with Cryptic apparent lack of progress for the Empire. Lord Vader is on his way
Linear Mode
