Ensign
Join Date: Oct 2012
Posts: 9
Central New York Here....

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Owner>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 7 ms 13 ms 16 ms X.X.X.X
2 22 ms 15 ms 13 ms gig1-2-1.oswgny01-rtr001.cny.northeast.rr.com [2
4.24.16.248]
3 14 ms 14 ms 12 ms ae46-0.esyrnydr-rtr003.cny.northeast.rr.com [24.
58.149.198]
4 20 ms 19 ms 49 ms ae4-0.glflnyaq-rtr000.nyroc.rr.com [24.58.149.25
4]
5 26 ms 31 ms 30 ms bundle-ether9.albynyyf-rtr000.nyroc.rr.com [24.2
4.21.215]
6 34 ms 32 ms 37 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
7 39 ms 48 ms 55 ms ae-0-0.cr0.nyc30.tbone.rr.com [66.109.6.26]
8 37 ms 39 ms 39 ms 66.109.9.30
9 46 ms 35 ms 34 ms 107.14.19.135
10 34 ms 38 ms 33 ms 107.14.16.34
11 53 ms 36 ms 36 ms cr2-tengig0-7-3-0.washington.savvis.net [204.70.
197.246]
12 45 ms 61 ms 46 ms cr2-te-0-3-1-0.nyr.savvis.net [204.70.192.2]
13 44 ms 41 ms 42 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

14 46 ms 55 ms 47 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
15 48 ms 60 ms 45 ms 206.28.97.137
16 42 ms 46 ms 55 ms internap.Boston.savvis.net [208.172.51.230]
17 57 ms 40 ms 50 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
18 42 ms 69 ms 52 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
19 * 42 ms * www.playstartrek.fr [208.95.185.44]
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 44 ms * * www.playstartrek.fr [208.95.185.44]
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Last edited by ninzombie12; 01-28-2013 at 07:44 PM.
Lieutenant
Join Date: Jun 2012
Posts: 89
# 2442
01-28-2013, 07:10 PM
Quote:
Originally Posted by pegasussgc View Post
I'm also having issues, I can connect through a VPN but when I try without the VPN the launcher won't even load completely. I'm in the Southeastern US.
southwesteren.. i forgot where texas was or is considered but i think i'm in the same area
The Emperor isn't please with Cryptic apparent lack of progress for the Empire. Lord Vader is on his way
Lieutenant
Join Date: Dec 2012
Posts: 51
# 2443
01-28-2013, 07:12 PM
Quote:
Originally Posted by draconigena1987 View Post
My goodness! Can it be true? -.-


Tracert first run:

Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
Abschnitte:

1 3 ms 3 ms 1 ms alice.box [*.*.*.*]
2 110 ms 19 ms 13 ms lo1.br10.ess.de.hansenet.net [*.*.*.*]
3 10 ms 11 ms 12 ms ae1-104.cr01.dus.de.hansenet.net [*.*.*.*]
4 12 ms 12 ms 12 ms *.*.*.*
5 16 ms 17 ms 17 ms so-1-2-0-0.cr01.asham.de.hansenet.net [*.*.*.*]
6 17 ms 17 ms 17 ms ae1-0.xd02.weham.de.hansenet.net [62.109.67.254]
7 18 ms 18 ms 18 ms ae0-0.pr02.weham.de.hansenet.net [213.191.66.173]
8 23 ms 22 ms 22 ms 84.16.7.233
9 41 ms 36 ms 35 ms 94.142.120.238
10 101 ms 74 ms 232 ms 195.50.118.201
11 36 ms 48 ms 36 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
12 42 ms 32 ms 33 ms IntelQ-Tinet-level3-2x10G.London.Level3.net [4.68.110.114]
13 115 ms 115 ms 115 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
14 109 ms 109 ms 110 ms internap-gw.ip4.tinet.net [77.67.77.54]
15 111 ms 111 ms 111 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
16 110 ms 111 ms 120 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
17 * * * Zeit?berschreitung der Anforderung.
18 * * * Zeit?berschreitung der Anforderung.
19 113 ms * * fr.playstartrekonline.eu [208.95.185.44]
20 * * 112 ms fr.playstartrekonline.eu [208.95.185.44]

Ablaufverfolgung beendet.


Second run:

Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
Abschnitte:

1 3 ms 2 ms 2 ms alice.box [*.*.*.*]
2 101 ms 191 ms 24 ms lo1.br10.ess.de.hansenet.net [*.*.*.*]
3 14 ms 11 ms 11 ms ae1-104.cr01.dus.de.hansenet.net [*.*.*.*]
4 12 ms 24 ms 12 ms *.*.*.*
5 17 ms 18 ms 17 ms so-1-0-0-0.cr01.asham.de.hansenet.net [*.*.*.*]
6 17 ms 16 ms 17 ms ae1-0.xd01.weham.de.hansenet.net [62.109.67.246]
7 17 ms 18 ms 17 ms ae1-0.pr02.weham.de.hansenet.net [213.191.66.181]
8 24 ms 23 ms 23 ms 84.16.7.233
9 36 ms 36 ms 36 ms 94.142.120.238
10 42 ms 41 ms 42 ms 195.50.118.201
11 37 ms 36 ms 35 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
12 32 ms 32 ms 32 ms IntelQ-Tinet-level3-2x10G.London.Level3.net [4.68.110.114]
13 117 ms 116 ms 122 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
14 110 ms 113 ms 109 ms internap-gw.ip4.tinet.net [77.67.77.54]
15 111 ms 110 ms 110 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
16 121 ms 109 ms 109 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
17 * * * Zeit?berschreitung der Anforderung.
18 * 119 ms * fr.playstartrekonline.eu [208.95.185.44]
19 * * * Zeit?berschreitung der Anforderung.
20 * 114 ms * fr.playstartrekonline.eu [208.95.185.44]
21 * 112 ms 115 ms fr.playstartrekonline.eu [208.95.185.44]

Ablaufverfolgung beendet.


Third run:

Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
Abschnitte:

1 2 ms 2 ms 2 ms alice.box [*.*.*.*]
2 9 ms 9 ms 10 ms lo1.br10.ess.de.hansenet.net [*.*.*.*]
3 63 ms 11 ms 11 ms ae1-104.cr01.dus.de.hansenet.net [*.*.*.*]
4 12 ms 12 ms 11 ms *.*.*.*
5 45 ms 21 ms 17 ms so-1-2-0-0.cr01.asham.de.hansenet.net [*.*.*.*]
6 17 ms 17 ms 17 ms ae1-0.xd02.weham.de.hansenet.net [62.109.67.254]
7 17 ms 16 ms 17 ms ae0-0.pr02.weham.de.hansenet.net [213.191.66.173]
8 23 ms 24 ms 23 ms 84.16.7.233
9 39 ms 36 ms 50 ms 94.142.120.238
10 42 ms 41 ms 42 ms 195.50.118.201
11 35 ms 36 ms 35 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
12 33 ms 33 ms 33 ms IntelQ-Tinet-level3-2x10G.London.Level3.net [4.68.110.114]
13 116 ms 154 ms 115 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
14 111 ms 110 ms 112 ms internap-gw.ip4.tinet.net [77.67.77.54]
15 112 ms 110 ms 114 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
16 110 ms 109 ms 122 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
17 * * * Zeit?berschreitung der Anforderung.
18 * * * Zeit?berschreitung der Anforderung.
19 * * * Zeit?berschreitung der Anforderung.
20 * * * Zeit?berschreitung der Anforderung.
21 * * * Zeit?berschreitung der Anforderung.
22 * * * Zeit?berschreitung der Anforderung.
23 * * * Zeit?berschreitung der Anforderung.
24 * * * Zeit?berschreitung der Anforderung.
25 114 ms * * fr.playstartrekonline.eu [208.95.185.44]
26 * * * Zeit?berschreitung der Anforderung.
27 * * 113 ms fr.playstartrekonline.eu [208.95.185.44]

Ablaufverfolgung beendet.


Fourth run:

Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
Abschnitte:

1 2 ms 2 ms 2 ms alice.box [*.*.*.*]
2 9 ms 10 ms 11 ms lo1.br10.ess.de.hansenet.net [*.*.*.*]
3 11 ms 10 ms 12 ms ae1-104.cr01.dus.de.hansenet.net [*.*.*.*]
4 11 ms 12 ms 11 ms *.*.*.*
5 17 ms 18 ms 19 ms so-1-0-0-0.cr01.asham.de.hansenet.net [*.*.*.*]
6 29 ms 33 ms 18 ms ae1-0.xd02.weham.de.hansenet.net [62.109.67.254]
7 17 ms 17 ms 17 ms ae1-0.pr02.weham.de.hansenet.net [213.191.66.181]
8 23 ms 35 ms 23 ms 84.16.7.233
9 36 ms 37 ms 36 ms 94.142.120.238
10 42 ms 52 ms 42 ms 195.50.118.201
11 36 ms 36 ms 36 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
12 33 ms 33 ms 32 ms IntelQ-Tinet-level3-2x10G.London.Level3.net [4.68.110.114]
13 115 ms 116 ms 137 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
14 110 ms 110 ms 110 ms internap-gw.ip4.tinet.net [77.67.77.54]
15 111 ms 111 ms 111 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
16 110 ms 121 ms 108 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
17 * * 119 ms fr.playstartrekonline.eu [208.95.185.44]

Ablaufverfolgung beendet.



Kinda weird... -.-


Best regards
Its not weird at all actually.

Networks are organic, and they are able to repair themselves rather well. It just takes time. Unfortunately though, some of the automatic solutions only auto correct for a bit and then go back to bad. This is usually because of bad redundancy setups.

(In response to other posts that are blaming PWE)

I'm going to have to reiterate though... everyone who is blaming PWE may see the cliche behind pointing fingers, but you would be surprised at how little power even the largest companies have when they're in a datacenter and they don't own the space.
Ensign
Join Date: Jan 2013
Posts: 24
# 2444
01-28-2013, 07:13 PM
wtf!!

IT WAS FIXED NOW ITS BROKEN AGAIN

Starting to get very anoyed....
Ensign
Join Date: Jul 2012
Posts: 1
# 2445
01-28-2013, 07:13 PM
Arizona, USA

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 23 ms 11 ms 2081 ms 216.238.252.193
2 16 ms 11 ms 10 ms s101-248-68-64.ssvec.az.wi-power.com [64.68.248.
101]
3 9 ms 8 ms 12 ms router.ssvec.az.wi-power.com [64.68.248.1]
4 11 ms 17 ms * tcs-edge-04.inet.qwest.net [63.225.69.177]
5 2664 ms 3107 ms 2696 ms lap-brdr-03.inet.qwest.net [67.14.22.78]
6 23 ms 29 ms 27 ms 63.146.26.210
7 97 ms 102 ms 96 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
8 99 ms 99 ms * POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
9 * 99 ms 99 ms internap-gw.customer.alter.net [65.207.236.58]
10 95 ms 98 ms 97 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
11 102 ms 2587 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
12 107 ms 2422 ms 3274 ms 208.95.185.44

Trace complete.
Ensign
Join Date: Jan 2013
Posts: 2
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\owner>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 1 ms 10 ms 3 ms mymodem [192.168.2.1]
2 10 ms 9 ms 10 ms bas1-kitchener08_lo0_SYMP.net.bell.ca [64.230.20
0.203]
3 8 ms 30 ms 10 ms dis17-kitchener06_8-2-0_100.net.bell.ca [64.230.
59.16]
4 23 ms 28 ms 24 ms bx6-chicago23_POS0-2-0-0.net.bell.ca [64.230.186
.198]
5 23 ms 20 ms 23 ms dcr1-so-3-1-0.chicago.savvis.net [208.175.10.85]

6 24 ms 25 ms 23 ms cr2-pos-0-7-3-3.chicago.savvis.net [208.172.3.81
]
7 36 ms 34 ms 34 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]

8 40 ms 41 ms 38 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

9 43 ms 47 ms 43 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
10 41 ms 41 ms 41 ms 206.28.97.137
11 231 ms 217 ms 181 ms internap.Boston.savvis.net [208.172.51.230]
12 191 ms 191 ms 198 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
13 200 ms 208 ms 203 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 82 ms * * 208.95.185.41
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

contacting nettest server..
Local IP: 70.27.39.70
Ping: 88.2 msec
Port: 80: 113 KB/sec 5 KB/sec 126 KB/sec 500
Port: 80: 114 KB/sec 5 KB/sec 126 KB/sec 500
Port: 443: 106 KB/sec 5 KB/sec 119 KB/sec 500
Port: 443: 163 KB/sec 7 KB/sec 174 KB/sec 500
Port: 7255: 139 KB/sec 7 KB/sec 149 KB/sec 500
Port: 7255: 120 KB/sec 6 KB/sec 135 KB/sec 500
Port: 7003: 133 KB/sec 6 KB/sec 142 KB/sec 500
Port: 7003: 112 KB/sec 5 KB/sec 125 KB/sec 500
Port: 7202: 141 KB/sec 6 KB/sec 152 KB/sec 500
Port: 7202: 111 KB/sec 5 KB/sec 122 KB/sec 500
Port: 7499: 113 KB/sec 5 KB/sec 126 KB/sec 500
Port: 7499: 90 KB/sec 4 KB/sec 97 KB/sec 500
Port: 80: 108 KB/sec 5 KB/sec 118 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
Republic Veteran
Join Date: Jun 2012
Posts: 131
# 2447
01-28-2013, 07:14 PM
Quote:
Originally Posted by hagar3 View Post
it does seem to be a dns error of some sort. i keep getting a dns error myself. that could mean a router dns fail of some kind.
Quote:
Originally Posted by speedofheat View Post
this is still not working from the UK
Quote:
Originally Posted by styles575 View Post
I am sad!!!
I'm pissed...
Ensign
Join Date: Nov 2012
Posts: 1
# 2448 client problem
01-28-2013, 07:14 PM
exactly the same problem it was working now it isnt
Ensign
Join Date: Sep 2012
Posts: 6
# 2449 Launcher is dead again...
01-28-2013, 07:15 PM
Bad timing for this kind of stuff to being happening to the game . Hope they get it worked out soon.
Ensign
Join Date: Sep 2012
Posts: 6
# 2450
01-28-2013, 07:15 PM
After reading a bazillion tracert's.... connection always fails after (perfectworldent-4.border11.bsn.pnap.net [216.52.61.78])

so the device and/or software at or just after that location is failing.
Reply

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