Commander
Join Date: Jun 2012
Posts: 254
# 2461
01-28-2013, 08:19 PM
Well worked earlier, now back to not letting me run the launcher. Guess I should've stayed in-game if I knew it wasn't really fixed. lol
Ensign
Join Date: Dec 2012
Posts: 13
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Paul>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 42 ms 9 ms 9 ms 10.89.64.1
2 11 ms 13 ms 12 ms dtr01psdnca-tge-0-0-1-2.psdn.ca.charter.com [96.34.96.176]
3 27 ms 22 ms 22 ms crr01mtpkca-tge-0-4-0-10.mtpk.ca.charter.com [96.34.99.149]
4 11 ms 15 ms 12 ms crr02mtpkca-tge-0-2-0-2.mtpk.ca.charter.com [96.34.100.143]
5 11 ms 15 ms 16 ms bbr01mtpkca-bue-3.mtpk.ca.charter.com [96.34.2.26]
6 21 ms 26 ms 23 ms be-10-901-cr01.losangeles.ca.ibone.comcast.net [66.208.229.45]
7 14 ms 16 ms 18 ms xe-0-2-0.lax20.ip4.tinet.net [77.67.70.181]
8 98 ms 95 ms 104 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
9 106 ms 96 ms 101 ms internap-gw.ip4.tinet.net [77.67.77.54]
10 94 ms 94 ms 93 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
11 103 ms 107 ms 108 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * 97 ms launcher.startrekonline.com [208.95.185.44]

Trace complete.

C:\Users\Paul>
Survivor of Romulus
Join Date: Jun 2012
Posts: 58
# 2463
01-28-2013, 08:20 PM
Can we have a Info whats going On?

And why u didnt Restart the Server to check if that Fix the Problem?

Still not Possible to Play the Game Since Maintance.
Ensign
Join Date: Jan 2013
Posts: 2
# 2464
01-28-2013, 08:20 PM
Yes this is frustrating. I think we should all get a free ship or something for all the frustration we are going through. I love to play Star Trek on line to relax and get rid of frustrations.
Career Officer
Join Date: Sep 2012
Posts: 488
# 2465
01-28-2013, 08:21 PM
your lucky i never got in. i guess only way they going to decide to fix it is when noone can get in.
Captain
Join Date: Jun 2012
Posts: 737
# 2466
01-28-2013, 08:21 PM
Broken again? A few hours ago seemed to work fine, just a bit slow...
| CSI - Confederazione Stellare Italiana | @NandoPC |
Ensign
Join Date: Jan 2013
Posts: 2
# 2467
01-28-2013, 08:22 PM
3 65 ms 52 ms 43 ms dtr01blvlil-tge-0-4-0-7.blvl.il.charter.com [96.
34.54.12]
4 38 ms 24 ms 23 ms bbr01blvlil-tge-0-2-0-0.blvl.il.charter.com [96.
34.1.112]
5 59 ms 58 ms 46 ms 206.181.23.109
6 64 ms 24 ms 60 ms vb1720.rar3.chicago-il.us.xo.net [216.156.0.177]

7 44 ms * * 207.88.14.194.ptr.us.xo.net [207.88.14.194]
8 55 ms 52 ms 63 ms 0.xe-3-3-0.BR3.CHI13.ALTER.NET [204.255.168.97]

9 86 ms 92 ms 101 ms 0.ge-3-1-0.XL3.BOS4.ALTER.NET [152.63.20.217]
10 91 ms 87 ms 95 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
11 68 ms 77 ms 77 ms internap-gw.customer.alter.net [65.207.236.58]
12 95 ms 75 ms 99 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
13 130 ms 72 ms 68 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 73 ms 94 ms * fr.playstartrekonline.eu [208.95.185.44]
23 * * * Request timed out.
24 * * * Request timed out.
25 * 69 ms * fr.playstartrekonline.eu [208.95.185.44]
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.




So.. it occurred to me that if we're all running tracerts.. aren't we effectively ddos'ing ourselves?
Lieutenant
Join Date: Dec 2012
Posts: 51
# 2468
01-28-2013, 08:22 PM
Going in game at all and just staying there will still pose the same problem. Any time it needs to connect to the patch server at all it will eventually fail to respond. Any map changes, etc, will fail.

If internap is anything like most datacenters, replacing the hardware isn't like ordering fries at mcdonalds, its gonna take a bit.
Ensign
Join Date: Jan 2013
Posts: 1
# 2469
01-28-2013, 08:22 PM
FYI... Ottawa, Canada and Buffalo NY are experiencing this too.

Hubby says to tell you "You Developer Bastards! You killed my Game!"

As frustrating as this is we understand these things happen... and we are confident you will find a solution soon. Good Luck Guys (and Gals).

Thanks!
Ensign
Join Date: Nov 2012
Posts: 2
# 2470
01-28-2013, 08:22 PM
for what good it may do here is mine....

Quote:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Ben>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 28 ms 26 ms 27 ms cr0.lvcla.uk.easynet.net [195.189.159.191]
3 * * * Request timed out.
4 37 ms 31 ms 31 ms ip-89-200-131-105.ov.easynet.net [89.200.131.105
]
5 30 ms 39 ms 31 ms te0-1-0-7.er10.thlon.ov.easynet.net [89.200.134.
129]
6 29 ms 30 ms 30 ms ae3.lon10.ip4.tinet.net [77.67.74.93]
7 105 ms 106 ms 105 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
8 105 ms 107 ms 106 ms internap-gw.ip4.tinet.net [77.67.77.54]
9 106 ms 107 ms 105 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
10 116 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 109 ms * * 208.95.185.41
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 107 ms * * 208.95.185.41
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 107 ms * * 208.95.185.41
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * 108 ms 208.95.185.41

Trace complete.
hope its fixed soon
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