Unless that's something bundled with the STO client, I don't have that, yet I'm having the issue, again.
Pando is included, but its not the problem.
The launcher and any map changes try to connect to a url before loading. Those hostnames are stohttppatch.crypticgames.com and launcher.crypticgames.com. The host resolves the same, and its typically an nginx load balancing server.
However, nginx is no longer running. The machine is up. The router is up. The web server is not.
The effect is something similar to last night (which this is going to drive people bonkers), but the reality is its not actually the same issue at all. Since the server itself is up, I can only make two assumptions: they DOS'd themselves while "testing" something, or the downtime was intentional.
While I was happy to support the efforts and stand in their court last night, as I've been in the same debacle with networking hardware myself, this one is negligence.