Starfleet Veteran
Join Date: Jun 2012
Posts: 30
# 2711
01-29-2013, 03:14 PM
Cryptic team we need you to fix this please lol
Ensign
Join Date: Jan 2013
Posts: 10
# 2712
01-29-2013, 03:14 PM
Quote:
Originally Posted by linyive View Post
Here was the update.
How long ago was that update posted please?
Lieutenant
Join Date: Dec 2012
Posts: 38
# 2713
01-29-2013, 03:14 PM
Quote:
Originally Posted by majortiraomega View Post
The issues may or may not be on Cryptic's end. We have no way of knowing one way or the other. Though I do suspect this connection issue has something to do with the storm currently over much of the Midwestern area of the United States. Branflakes has already posted an update about the situation and we already know Cryptic is looking into the problem. There is no reason we can't do something for an hour while they look into the problem. It's not like this happens on a weekly basis.

Daily basis, it was happening before the patch, and it happened for 10+ hours yesterday.

260+ pages on this fault and all we get is a "we are investigating".

Maybe the word "sorry" doesn't exist in STO's dictionary.
<a href=http://i602.photobucket.com/albums/tt108/Earthgirl61/Patch.jpg target=_blank>http://i602.photobucket.com/albums/t...rl61/Patch.jpg</a>
Empire Veteran
Join Date: Jun 2012
Posts: 9,744
# 2714
01-29-2013, 03:14 PM
Same here. Was online just fine then had a DC. Now it won't launch.
King of Lions rawr! Protect the wildlife of the world. Check out my foundry series Perfection and Scars of the Pride.
http://sto-forum.perfectworld.com/sh...1#post13990891
Ensign
Join Date: Dec 2012
Posts: 3
# 2715
01-29-2013, 03:14 PM
Sigh... again.. south central U.S..... was working fine all day. made the mistake of turning it off when I left for a little while, now the launcher is botched again... sigh.. c'mon people this seriously wasn't resolved yesterday?..as in ok this happened now lets make sure it doesn't happen again kinda way.
Ensign
Join Date: Nov 2012
Posts: 5
# 2716
01-29-2013, 03:15 PM
Quote:
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms *****************
2 14 ms 13 ms 13 ms *****************
3 13 ms 12 ms 12 ms host82-14-172-193.not-set-yet.ntli.net [82.14.17
2.193]
4 16 ms 16 ms 16 ms host82-14-174-99.not-set-yet.ntli.net [82.14.174
.99]
5 16 ms 16 ms 16 ms host82-14-174-105.not-set-yet.ntli.net [82.14.17
4.105]
6 16 ms 36 ms 15 ms manc-core-2a-xe-1110-0.network.virginmedia.net [
86.28.65.49]
7 20 ms 59 ms 19 ms manc-bb-1a-ae12-0.network.virginmedia.net [82.15
.206.245]
8 46 ms 20 ms 24 ms manc-bb-1b-ae0-0.network.virginmedia.net [62.253
.187.178]
9 28 ms 23 ms 23 ms popl-bb-1a-as4-0.network.virginmedia.net [212.43
.162.85]
10 28 ms 22 ms 28 ms te0-7-0-10.ccr21.ams04.atlas.cogentco.com [130.1
17.15.5]
11 28 ms 30 ms 28 ms te0-5-0-6.ccr22.ams03.atlas.cogentco.com [154.54
.73.193]
12 30 ms 30 ms 34 ms te0-0-0-2.ccr22.lpl01.atlas.cogentco.com [154.54
.37.102]
13 31 ms 101 ms 100 ms te0-1-0-3.ccr21.bos01.atlas.cogentco.com [154.54
.31.181]
14 38 ms 101 ms 39 ms te0-2-0-2.ccr21.lpl01.atlas.cogentco.com [154.54
.37.86]
15 104 ms 112 ms 108 ms te0-1-0-3.ccr21.bos01.atlas.cogentco.com [154.54
.31.181]
16 * 103 ms * te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 102 ms * * 208.95.185.44
22 * * * Request timed out.
23 100 ms * * 208.95.185.44
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Windows\system32>
exactly as yesterday

UK-virgin media
Lt. Commander
Join Date: Jul 2012
Posts: 233
# 2717
01-29-2013, 03:15 PM
This is Cryptic being Cryptic... bad company, bad solutions....

Better still, they try to silence people by shoving them down into the depths of the forum and pretending their is not a problem. Its funny how desperate they are to try and keep this problem under wraps.
Ensign
Join Date: Jan 2013
Posts: 10
# 2718
01-29-2013, 03:15 PM
C:\Users\User>tracert accounts.crypticstudios.com

Tracing route to accounts.crypticstudios.com [208.95.185.165]
over a maximum of 30 hops:

1 54 ms 28 ms 4 ms SkyRouter.Home [192.168.0.1]
2 * 81 ms 60 ms bm5.cmerd-dhcp.isp.sky.com [90.221.237.62]
3 112 ms 121 ms 117 ms 10.245.131.113
4 97 ms 128 ms 138 ms te0-8-0-0.er11.enslo.ov.easynet.net [89.200.135.
87]
5 * 1209 ms 34 ms ae1.lon80.ip4.tinet.net [77.67.65.173]
6 105 ms 100 ms 118 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
7 120 ms 169 ms 277 ms internap-gw.ip4.tinet.net [77.67.77.54]
8 218 ms 218 ms 288 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
9 196 ms 225 ms 131 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 920 ms 230 ms 205 ms accounts.crypticstudios.com [208.95.185.165]

Trace complete.


C:\Users\User>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 1 ms 2 ms 3 ms SkyRouter.Home [192.168.0.1]
2 255 ms 158 ms 250 ms bm5.cmerd-dhcp.isp.sky.com [90.221.237.62]
3 290 ms 190 ms 182 ms 10.245.131.113
4 166 ms 61 ms 82 ms te0-8-0-2.er11.enslo.ov.easynet.net [89.200.135.
89]
5 178 ms 273 ms 194 ms ae1.lon80.ip4.tinet.net [77.67.65.173]
6 302 ms 207 ms 378 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
7 144 ms 296 ms 237 ms internap-gw.ip4.tinet.net [77.67.77.54]
8 190 ms 230 ms 359 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
9 141 ms 165 ms 282 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


e
Ensign
Join Date: Jan 2013
Posts: 6
# 2719
01-29-2013, 03:16 PM
This is ludicrous. Why isn't this fixed. It's been on and off for two days now. Just got this game. Do not say it's our end....my connection....which is Fios, is awesome. My computer....is awesome and can run any game out on the market. It's Cryptics end. Why you people keep sending tracerts????? IT's CRYPTIC!


I would rather have just a patch. My fios will download it in 10 minutes.
Career Officer
Join Date: Jun 2012
Posts: 1,482
# 2720
01-29-2013, 03:16 PM
Apparently they are retesting the internetz!

Quote:
Originally Posted by pwebranflakes
Hi Captains,

I just checked in with the team and they are running some tests with our external routing vendor to try and identify where the cause of yesterday's issues lies. If you're having receiving an error, please try again in a few minutes while they complete their tests.

Cheers,

Brandon =/\=
nynik | Join Date: Dec 2009
<Dev> Oaks@dstahl: *checks for CBS listening devices in the office*
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