Lieutenant
Join Date: Sep 2012
Posts: 34
# 831 launcher can't connect
01-28-2013, 09:40 AM
i also have the same problem when trying to launch star trek.
hers my trace:

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 8 ms 34 ms 8 ms *********************************

2 * * * Request timed out.
3 21 ms 15 ms 15 ms bzq-179-160-185.static.bezeqint.net [212.179.160
.185]
4 14 ms 13 ms 14 ms bzq-219-189-201.cablep.bezeqint.net [62.219.189.
201]
5 35 ms 14 ms 13 ms bzq-219-189-34.cablep.bezeqint.net [62.219.189.3
4]
6 58 ms 56 ms 59 ms te0-4-0-4.770.ccr22.mrs01.atlas.cogentco.com [14
9.6.155.33]
7 67 ms 73 ms 67 ms te0-1-0-3.ccr22.par01.atlas.cogentco.com [130.11
7.2.193]
8 76 ms 76 ms 68 ms te0-1-0-1.ccr22.lon13.atlas.cogentco.com [130.11
7.50.193]
9 155 ms 152 ms 144 ms te0-0-0-4.ccr22.bos01.atlas.cogentco.com [130.11
7.0.46]
10 340 ms 208 ms 208 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
11 182 ms 167 ms 151 ms 38.111.40.114
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * 141 ms 151 ms www.playstartrekonline.com [208.95.185.44]

Trace complete.
Starfleet Veteran
Join Date: Jun 2012
Posts: 83
# 832
01-28-2013, 09:40 AM
C:\Windows\system32>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 915 ms 14 ms 16 ms 192.168.0.1
2 44 ms 47 ms 43 ms 027dc83e.bb.sky.com [2.125.200.62]
3 43 ms 40 ms 40 ms 10.245.133.17
4 63 ms 62 ms 62 ms ip-84-38-37-96.easynet.co.uk [84.38.37.96]
5 64 ms 60 ms 60 ms ae-3.r02.londen03.uk.bb.gin.ntt.net [83.231.221.
45]
6 62 ms 64 ms 60 ms te2-4.mag01.lon02.atlas.cogentco.com [130.117.14
.173]
7 67 ms 69 ms 72 ms te0-2-0-2.ccr22.lon01.atlas.cogentco.com [130.11
7.0.97]
8 63 ms 63 ms 62 ms te0-1-0-4.ccr22.lon13.atlas.cogentco.com [154.54
.57.177]
9 64 ms 64 ms 61 ms te0-1-0-4.ccr22.lon13.atlas.cogentco.com [154.54
.57.177]
10 159 ms 145 ms 143 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
11 * * 219 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * 151 ms * launcher.startrekonline.com [208.95.185.44]
28 * * * Request timed out.
29 * * * Request timed out.
30 140 ms 137 ms 137 ms launcher.startrekonline.com [208.95.185.44]

Trace complete.

C:\Windows\system32>
@stargate_wars

Last edited by stostargatewars; 01-28-2013 at 09:46 AM.
Lieutenant
Join Date: Jun 2012
Posts: 84
# 833
01-28-2013, 09:40 AM
Spain

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 42 ms 41 ms 41 ms 115.Red-80-58-67.staticIP.rima-tde.net [80.58.67
.115]
2 58 ms 45 ms 43 ms 177.Red-80-58-88.staticIP.rima-tde.net [80.58.88
.177]
3 43 ms 43 ms 43 ms 213.Red-80-58-87.staticIP.rima-tde.net [80.58.87
.213]
4 41 ms 50 ms 42 ms 94.142.103.181
5 113 ms 74 ms 168 ms Xe6-1-8-0-grtlontl1.red.telefonica-wholesale.net
[84.16.13.46]
6 76 ms 75 ms 75 ms 195.50.118.201
7 83 ms 76 ms 99 ms ae-52-52.csw2.London1.Level3.net [4.69.139.120]

8 75 ms 74 ms 74 ms ae-225-3601.edge3.London1.Level3.net [4.69.166.1
46]
9 87 ms 87 ms 88 ms te0-7-0-1.ccr22.lon01.atlas.cogentco.com [130.11
7.15.81]
10 93 ms * 87 ms te0-3-0-5.ccr22.lon13.atlas.cogentco.com [130.11
7.0.93]
11 154 ms 153 ms 154 ms te0-1-0-4.ccr22.bos01.atlas.cogentco.com [130.11
7.0.185]
12 153 ms 153 ms 152 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.25
4]
13 * 174 ms 162 ms 38.111.40.114
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * 154 ms * 208.95.185.41
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 157 ms * * 208.95.185.41

Trace complete.
Lieutenant
Join Date: Jan 2013
Posts: 32
# 834
01-28-2013, 09:40 AM
Seems like everyone can't login ??
Career Officer
Join Date: Jun 2012
Posts: 168
# 835
01-28-2013, 09:42 AM
it is beginning to look like this is not just a regional problem, but one that affects people from just about everywhere in the world. So apparently it is a problem on Cryptic's end or something like that.
______________________________
Ensign
Join Date: Jun 2012
Posts: 17
# 836
01-28-2013, 09:42 AM
this is coming from Northern NY state, using Time Warner of Central NY

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 * * * Request timed out.
2 15 ms 12 ms 17 ms gig5-1-14.wttwnycf-rtr002.cny.northeast.rr.com [
24.24.19.4]
3 30 ms 7 ms 11 ms ae50-0.esyrnyaw-rtr001.cny.northeast.rr.com [24.
58.149.206]
4 31 ms 31 ms 31 ms bundle-ether4.rochnyei-rtr000.nyroc.rr.com [24.5
8.149.252]
5 38 ms 29 ms 40 ms ae0-0.vstlny11-rtr000.nyroc.rr.com [24.24.21.210
]
6 30 ms 31 ms 30 ms bundle-ether1.albynyyf-rtr000.nyroc.rr.com [24.2
4.21.208]
7 27 ms 31 ms 39 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
8 37 ms 35 ms 40 ms ae-0-0.pr0.nyc20.tbone.rr.com [66.109.6.157]
9 28 ms 26 ms 35 ms te0-1-0-5.ccr21.jfk05.atlas.cogentco.com [154.54
.13.81]
10 35 ms 32 ms 30 ms te0-3-0-5.mpd21.jfk02.atlas.cogentco.com [154.54
.26.61]
11 32 ms 37 ms 46 ms te0-1-0-4.ccr21.bos01.atlas.cogentco.com [154.54
.6.1]
12 237 ms 208 ms 257 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
13 59 ms 47 ms * 38.111.40.114
14 43 ms * * 208.95.185.41
15 * * * Request timed out.
16 * * 37 ms 208.95.185.41

Trace complete.
Ensign
Join Date: Jun 2012
Posts: 1
# 837
01-28-2013, 09:43 AM
C:\Users\Mojo>tracert patchserver.crypticstudios.com

Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal
30 Abschnitte:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Zeit?berschreitung der Anforderung.
3 19 ms 214 ms 212 ms 83-169-179-134-isp.superkabel.de [83.169.179.134]
4 10 ms 8 ms 9 ms 88-134-192-0-dynip.superkabel.de [88.134.192.0]
5 9 ms 8 ms 8 ms 88-134-205-14-dynip.superkabel.de [88.134.205.14]
6 14 ms 15 ms 15 ms 88-134-203-14-dynip.superkabel.de [88.134.203.14]
7 10 ms 10 ms 8 ms 83-169-128-25.static.superkabel.de [83.169.128.25]
8 24 ms 8 ms 8 ms bei-b2-link.telia.net [213.248.88.237]
9 25 ms 25 ms 25 ms ffm-bb2-link.telia.net [213.155.132.130]
10 26 ms 26 ms 27 ms ffm-b12-link.telia.net [213.155.135.13]
11 25 ms 25 ms 25 ms cogent-ic-140549-ffm-b12.c.telia.net [213.248.92.142]
12 30 ms 28 ms 30 ms te0-1-0-2.ccr21.ams03.atlas.cogentco.com [130.117.0.145]
13 40 ms 41 ms 39 ms te0-4-0-7.ccr21.lpl01.atlas.cogentco.com [154.54.58.66]
14 113 ms 113 ms 114 ms te0-1-0-3.ccr21.bos01.atlas.cogentco.com [154.54.31.181]
15 110 ms 111 ms 111 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
16 124 ms 120 ms * 38.111.40.114
17 * * * Zeit?berschreitung der Anforderung.
18 * * * Zeit?berschreitung der Anforderung.
19 * * * Zeit?berschreitung der Anforderung.
20 * * * Zeit?berschreitung der Anforderung.
21 * * * Zeit?berschreitung der Anforderung.
22 * * * Zeit?berschreitung der Anforderung.
23 * 114 ms * 208.95.185.41
24 116 ms 112 ms * 208.95.185.41
25 * * * Zeit?berschreitung der Anforderung.
26 * * * Zeit?berschreitung der Anforderung.
27 * * * Zeit?berschreitung der Anforderung.
28 * * * Zeit?berschreitung der Anforderung.
29 * * * Zeit?berschreitung der Anforderung.
30 * * * Zeit?berschreitung der Anforderung.

Ablaufverfolgung beendet.
too wierd to live, too rare to die
Ensign
Join Date: Jan 2013
Posts: 14
# 838
01-28-2013, 09:43 AM
ive been having problems with the launcher aswell today, just the box saying trying to update launcher, after that fails 2-3 times another box saying unable to establish connection to patch server, and no its not my antivirus and yes ive repeatedly tried the latest launcher from the sticky.
Career Officer
Join Date: Jun 2012
Posts: 109
# 839
01-28-2013, 09:43 AM
ISP: TWC , Texas USA

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 27 ms 45 ms 48 ms tge7-3.phrrtx1-er02.texas.rr.com [66.68.192.81]

4 22 ms 23 ms 23 ms tge0-8-0-1.phrrtx6-cr01.texas.rr.com [24.175.56.
98]
5 35 ms 23 ms 23 ms agg26.hstntxl3-cr01.texas.rr.com [24.175.56.74]

6 18 ms 23 ms 24 ms ae-2-0.cr0.hou30.tbone.rr.com [66.109.6.108]
7 28 ms 25 ms 21 ms ae-0-0.cr0.dfw10.tbone.rr.com [66.109.6.39]
8 27 ms 23 ms 26 ms 107.14.17.232
9 23 ms 21 ms 21 ms te0-7-0-15.ccr21.dfw03.atlas.cogentco.com [154.5
4.11.49]
10 23 ms 26 ms 24 ms multi-use.cogentco.com [154.54.88.70]
11 32 ms 32 ms 31 ms te0-3-0-6.ccr21.mci01.atlas.cogentco.com [154.54
.46.201]
12 46 ms 47 ms 47 ms te0-2-0-5.ccr21.ord01.atlas.cogentco.com [154.54
.82.142]
13 70 ms 73 ms 73 ms te0-2-0-2.ccr22.bos01.atlas.cogentco.com [154.54
.43.194]
14 239 ms 209 ms 207 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
130]
15 * * 79 ms 38.111.40.114
16 * * * Request timed out.
17 * * * Request timed out.
18 75 ms * * 208.95.185.41
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 73 ms * * 208.95.185.41
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * 73 ms 208.95.185.41

Trace complete.

============


contacting nettest server..
Local IP: 24.175.209.87
Ping: 73.2 msec
Port: 80: 684 KB/sec 24 KB/sec 723 KB/sec 500
Port: 80: 723 KB/sec 26 KB/sec 766 KB/sec 500
Port: 443: 750 KB/sec 27 KB/sec 794 KB/sec 500
Port: 443: 743 KB/sec 27 KB/sec 786 KB/sec 500
Port: 7255: 765 KB/sec 28 KB/sec 810 KB/sec 500
Port: 7255: 715 KB/sec 25 KB/sec 755 KB/sec 500
Port: 7003: 697 KB/sec 25 KB/sec 736 KB/sec 500
Port: 7003: 722 KB/sec 26 KB/sec 764 KB/sec 500
Port: 7202: 780 KB/sec 28 KB/sec 823 KB/sec 500
Port: 7202: 769 KB/sec 27 KB/sec 813 KB/sec 500
Port: 7499: 721 KB/sec 28 KB/sec 764 KB/sec 500
Port: 7499: 764 KB/sec 27 KB/sec 807 KB/sec 500
Port: 80: 764 KB/sec 28 KB/sec 808 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
http://sto-forum.perfectworld.com/image.php?type=sigpic&userid=10040808000&dateline=  1340247645
Come join the 44th Fleet.
startrek.44thfleet.com

Last edited by allysnowleopard; 01-28-2013 at 10:14 AM.
Lieutenant
Join Date: Jan 2013
Posts: 32
# 840
01-28-2013, 09:44 AM
Quote:
Originally Posted by helixsunbringer View Post
it is beginning to look like this is not just a regional problem, but one that affects people from just about everywhere in the world. So apparently it is a problem on Cryptic's end or something like that.
well i hope they fix it soon and yay for someone to talk English then to post up there coding crap lol
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