It's not just Europe. I'm having the same problem in San Diego, California.

And, like everyone else, my tracert's last connection was cogentco.

I'm in France, provider Orange, My connexion is ok, but i have the same issue. Cryptic launcher try to connect 1 time, 2 time, then Unable to connect to the patch server please check your internet connexion...

I can't connect since 4 hours now..

The patch I think messed up the game's launcher.

Chill bro, they're not telling us to fix it, they just want our help clarifying what the issue actually is so they CAN fix it.

But yeah, I'm still having issues in the UK here. Won't be able to access my computer for a few days starting to tomorrow anyway, hopefully it'll be fixed by the end of that.

You're not the only one. I've had this issue since last night. It started with horrible lag, it moved on to being stuck and not being able to change zones, then it graduated to not being able to login at all.

Someone forgot to feed the squirrels!

C:\>tracert launcher.startrekonline.com

Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:

1 2 ms <1 ms 1 ms 192.168.1.1
2 27 ms 29 ms 27 ms 10.11.16.1
3 30 ms 28 ms 29 ms at-3-1-0-1711.ALT2-CORE-RTR2.verizon-gni.net [13
0.81.196.242]
4 29 ms 29 ms 31 ms so-1-0-0-0.ALT2-CORE-RTR1.verizon-gni.net [130.8
1.18.162]
5 61 ms 38 ms 42 ms so-7-0-2-0.RES-BB-RTR1.verizon-gni.net [130.81.2
0.164]
6 44 ms 47 ms 43 ms xe-4-1-4-0.NWRK-BB-RTR1.verizon-gni.net [130.81.
23.154]
7 43 ms 43 ms 43 ms 0.xe-8-1-0.XL3.NYC1.ALTER.NET [152.63.5.213]
8 73 ms 52 ms 76 ms 0.ge-4-0-0.XL3.BOS4.ALTER.NET [152.63.17.30]
9 52 ms 52 ms 52 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
10 51 ms 51 ms 51 ms internap-gw.customer.alter.net [65.207.236.58]
11 51 ms 53 ms 52 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 56 ms 56 ms * playstartrekonline.eu [208.95.185.44]
19 * 66 ms * playstartrekonline.eu [208.95.185.44]
20 * 54 ms * playstartrekonline.eu [208.95.185.44]
21 * * 122 ms playstartrekonline.eu [208.95.185.44]

Trace complete.

Here's mine, from Pennsylvania. Launcher takes forever to pop up, and once it does, stays at a white screen.

ya i think so too who coud've seen this commin

Add me to the list. Another of my fleet members was suffering from the it won't finish patching bug as well. Not, looking good.

I'm in Wisconsin.... I hope this gets taken care of quickly. I want to set my Doffs before work

Incredible deduction, watson!

startrekonline.com is down, the domain of which I'm guessing was hosting the patching servers, why its down, i dont ****ing know.